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Customer Reviews for Oster 1000 W 4-Slice Stainless Toaster Oven with Broiling Rack Insert

Internet #204499368

Model #TSSTTVVGS1

Store SKU #1000658448

  • 4-slice toaster oven heats snacks, breakfast and meals
  • Electrical toaster unit with toast, broil and bake functions
  • Includes a removable wire rack for convenience

Customer Reviews

  • 4
    out of 113 reviews
  • 80% recommend this product
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Showing 1-30 of 113 reviews
Bad in so many ways
From this picture you can plainly see the top front heating element
by
Response from Consumer CareOct 17, 2019
Thanks for taking the time to share your review. That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
    Great for a dorm room!
    [This review was collected as part of a promotion.] If I were a college student living in a dorm room with little space, this would be a good product for the price. The appearance is nice with a stainless steel exterior, however when I opened the glass oven door and looked at the backside, the "folded" metal edges were not smooth and flat on the glass, but bumpy like it was sloppily assembled. This didn't affect the performance, but it did sway my final rating a bit. The inside tray is a nice feature, but it was undersized for the oven. It could have been larger, and still fit inside. The unit heated quickly, but the height of the oven makes it unsuitable for heating any taller than an inch or two or has an uneven surface. I tried heating up a muffin and walked away for a few minutes, and when I returned, the top was burned while the inside was still a bit cool. As I noted initially, this is better suited for a small kitchen or dorm room, but undersized for a family and daily use. Disclaimer: I received this product to review.
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    Response from Customer ServiceMay 3, 2016
    Thank you for your feedback! We have a large selection of larger toaster ovens that I think may be ideal for your family household. Call us at (800) 334-0759, and let's get you something that is big enough for those larger meal tasks. Have a great day!
      Great Kitchen Appliance
      The Oster 4 slice toaster oven is a great little appliance for toasting a sandwich, baking a few cookies, cooking single serve pizzas, and other popular snackitizers. The 4 slice title is a bit misleading, about 3 slices of sandwich bread fit comfortably. It is great for a single person, or college student in a dorm, but I would not count on it to cook dinner for 3 or 4 people. For afternoon, or after school snacks, I would be really careful who you let use the oven, the exterior gets really hot, so care must be taken not to leave anything on top, or nearby, and to not accidentally touch the glass door. The dials and settings take some trial and error, the timer is loud, but sounds like one of those old fashioned white dial timers. Baking is even and true to temperature, however it has taken twice as long to bake items than the package indicates. Disclaimer: I received this product as a sample to review.
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        • Recommended
        Right size and reliable
        I have had this model for over 5 years and it has been completely reliable. Although I would like a larger unit, I am restricted by the space under cabinet and behind cabinet "garage door" that pulls down to conceal appliances.
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        Response from OsterDec 7, 2020
        Thank you for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. If there's anything that we can do for you, please do not hesitate to contact our customer care team at 1-(800) 334-0759. Our Consumer Care team is available Mon-Fri, from 9am-5pm, EST. Thank you for being part of Oster®!
          • Recommended
          Not much I like about it.
          I have had toaster ovens for years and this one stinks on all accounts. Takes too long to toast. Impossible to clean trays. Don’t know why but even with Brillo you had better be strong! Dials are stupid arrangement. Difficult to see and use.
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          Response from Consumer care DepartmentJun 8, 2020
          That is definitely not the kind of experience that we want you to have. Our toaster ovens were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Monday-Friday 9:00 AM-6:00 PM, EST. We look forward to assisting you!
            Doesn't work for long
            I bought this toaster oven a year or so ago & it quit working well. It doesn't cook food through anymore. The knobs are flimsy & no matter how high I turn them, it doesn't get hot enough to cook. Just ordered a digital toaster oven from another brand. Wouldn't get Oster again.
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            Response from OsterMar 31, 2020
            Thank you for taking the time to submit a review. We are truly sorry about what happened with you Oster Toaster Oven Please accept our sincerest apology for the inconvenience this has caused you. As we always want to make sure that we will be able to meet your expectations. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST65. We look forward to assisting you.
              The best. ...
              The best.
              by
              Response from Oster Brand TeamApr 19, 2020
              Thank you for leaving such a nice review. We are glad that you love our product. We work diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you so much for being the best part of Oster®. Oster
              • Verified Purchase
              I bought it bc it is easy to read the dials. The cooking part is also fine.
              I bought it bc it is easy to read the dials. The cooking part is also fine.
              by
              Response from Oster Brand TeamApr 21, 2020
              Thank you for taking the time to share your review. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-334-0759. We're here for you Monday-Friday, from 9am-6pm EST. Have a great day! Oster
              • Verified Purchase
              • Recommended
              I Love this Oster W 4-slice Black Toaster, it is...
              I Love this Oster W 4-slice Black Toaster, it is attractive, enhances my countertop and works like a charm. The size is perfect for toasting, heating small dishes.Cooks small side dishes, and avoids having to crank up the big oven.I am very pleased with its performance and recommend it highly if you are looking for a small toaster oven that works well and looks great.
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              Response from Oster Brand TeamApr 24, 2020
              Thank you for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. If there's anything that we can do for you, please do not hesitate to contact our customer care team at 1-800-334-0759. Our Consumer Care team is available Mon-Fri, from 9am-6pm, EST. Thank you for being part of Oster®! Oster
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              Response from Oster Brand TeamJul 2, 2020
              We're so happy that our toaster oven was able to meet your expectations. Thank you for choosing Oster! Oster
              • Verified Purchase
              Replacing previous Oster TO that lasted 15 years and worked...
              Replacing previous Oster TO that lasted 15 years and worked perfectly (digital readout burned out in the end) Very disappointed with this one. Set at 400 degrees inside temp rises to almost 500 before dropping to 425. Set at 375, inside temp raises to 450 and after 10 minutes settles as 425ish.
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              Response from Oster Brand TeamOct 17, 2019
              We apologize for the inconvenience the toaster oven has caused to you. Our toaster ovens are top performers and are very durable. We believe in the quality of all our appliances, and we will get this taken care of. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Oster
              • Verified Purchase
              Love the retro look!
              Great little toaster oven for the money. Nothing fancy but does the job and I don’t have to turn on my oven to heat certain things that do poorly in the microwave.
              by
              Response from Consumer Care DepartmentMar 9, 2021
              Thank you for leaving such a nice review about our toaster oven. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
              • Verified Purchase
              Good looking appliance. Fast delivery and arrived in good condition....
              Good looking appliance. Fast delivery and arrived in good condition.
              by
              Response from Oster Brand TeamJun 7, 2020
              Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster! Oster
              • Verified Purchase
              I’ve only had it a few weeks and so far...
              I’ve only had it a few weeks and so far it works very well. Hope I can say that a year from now - at least. Appliances are supposed to last at least three years these days. I hope so, so it doesn’t end up in a land fill. Ask me again in a year.
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              Response from Oster Brand TeamJun 7, 2020
              Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster! Oster
              • Verified Purchase
              2 Star Review
              Rating provided by a verified purchaser
              by
              Response from Oster Brand TeamMay 30, 2019
              We want to apologize for your bad experience with our product. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at (800) 334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Oster
              • Verified Purchase
              This is a great toaster....
              This is a great toaster.
              by
              Response from Oster Brand TeamJun 7, 2020
              Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster! Oster
              • Verified Purchase
              Works well, no complaints....
              Works well, no complaints.
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              Response from Oster Brand TeamJun 5, 2020
              Thank you for taking the time to submit a review. Your feedback would motivate us to continuously improve our products and service. Thank you so much for choosing Oster. Oster
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              Response from Oster Brand TeamJun 7, 2020
              Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster! Oster
              • Verified Purchase
              Great price, product exceeds my expectations. I'm very happy....
              Great price, product exceeds my expectations. I'm very happy.
              by
              Response from Oster Brand TeamFeb 14, 2019
              It thrills us to see a happy feedback from a customer. We at Oster pride ourselves in making quality products while keeping the price in check. Thank you for choosing Oster! Oster
              • Verified Purchase
              Delivery time took 2 weeks, way long than other stores that you can get it in about 2 business da...
              Delivery time took 2 weeks, way long than other stores that you can get it in about 2 business days. Ordered before the holidays and got it afterwards and was too late for a gift. Decided to return the product, basically because the heating elements were exposed with no protection and that's a burning hazard for my wife and kids. The buttons were flimsy. The stainless steel looked cheaply made and I'm afraid it will rust. The plus was that it had 4 heating elements instead of two that most of its class have, but at least these have protective covers eliminating the burning hazard.
              by
                Thank you for supplying me with the most compact toaster...
                Thank you for supplying me with the most compact toaster oven of this type.It was an exhausting search
                by
                Response from Oster Brand TeamJun 2, 2020
                Thank you for leaving such a nice review. We are glad that you love our product. We work diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you so much for being the best part of Oster®! Oster
                • Verified Purchase
                1 found this review helpful
                Pretty, efficient, very easy to use and not too bulky.
                Pretty, efficient, very easy to use and not too bulky.
                by
                Response from Oster Brand TeamMar 4, 2021
                We're so happy that you are pleased with our Oster® 1000 W 4-Slice Stainless Toaster Oven with Broiling Rack Insert. Thank you for taking the time to share your feedback with us. It means so much when our valued consumers share their experiences with our product. We appreciate you choosing Oster®. Oster
                • Verified Purchase
                • Recommended
                Great small baking energy savings purchase...
                Great small baking energy savings purchase
                by
                • Verified Purchase
                It was too flimsy for the everyday use of a...
                It was too flimsy for the everyday use of a family so it was returned.
                by
                Response from Oster Brand TeamJun 28, 2018
                We're sorry to hear this 4-slice toaster oven was not suitable for your family needs. If you're still in the market for a new toaster oven, we would love to help you. Give us a call at our toll free number (800) 334-0759, and we will match you with a one of our toaster ovens that fits all of your family needs. For your convenience our hours are Mon-Fri 9am-6pm, EST. Oster
                • Verified Purchase
                Fantastic
                I bought this a couple of months ago. I have over the years bought several 4 slice toaster ovens. This is the best yet. Surprise it actually toasts evenly. I do agree that the crumb tray is a bit of a problem but easily adjusted to.
                by
                Response from Customer ServiceJun 18, 2018
                We appreciate the compliment! Thank you for being a part of our Oster family we hope to continue bringing good services to your everyday accommodations. Thank you!
                  • Recommended
                  it's fine though there are some faults: when I open...
                  it's fine though there are some faults: when I open the door to get things out, I burn myself on the hot chrome: there’s no protection between the handle and the chrome. Also, turning the dial to turn the toaster off very easily moves it to the “stay on” position which can be dangerous.
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                  • Verified Purchase
                  It works...
                  It works
                  by
                  • Verified Purchase
                  It seems cheap. The knobs are not appealing....
                  It seems cheap. The knobs are not appealing.
                  by
                  Response from Oster Brand TeamMar 22, 2018
                  We're sorry to hear that you are dissatisfied with the toaster oven you purchased and we recommend reaching out to the retailer for your available options. We manufacture a wide variety of toaster ovens in various sizes, styles, and colors and we're sure we've got at least one you'll love. If you'd like assistance finding a toaster oven that better suits your needs, please call us at 1-800-334-0759 between the hours of 9AM - 6PM, EST, Monday through Friday. Oster
                  • Verified Purchase
                  4 Star Review
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  From the description, this toaster oven seemed to meet all...
                  From the description, this toaster oven seemed to meet all of the criteria AND it looked great. The problem was the operation. I was purchasing it for an older lady and she found the directions very confusing....so, I did not want to take the chance that she could not operate it properly. As a result, I returned it and are still looking for an oven that is SIMPLE to operate.
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                  • Verified Purchase
                  Showing 1-30 of 113 reviews