#1 Home Improvement Retailer

Customer Reviews for NewAir Dual Zone 32-Bottle Freestanding Wine Cooler Fridge with Quiet Operation and Chrome Shelves Finishes - Black

Internet #205504284

Model #AW-320ED

  • GREAT CAPACITY - Stores 32 bottles of wine with dual zone control
  • THERMOELECTRIC COOLING - Operates quietly with vibration free
  • DIGITAL DISPLAY - Quickly monitor with simple temperature setting

Customer Reviews

  • 4.4
    out of 67 reviews
  • 89% recommend this product
Filter by:
Showing 1-30 of 67 reviews
Looks great and works as advertised. Have only had the fridge for about a month. Quiet once it ge...
Looks great and works as advertised. Have only had the fridge for about a month. Quiet once it gets to the desired temperature setting. So far we have whites to 46 and reds to 65. Remember this is storing temperature not serving temperature.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
NEWAIR WINE COOLER
We were initially pleased with this product. However, it is now discontinued and you cannot get parts for it. The fan is not working properly and that means it does not cool the one side. We are limping along until the other one quits working. I even tried finding parts on the NewAir website and that was a complete and utter joke. We will never buy this product line again. For the price it should have lasted longer.
by
Response from NewAir TeamOct 23, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Good quality, love the product! Missing screw to handle....
    Good quality, love the product! Missing screw to handle. Other than that great purchase..
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    So far, no issues. Easy to assemble the 2 handles. Plugged in, let it cool down, loaded it with w...
    So far, no issues. Easy to assemble the 2 handles. Plugged in, let it cool down, loaded it with wine bottles. The temperature checked via a rack thermometer, is about a degree higher than what the LEDs indicate. No issues with sound either - it's fairly quiet. We have it under a cabinet in a pantry area. If it continues to perform well, we might buy another. Only issue I've seen is the right LED temperature readout easily changes from F to C - but we're not touching that high when we open it, so are not sure what's up. But, it's not an issue. it did freak us out the first time though when we thought the temp dropped to 16 degrees F!! What a freezer! :)
    by
    • Verified Purchase
    • Recommended
    Horrible Product
    Do not purchase a New Air Wine Cooler Product. The left side stopped working and found out that product has a defect with wiring issues. I contacted New Air and they admitted to this defect, but would not replace because it was out of warranty. The product only lasted a year. I did get a warranty with home depot and waiting to see what will happen next.
    by
      • Recommended
      1 found this review helpful
      Had it a few weeks. No issues. Works...
      Had it a few weeks. No issues. Works well. It "hums" a little louder than I'd like but it chills the wine well.
      by
      • Verified Purchase
      1 found this review helpful
      It was easy to set up...
      It was easy to set up
      by
      • Verified Purchase
      The service to our house and delivery was excellent. Easy...
      The service to our house and delivery was excellent. Easy yo hook up and it all worked. Thank so much. We would definitely recommend this to anyone who likes to have wine.
      by
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      So far so good no issues ...
      So far so good no issues
      by
      • Verified Purchase
      The wine cooler was a Christmas gift for my Mother...
      The wine cooler was a Christmas gift for my Mother and she loves it. This was very much needed.
      by
      • Verified Purchase
      Arrived on time and was easy to install. Removed it...
      Arrived on time and was easy to install. Removed it from box and plugged it in. Quiet as a mouse. Added wine and all set. Can remove wire racks to enable larger diameter bottle sizes. Prefer the wire rack to wood rack as it is easier to slide rack and see bottles.
      by
      • Verified Purchase
      So far, so good. The unit is very nice looking...
      So far, so good. The unit is very nice looking and has a good capacity for the price. It is virtually silent and keeps a steady temperature. Only took a couple of minutes to put the handles on and a couple hours to get to temp. Time will tell if It is a good value, but so far we are pleased with It.
      by
      • Verified Purchase
      Very stylish - sharp and modern. Solid choice for...
      Very stylish - sharp and modern. Solid choice for the price point. Came to temp quickly and has remained there - note, we had one power fluctuation which caused the unit to 'reset' itself approximately 10 degrees higher. If power goes out, you'll need to reset - just like your clocks. :)
      by
      • Verified Purchase
      A beautiful unit. No assembly. Works perfectly. Exceeded expectations for...
      A beautiful unit. No assembly. Works perfectly. Exceeded expectations for very reasonable price.
      by
      • Verified Purchase
      Arrived safely. Easy Set-up. Cooled down with full collection of...
      Arrived safely. Easy Set-up. Cooled down with full collection of wines in just over 12 hours. Looks great.
      by
      • Verified Purchase
      Very happy with this product. The lights are very nice...
      Very happy with this product. The lights are very nice and light up the entire cooler. The temp adjustments work great. The only thing I am finding it runs a little hot, mind is built in and I can feel it pumping out heat. The cooler itself runs a perfect temp. 5 stars
      by
      • Verified Purchase
      1 found this review helpful
      The first one arrived damaged. The second one had a small crack on one plastic piece that fits o...
      The first one arrived damaged. The second one had a small crack on one plastic piece that fits over the hinge on top, but we didn't want to go through the return process again. Have only had it for a few weeks. So far, it's maintaining the set temperatures. The interior blue lights look cool.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Never cooled as advertised. Leaked condensate profusely ...
      Never cooled as advertised. Leaked condensate profusely
      by
      • Verified Purchase
      Great price, looks very impressive and expensive....
      Great price, looks very impressive and expensive.
      by
      • Verified Purchase
      Delivery was sooner than expected, performance exceeds expectations. The unit...
      Delivery was sooner than expected, performance exceeds expectations. The unit is quiet and can hold more capacity than we need. Handle assembly was easy.
      by
      • Verified Purchase
      2 found this review helpful
      Looks great. Cools to 45deg (good for the white...
      Looks great. Cools to 45deg (good for the white wines). However, I've only had for 14 days and already one of the zones has gone whacky. The front display doesn't work (completely blank) and the zone just stays on super cold.
      by
      • Verified Purchase
      1 found this review helpful
      We love it!...
      We love it!
      by
      • Verified Purchase
      Easy to assemble. Very quite. Extremely satisfied with the purchase....
      Easy to assemble. Very quite. Extremely satisfied with the purchase.
      by
      • Verified Purchase
      I've now bought 5 or 6 of these for my...
      I've now bought 5 or 6 of these for my projects!
      by
      • Verified Purchase
      Lovely cooler. Temp hold well; nice style. Could have a...
      Lovely cooler. Temp hold well; nice style. Could have a few shelves that allow for larger bottles but you can remove a shelf to accommodate.
      by
      • Verified Purchase
      I ordered this item 3 times to get one that...
      I ordered this item 3 times to get one that wasn't damaged. This was a Christmas gift for my mother but she didn't get it installed until late January. It was frustrating to reorder not once but twice in spite of opening the box to inspect the top on the second one, only to find damage elsewhere.
      by
      • Verified Purchase
      Very good unit exactly what I was looking for...
      Very good unit exactly what I was looking for
      by
      • Verified Purchase
      Showing 1-30 of 67 reviews

      Compare Similar Items

      current item

      Cooler Width (in.)

      20.5 in

      16.9 in

      21.7 in

      Installation Type

      Free Standing

      Countertop, Free Standing

      Free Standing

      Number of Temperature Zones

      Dual Zone

      Single Zone

      Single Zone

      Depth (Excluding Handles) (in.)

      21.5 in

      18.5 in

      23 in

      Height to Top of Door Hinge (in.)

      33 in

      31.6 in

      32.75 in