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Customer Reviews for JELD-WEN 36 in. x 80 in. 2 Panel Continental Right-Hand Smooth Solid Core Molded Composite MDF Single Prehung Interior Door

Internet #202646587

Model #THDJW137000615

Store SKU #1000357528

  • Prehung composite MDF door includes frame for easier installation
  • Solid core doors dampens sound transmission throughout home
  • Actual unit size is 37-9/16 in. W x 81-11/16 in. H

Customer Reviews

  • 3.4
    out of 44 reviews
  • 56% recommend this product
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Showing 1-30 of 44 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamNov 17, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
This door was added to my MBR in a room addition and was fairly easy to install. I am a somewhat ...
This door was added to my MBR in a room addition and was fairly easy to install. I am a somewhat skilled DYIer and I chose the solid door for additional privacy. The door feels and looks better IMO than the non solid core doors especially for a bedroom.
by
  • Verified Purchase
  • Recommended
Love the weight and sound dampening properties of the solid core door, however; couldn't be any ...
Love the weight and sound dampening properties of the solid core door, however; couldn't be any more displeased with the craftsmanship of the door jamb. What's the point of purchasing a, "pre-hung" door if you have to re-hang upon arrival?...
by
Response from YourJELD-WENTeamApr 16, 2018
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    3 found this review helpful
    This is the second set of door that was damaged during shipping.
    by
    Response from YourJELD-WENTeamDec 8, 2023
    Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    • Verified Purchase
    This is the second set of doors that have arrived damaged. I will have to wait another 8 weeks and hope that they do not arrive damaged again.
    by
    Response from YourJELD-WENTeamDec 8, 2023
    Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    • Verified Purchase
    Nice
    Solid and nicely framed
    by
    Response from YourJELD-WENTeamMar 8, 2023
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    Fit like a glove and is amazingly sturdy. Beautiful door....
    Fit like a glove and is amazingly sturdy. Beautiful door.
    by
    Response from YourJELD-WENTeamJun 1, 2022
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Order on line
    inflexable & poor communication
    by
    Response from YourJELD-WENTeamApr 14, 2022
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product and service concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
    • Verified Purchase
    The door is beautiful, feels solid and heavy. It is...
    The door is beautiful, feels solid and heavy. It is well made! I'm very pleased with it. It took two months to get but worth the wait.
    by
    Response from YourJELD-WENTeamJul 28, 2021
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Easy install and good quality materials....
    Easy install and good quality materials.
    by
    • Verified Purchase
    Top door hinge was set incorrectly from factory and I...
    Top door hinge was set incorrectly from factory and I had to modify it in order to get the door to close fully
    by
    Response from YourJELD-WENTeamApr 23, 2021
    Thank you for your feedback on JELD-WEN. We apologize for your frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
    • Verified Purchase
    Love love love my new door
    Love love love my new door
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamNov 11, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Flimsy construction made it difficult to square and level. Ended...
    Flimsy construction made it difficult to square and level. Ended up having to use 2" screws to secure it so it was square and level.
    by
    Response from YourJELD-WENTeamNov 16, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    The one if the hinges were not recessed deep as...
    The one if the hinges were not recessed deep as the others. The screws were loose. The finish on the edges was ruff and the door stop trim was chipped.
    by
    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamApr 1, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Good quality very solid and nice looking...
    Good quality very solid and nice looking
    by
    Response from YourJELD-WENTeamMar 3, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamFeb 12, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    This is supposed to be there“quiet door”.I really had hoped...
    This is supposed to be there“quiet door”.I really had hoped it was actually going to block sound.I used a trim kit around the edges to ensure a tight seal with no air getting through to aid in the soundproofing. However,it only slightly lessened the sound coming through the door.Not a huge improveme
    by
    Response from YourJELD-WENTeamJan 30, 2020
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    1 found this review helpful
    I was a little surprised to see two holes on...
    I was a little surprised to see two holes on the inside portion of the door frames. (door handle side) This is a very unwanted cosmetic flaw that will need to be patched.
    by
    Response from YourJELD-WENTeamMar 4, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Home Depot will not give me enough characters to adequately...
    Home Depot will not give me enough characters to adequately explain this. So to keep it short, check the hinge screws. JELD-WEN did a terrible job inserting them which caused problems. I was able to correct, but should not be the case on an ordered door. Otherwise good, solid door.
    by
    Response from YourJELD-WENTeamMar 27, 2020
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    1 found this review helpful
    4 Star Review
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamOct 2, 2019
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Came damaged...
    Came damaged
    by
    Response from YourJELD-WENTeamNov 7, 2018
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    After six weeks of waiting doors showed up damaged, Which...
    After six weeks of waiting doors showed up damaged, Which I’m sure had to do with shipping and receiving. Corners were blown out,door stops were cracked. When I finally got a new batch of doors three weeks later condition where much better though we had plenty of issues with the primer coat.
    by
    Response from YourJELD-WENTeamSep 24, 2018
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Quality has gone way downhill in recent years. We have upgraded all old, flat panel, hollow door...
    Quality has gone way downhill in recent years. We have upgraded all old, flat panel, hollow doors with solid core continental 2-panel doors. Four doors on 1st floor (2014), great. Three more for basement (2015), also great. Five doors for 2nd floor (2018), noticeable decline in quality. Sent one back because it was missing a huge chunk of finish right in the middle of the door. When finally installing the doors, noticed the hinges rarely fit properly in mortise. Most of the screws were installed at extremely crooked angles. Edges that were smooth on previous doors are now very rough.
    by
    Response from YourJELD-WENTeamApr 29, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
      1 found this review helpful
      Arrived on time, in good condition, no issues. Easily installed,...
      Arrived on time, in good condition, no issues. Easily installed, looks good, works well. Nice that there are so many sizes and options available.
      by
      Response from YourJELD-WENTeamApr 13, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      The door itself is beautiful, and the solid core makes a HUGE difference in the feel and sound tr...
      The door itself is beautiful, and the solid core makes a HUGE difference in the feel and sound transmission. However, whoever hung this door at the factory needs to be retrained or moved to a different division... What's the point of purchasing a "pre-hung" door if you have to re-do someone else's work. Gaps on the trim are, no joke, gapped up to 3/4" and none of the joints are in line. The entire frame has to be scrapped and I have to start over. Love the door, very, very disappointed in the assembly of the frame.
      by
      Response from YourJELD-WENTeamApr 16, 2018
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        The door came damaged. Had to reorder another door. Another...
        The door came damaged. Had to reorder another door. Another 5-6 week delay on my home project. Big disappointment
        by
        Response from YourJELD-WENTeamMar 7, 2018
        Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        Showing 1-30 of 44 reviews