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Customer Reviews for 38 in. x 38 in. x 74-1/4 in. Neo-Angle Shower Kit in White and Chrome

Internet #100168319

Model #403306

Store SKU #641745

  • Base, walls, panels and door included
  • Includes 4 shelves and towel bar for storage
  • Easy installation

Customer Reviews

  • 2.2
    out of 121 reviews
  • 36% recommend this product
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Showing 1-30 of 121 reviews
1 year later - Great shower for a Teenager. She loves this shower. we had a plumber do the ...
1 year later - Great shower for a Teenager. She loves this shower. we had a plumber do the install.
by
    • Recommended
    Very nice shower kit for the cost. Unfortunately there was damage to the shower walls during ship...
    Very nice shower kit for the cost. Unfortunately there was damage to the shower walls during shipping. But Home Depot was able to accommodate the damage for us.
    by
      • Recommended
      Get what you pay for...
      This shower's installation was painful. However, once in place, it worked just fine. Be sure to read through the instruction booklet prior to installation and separate screws carefully as there are two sets that look identical. Be prepared for frustration. Caulk all seams carefully to avoid leaks. Would I recommend this shower? Well, my answer is yes if you're looking for a nice looking, serviceable, inexpensive shower that has terrible instructions.
      by
      Response from DeltaFaucetMar 13, 2020
      Hi Coordinatorinpink,

      Thank you for your feedback. I apologize if the installation instructions were confusing or misleading in any way. However, we are happy to hear you are pleased with the end result. We thank you for choosing Delta!

      Thanks,

      Tim DeltaFaucet
        • Recommended
        66 found this review helpful
        Serviceable for low-use areas
        Cutting to the chase: this is a serviceable shower unit for a low-use area. If you want a shower for your main bath, something you will be using regularly, I'd advise to look for a different unit. If you are not pretty well versed in DIY projects, especially those needing some engineering know-how, I'd advise to look for a different unit. But if you have the time, capabilities and patience and just need an inexpensive shower for a guest room, powder room, hunting shack, etc., this could work well for you. I needed a corner shower that was inexpensive and could stand up to daily use until my main bathrooms are finished. I chose this unit from the store - purely based on price - without looking at any reviews, and I'm somewhat glad I did, as the negative reviews might have scared me off. This is by no means a great shower. It is what it's priced to be - serviceable. It has lived up to 10 months of daily use so far, and we're probably still a month or two from finishing the upstairs bathrooms. But it's obviously not an expensive, high-quality unit. However, I have had no issues with leaking as many reviewers did, nor any great issues with peeling caulk. It did take forever to install, and it was a serious pain in the you-know-what. My dad, who is a retired machinist and extremely capable handyman, did the brunt of the labor. I'm a competent renovator and DIYer, but I was a helper only on this project. Together, we took large chunks of three days to get it completely installed, with lots of time thinking about the best ways to line things up, sealing everything properly, and letting it cure. I would say the instructions are more of a guide, and you need to be comfortable enough with engineering and fabrication to know when to follow the guide and when to do things a little differently to get the best result. That means that even though you might have a licensed contractor install it, he or she might not do a great job. It's also really not something that should be completed in a day - that's just not enough time for your initial seals to cure. If you or your contractor enjoy a slow-paced challenge - look no further! The good points: - It's inexpensive, relative to other shower kits. Seems overpriced for what it is, but that's the law of supply and demand, I guess. - It looks nice once it's in. It makes a small space seem larger, and the chrome and obscure glass are a timeless, classy look. Most reviewers have already beaten the bad points of this unit to death, but here goes, and maybe I can help mitigate some of the downsides: - It's rather flimsy, and the whole glass area will wobble every time you open and close the door. Be gentle, and the wobble is minimal. Yank hard and you could damage the seals you worked so hard to get just right. - The pan is cheaply made, and needs as much reinforcement as you can give it. We did an insulated mortar bed and I still feel a few spots of give, probably just because the styrofoam interior isn't the strongest. Also, it will scratch and mark at the drop of a dime, so protect it during install, and then just try not to drop anything heavy on it. Animals, kids, and coarse cleaning products will definitely create scratches that will eventually look grungy. I have animals and kids, and I didn't protect the pan adequately during install, so mine has gotten a bit beaten up. If how the pan looks matters to you more than it does me, be sure to keep it clean, and consider refinishing it with a quality acrylic/fiberglass finish if you want it to look nice and shiny. - Sealing it all takes for.e.ver. We used clear acrylic latex plus silicone caulk, applied it as per the manufacturer's recommendations, and I haven't had any issues with the caulk peeling or anything leaking. The very front edge of the bead of caulk on the outside of the door threshold has started to feather a bit, but it was squooshed out quite thin and wide in that area. The main body of the bead hasn't been compromised at all - so it seems to just be a matter of us spreading it out a little too far in that one high-traffic spot. And I haven't met a caulk yet that doesn't discolor and get spots of mold after some time, regardless of how "resistant" it says it is. The damper and darker your bathroom, and the more you use it, the harder the water, the faster that will happen. ALL caulk will need to be replaced at some point. - The wall panels are cheap and thin, but not hard to get reasonably smooth if you put down a full, raked bed of adhesive (we used clear tub surround adhesive) and take your time. And at least they're light and easy to move around. Once they're up, they look simple, tidy and clean. The built-in shelves are big enough to hold a bottle or two per shelf, and they do shed water reasonably well. The final word: If I hadn't been on such a tight budget, I would have gone for something a bit sturdier and simpler to install, but that being said, this unit has done its job for almost a year with no problems. And other than replacing grungy caulk at some point, it should similarly serve in its low-use capacity for years to come.
        by
        Response from DeltaFaucetMar 13, 2020
        Hello,

        Thank you for your review and I do apologize for the inconveniences faced when installing the shower unit. We appreciate all the feedback given and we are glad to hear you have not had any issues with the unit after install was completed. If you have any further questions or concerns please contact our customer service department at 800-355-2721.

        Thanks,
        Delta Faucet
        Customer Service Team DeltaFaucet
        • DIY
        • Recommended
        30 found this review helpful
        good value on product
        I shopped everywhere before deciding on this shower. Its size, quality and cost were the deciding factor in my final purchase
        by
        • DIY
        • Recommended
        13 found this review helpful
        Very Functional and Challenging
        Challenge to complete the project in the recommended amount of time, but found with patience it went to gether well and is very functional for the price.
        by
        • DIY
        • Verified Purchase
        • Recommended
        4 found this review helpful
        Nice sized - sleek design
        I was pretty happy with this shower. I followed the instructions to use Latex/Acrylic Caulk. DO NOT USE 100% SILICONE. I did this with regret. Now 1 month later, I'm replacing the caulk because it is cracking and peeling off. I questioned this, but against my better judgement followed the manufacturer instructions. I am now removing the Latex/Acrylic Caulk, which I knew would not hold up to water and replacing it with a waterproof silicone caulk.
        by
          • Recommended
          Good
          How or who do I need to get in contact for parts or where can I buy it p.ease let me know
          by
            • Recommended
            I had this shower install in 2013 and never had a problem. I love it! In 2014 I called customer...
            I had this shower install in 2013 and never had a problem. I love it! In 2014 I called customer service about a pivot for the door, no problem they shipped it out. I just called again for a magnet strip on the door, no problem again. Their customer service reps are very helpful, polite and understanding regarding everything about their showers. Delta Faucet service and products rate 100% satisfactory guarantee with me. Thanks again Delta!
            by
              • Recommended
              The metal parts of ultra-light weight aluminum. There is very, very little structural integrity. ...
              The metal parts of ultra-light weight aluminum. There is very, very little structural integrity. This makes door installation dependent on it being adjusted. My door cannot be adjusted to the needed 1/8" difference from the top to the bottom. The bottom 3/4ths of the door shuts nicely. Daily use will require delicate care because the walls shake, "Do not stumble and brace yourself against a wall." Are you on a tight, limited budget? Look for anything because anything will be better than this flimsy stall.
              by
                As mentioned, the instructions are lacking. Here's a few tips: Page 9, 5B: the magnet is already ...
                As mentioned, the instructions are lacking. Here's a few tips: Page 9, 5B: the magnet is already inserted. Page 10, 5d: the top and bottom rails are the same. 5e: this too, is pre-assembled. 5h: before you screw together, slide rubber bulb seal into groove on bottom rail. The bulb should lean INWARD toward the shower. Page 11, 5j: caulk the seal now because caulk needs to dry, otherwise you will have trouble with door later on. 6a: leave a little room when you cut top piece in case you need to adjust a slight amount. I like tight fits and had to remove and cut again so I could adjust the panel. Page 12, 7a: this is pre-assembled. 7d: I had to put 2 small washers on bottom pin to lift the door slightly so it would close over the seal. The plastic corners on the door are for shipping only. Once they told me, the door worked a LOT better. Delta recommends these caulks...Dap 3.0, Red Devil RD 3000 or Eco Bond Polymer. Other reviewers recommended Lexel (Ace or Tru-value). I used Dap 3.0 and Lexel. Has to bond with polystyrene and plastic.
                by
                  • Recommended
                  4 found this review helpful
                  Spend more for better quality
                  Corners leaked, ruined studs and walls. Had to rip out everything and redo it..this is a cheap unit I repeat CHEAP!
                  by
                    • Recommended
                    we bought this model thinking it as much like the one we were replacing. I wish now that I had re...
                    we bought this model thinking it as much like the one we were replacing. I wish now that I had read the reviews. Very flimsy and the water guard piece for installation to keep water from leaking out of the door is poorly designed. not sure what they were thinking, You need to rethink this design flaw. I would not recommend this item.
                    by
                      Crazy install
                      Either I didn't have enough parts or the directions were for a different product. Maybe both. Either way I consider myself on the above average level of the DIY guy and I still have the time to do this review. Sad
                      by
                        This product does not have adequate instructions or parts.
                        Your instructions are poor and lack pictures to show correct placement of parts. The instructions are not clear, nor do they give measurements or a template to mark placement. Holes are not pre drilled for ease of installation. There is nothing to hold frame of shower together to help ensure the product is properly fitted together.
                        by
                          Bought this unit to use in "weekend" cabin. The understatement in the installation directions is...
                          Bought this unit to use in "weekend" cabin. The understatement in the installation directions is making sure the floor is PERFECT level and flat. NO guidance if the floor is NOT. The caulk seal between walls and pan peel off. Called the 1-800 help line THEN they tell me to Liquid Nail it to the cement floor....AFTER installation. De-constructing and starting over!!
                          by
                            Poor quality
                            We are on our second contractor trying to get this installed. The kit is flimsy, and the door does not shut right. There are flaws in the glass shower panels, so that it doesn't sit plum against our wall. We are having to special order parts to make this work. Such a piece of garbage.
                            by
                            Response from DeltaFaucetMar 13, 2020
                            Hello,

                            Thank you for your review on the Delta 38 in. x 38 in. x 74-1/4 in. Neo-Angle Shower Kit. Any feedback that we receive helps us to create better products and is greatly appreciated.

                            I am very sorry to hear that you are not satisfied with the quality of this shower kit and I apologize for the inconvenience this has caused.

                            If this issue has not yet been addressed please give us a call on our warranty line at 800-345-3358 at your earliest convenience and we will be happy to assist you in any way that we can.

                            Thank you,

                            Matthew I.
                            Delta Faucet Company
                            Consumer Care DeltaFaucet
                              1 found this review helpful
                              This product is so cheap and messed up! What a mess to put together
                              This product is so cheap and messed up! What a mess to put together
                              by
                                Worst ever
                                This is so poorly designed. If you have no experience, or novice DO NOT TRY YOURSELF. The directions are very vague. Half of the predrilled holes are different size than the screws. The design of the walls locking together is horrible. The manufacteror needs to refund everyone, and Home Depot needs to remove this from their shelves and stop selling it,
                                by
                                Response from DeltaFaucetMar 13, 2020
                                Hello Steve,

                                Thank you for your review on the 38 in. x 38 in. x 74-1/4 in. Neo-Angle Shower Kit in White and Chrome. I am so sorry that our product did not meet your expectations; I am also sorry to hear of all the issues you were faced with. If you could please give us a call at 800-355-2721 we will do our best to rectify the situation for you.

                                Thanks,
                                Sarah
                                Consumer Care
                                Delta Faucet Company DeltaFaucet
                                  • Recommended
                                  2 found this review helpful
                                  CHEAP!!!!
                                  Do not buy!! Very cheap made. Pay the extra somewhere else
                                  by
                                    2 found this review helpful
                                    the door of our shower was not installed properly and accessories that hold the door at the botto...
                                    the door of our shower was not installed properly and accessories that hold the door at the bottom were missing. Can we order the missing parts to install and use the shower door? poor product
                                    by
                                      Worst shower product we have ever installed period.
                                      Worst shower product we have ever installed period.
                                      by
                                        I'm a second generation contractor and have never had such problems installing a shower direction...
                                        I'm a second generation contractor and have never had such problems installing a shower directions where poor you have to hand bend the header to get all the panels to line up, problem is, all 3 panels are connected to the base with silicone, every time you think you have the header right, you look down and all your panels have moved and you have to start over. after completion, it is still very flimsy
                                        by
                                          16 found this review helpful
                                          This shower is a piece of garbage. Do not buy this. You will regret it. Don't waste you time or m...
                                          This shower is a piece of garbage. Do not buy this. You will regret it. Don't waste you time or money. Go with a plumber recommendation. Heck, the plumber has to install it, right?
                                          by
                                            4 found this review helpful
                                            The installation instructions were vague on how to put the door in compared to how you want it to...
                                            The installation instructions were vague on how to put the door in compared to how you want it to open. After a year of having it, the plastic seal at bottom of door is breaking off. So now I'm trying to figure out what I need to buy to improve the quality/fix the problem. There's a reason the price went down $100: it's a piece of junk! Don't waste your money like I did. Find a better product that will last!
                                            by
                                              6 found this review helpful
                                              Seriously, no. Even the contractor was confused.
                                              I bought this and paid a licensed contractor to put it in. Several days and a few tubes of caulk later, the door is hard to open and it has a small leak where water runs down the door and between the gasket and frame. The floor also sags each time someone gets in it. you can feel yourself sinking. This is simply a bad design and the #1 problem is the paper thin walls. This is just a film of plastic, I thought it would be at least fiberglass. Additionally the little thing in the corner designed to hold soaps, isn't the correct size to hold any standard size bottle of shampoo. (just one is tall enough) I did inquire about taking it back but can't as it has already been installed.
                                              by
                                              • DIY
                                              8 found this review helpful
                                              Negative 1
                                              I drove 40 miles to get this shower it was on the top shelf so they grabbed the machine to get it so I went to grab a shower head and when I come back the box is on the ground with a hole in it I asked if they could get me another one they guy said he took it apart and everything was in tact so I get home open the box and everything was broken he never opened the box this was at the store in auburn so I get a new oone get it home and the corner SHelf has a crack in it wasn't going to waist another's 40 in gas so I caulked it in also the metal brackets are flimsy so your going to wasn't to drill three more holes and mount them to studs I tore the Sheetrock out and put two studs in because the whole thing moved away from base when you opened the door also your going to want to caulk where the glass slides into the frame
                                              by
                                                2 found this review helpful
                                                Greatly Disappointed
                                                Ordered this product from store. When unpacking it found it damaged, but the quality of the materials was horrible. The corner/shelf was flimsy. The walls were so thin I thought I was missing walls, but found they were so thin, that all 3 together were not the thickness that one would expect.
                                                by
                                                • DIY
                                                4 found this review helpful
                                                Not buying other one
                                                The stand up shower is not well structure, the whole frame vibrates when the door opens and open. It is hard to assemble at some parts. Manual is hard to follow.
                                                by
                                                  5 found this review helpful
                                                  No Hardware
                                                  I bought this stand-up shower at Home Depot a week ago, only to find that on opening the box to install it today, the hardware was completely missing. Furious! I'll have to go back tomorrow to see what hassle I'll face for a blunder clearly made the company.
                                                  by
                                                  Response from DeltaFaucetMar 13, 2020
                                                  Hello FranzJohnson,

                                                  Thank you for your review on the 38 in. x 38 in. x 74-1/4 in. Neo-Angle Shower Kit in White and Chrome. We are so sorry for this incontinence and will be more than happy to assist you. If you would like to give us a call at 800-355-2721 we can get the hardware ordered for you and shipped to your home.

                                                  Thanks,
                                                  Consumer Care
                                                  Delta Faucet Company DeltaFaucet
                                                  • DIY
                                                  4 found this review helpful
                                                  Showing 1-30 of 121 reviews