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Customer Reviews for Generac 3100-PSI 2.7-GPM OHV Engine Axial Cam Pump Gas Powered Pressure Washer

Internet #203418536

Model #6024

Customer Reviews

  • 4.3
    out of 333 reviews
  • 86% recommend this product
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Showing 1-30 of 333 reviews
I don't write many reviews. But I had to this time. I've only had this pressure washer for less...
I don't write many reviews. But I had to this time. I've only had this pressure washer for less than a month and I love it so far. VERY easy to use and does a fabulous job on everything I have thrown at it. To do my driveway, I didn't even need to use the most powerful nozzle. That means I have power to spare. I tried the most powerful nozzle and it actually started to remove concrete. THAT is power. And for the price, you can't beat it. No more renting for me!! A word of caution to anyone that gets this pressure washer. The muffler gets VERY hot. My driveway is somewhat slanted and while running, the pressure washer managed to vibrate itself down my driveway and rest against my car's bumper. Now, I have a huge burned hole in my bumper. This is NOT a fault of the pressure washer. The pressure hose is 30 feet long (which is also a GREAT feature) so I didn't even notice the washer had been moving until it was too late. I've attached pictures of my driveway and my car's bumper.
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  • Verified Purchase
  • Recommended
10 found this review helpful
Bought it last week. Put it together today and was power washing my pool deck when I saw water ...
Bought it last week. Put it together today and was power washing my pool deck when I saw water shooting out of the presssure washer hose. The line was cut by the underneath of the pressure washer footing. My fault I guess. Now I need to go by a replacement hose for $40. Everything was working fine until this happened.
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    2 found this review helpful
    The only issue is the hose, as we had to replace twice ( we have had the machine for 3 weeks only...
    The only issue is the hose, as we had to replace twice ( we have had the machine for 3 weeks only!)...The first one bursts the first day of use, and the second one, generic one bought as recommended by salesperson at the store, is ready to burst! We have ordered a new one online ( a Generac, this time). Otheriwse the washer works great, as it is plenty powerful!
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    Response from GeneracOct 27, 2016
    We're sorry to learn of the issues you have experienced. To avoid issues with the hose, be sure to avoid contact with the unit's muffler; as noted in the product's owner's manual, the surface of the muffler is fairly hot and can cause damage to parts that come into contact with it. If you have any questions about your product and/or accessories, please know we can be reached 24/7 at 888-GENERAC (436-3722). Generac
    • Verified Purchase
    • Recommended
    5 found this review helpful
    Great value ,excellent performance
    First power washer for home use ,very easy to use.
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    • DIY
    • Verified Purchase
    • Recommended
    11 found this review helpful
    This product is easy to operate and works well.
    I found this product was easy to operate, and was completely satisfied with the finished job. My sidewalk looks amazing and couldn't believe just how dirty it was. I didn't even have to use a cleaning solution
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    • DIY
    • Verified Purchase
    • Recommended
    12 found this review helpful
    Generac 3100psi good to excellent
    Read instructions and manual thoroughly filled with proper oil,and regular gas.Started right up washed my house and driveway with ease,machine worked excellent. Only slight problem was psi hose kept curling up it was wrapped in tight circle in box. I stopped machine unhooked psi hose stretched out on driveway in the hot Florida sun ate lunch,everything worked great. Next day washed my sisters house and driveway with no problem and with excellent results. This is a great machine and great price at the Depot. I would definately recommend to a friend or any body. GREAT
    by
    • DIY
    • Verified Purchase
    20 found this review helpful
    Terminator
    i love this machine pulled it 1 time and it started . anytime you want to start it you must have water running thru compressor and must pull trigger on handle to relieve pressure if not it wont start or you'll brake pull cord . it is powerful just enough for what i need for my house. it cleaned my siding ,front and rear cement stoop and concrete walkway it looks brand new ! and cleaning is pretty quick as well do to the power it has 3000psi and 2.7 gpm you cant go wrong with this machine i got it on sale good price ! here are some pictures of before and after .
    by
    • DIY
    • Recommended
    49 found this review helpful
    USED ONCE - WORKED GREAT...
    USED ONCE - WORKED GREAT
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    • Verified Purchase
    I have had this PW for over two years and it worked great just as most of the others reviewers h...
    I have had this PW for over two years and it worked great just as most of the others reviewers have stated. Unfortunately the pump has gone south and it will cost me time and money to replace the pump unit. A pump that lasts just two years of occasional work just does not cut it with me. This is a south Florida unit and was not subject to a freeze, just occasional pool and patio deck cleaning. Not happy.
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      Product works well but the hose is cheap. I've used the machine 2 times now and just today, the ...
      Product works well but the hose is cheap. I've used the machine 2 times now and just today, the hose sprung a leak right in the middle of the length of the hose. Why? because if was sitting under the wheel for about 10 minutes.....cheap
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      • Verified Purchase
      • Recommended
      To be honest I haven't used it but the product...
      To be honest I haven't used it but the product seems to be in good condition
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      • Verified Purchase
      Quality product for job
      My timber tech deck looks like the day I built it after the use of this machine! Powerful and easy to assemble! Great product!!
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        • Recommended
        4 Star Review
        Rating provided by a verified purchaser
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        • Verified Purchase
        Received broken
        Box came bottom only had one strip of tape which was only stuck on both ends. The center tape was stuck to itself. Box was dented. Opened and gas cap was cracked and carburetor cover was broken. The local store did call .com to get another. Of course the same one was back ordered. Tried to get me to agree to a lesser quality one. Finally got another one ordered. It came with the same tape issues but at least it wasn't broken.
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        Response from GeneracJul 18, 2017
        While we are sorry to learn of the damage incurred to your product upon initial shipment, we are pleased to know that Home Depot has appropriately provided a secondary model. If you have any questions or concerns about the newly shipped pressure washer, please do not hesitate to contact us directly at 888-GENERAC (436-3722). We are available 24/7 and happy to help in any way we can. Generac
          I've used it to wash a concrete patio, and to...
          I've used it to wash a concrete patio, and to this point I'd say that I'm completely satisfied with the performance.
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          • Verified Purchase
          Works good
          Hose is too stiff. Plastic gas cap was broken when it arrived. Still waiting for the replacement cap to arrive per Generac customer service.
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            • Recommended
            I've used the washer three times so far, logging a total of about 4 hours. It has been flawless ...
            I've used the washer three times so far, logging a total of about 4 hours. It has been flawless in every respect - packaging, instructions, manufacturing quality, components provided, and assembly. It is a discontinued model (sometime in the past six months, I think) so was available at a great price but since the model has about a 4-5 year track record, who cares about it being discontinued. The guts of a power washer are the motor and pump, both of which are superior on this model. It starts with one or two pulls and the large fuel tank provides a good run time between fill-ups. I bought the 15" EZ Clean attachment and it was worth every penny. Cleaning the sidewalk, walkway, driveway, and deck could not have gone better, using just water - no cleaning solutions were needed.
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            • Verified Purchase
            • Recommended
            Ordered the power washer through Home Depot. Delivered within a...
            Ordered the power washer through Home Depot. Delivered within a reasonable time (10 day). Setting up the power washer discovered either the wand or the nozzles are incorrect. Contacted Generac. They were responsive and agreed to ship the correct wand and nozzles. Now, one month after purchasing I have not received the new parts and still only have a un-useable power washer.
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            Response from GeneracJul 7, 2017
            We are sorry to learn of your frustration regarding the shipment of your replacement parts. So that we can look into the status of these parts, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. We look forward to speaking with you and providing an informative update. Generac
            • Verified Purchase
            Great buy
            This pressure washer work Great and was surprised at how well it works
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              • Recommended
              So far so good.
              Bought to do my gutters. Have done my side walk, plastic chairs, patio and drive... awesome results. Very happy. Only 3 weeks in. Product seems constructed nicely
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                • Recommended
                Great product
                This pressure washer is and did everything that was claimed it would do. Easy to assemble, good instructions, and easy to use.
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                  • Recommended
                  The unit came ship with missing parts, sent back and...
                  The unit came ship with missing parts, sent back and never received any contact as to getting a replacement.
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                  • Verified Purchase
                  The machine I have now is actually the second one...
                  The machine I have now is actually the second one I purchased in the past three weeks. Unfortunately, the first one seemed to have a factory defect that rendered it unable to produce pressure. I had used it for a couple days without problem when suddenly stopped pressurizing the water even though the engine continued to run. I returned it to Home Depot and after a futile attempt to repair it I was able to return it for a full refund. I liked the machine when it was working so I ordered another of the same model and so far it seems to be working as advertised. It does a nice job for household use and I like the multiple spray heads available. I would like it better if it had a more flexible sprayer hose but it is OK. It tends to coil up in colder weather making it hard to use the full length of it. Something like the Flexilla type pressure hose would be more practical, I believe. I also think the 3100PSI rating this machine has is a bit of an exaggeration. Still, all in all I think it is a quality product and worth the investment. [As long as it keeps working... Time will tell about that]
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                  • Verified Purchase
                  Very Powerful
                  Power washer worked very well. It took a little bit to get it to work out of the box. I had to call Generac and they said the water pump needed to get primed which meant run some water through the power washer before you hook up the hose. After that the power washer worked great.
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                    • Recommended
                    Awesome!
                    This power washer has plenty of power. Cleaned my deck and lawn furniture. Very please with this power washer.
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                      • Recommended
                      For the money you pay for this power washer, my husband and I have had NOTHING but trouble with i...
                      For the money you pay for this power washer, my husband and I have had NOTHING but trouble with it. First a defective gun from the get go and now the main hose is defective. We have a generac whole house generator is it's always worked perfectly. I just wish that generac power washers worked as wel as their generators. Generac and home depot no easier to deal with when you do have issues. I had to call twice......sent emails with no response initially, and it was only my persistence that got the PW fixied. Now with the hose rupturing .....as they song goes..........."Here I go ....again"..... Frustrating to say the least! I am torn as to recommend this product or not.....I chose to recommend it as it's a very powerful washer and really works well........when it is operational!
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                      • Verified Purchase
                      • Recommended
                      Strong, good product.... I like it very much.
                      Strong, good product.... I like it very much.
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                      • Verified Purchase
                      • Recommended
                      easy to use and operates well the only draw back is the tube for the cleaning solution wants to c...
                      easy to use and operates well the only draw back is the tube for the cleaning solution wants to come up out of the reservoir tank
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                      • Verified Purchase
                      • Recommended
                      Easy to set up and use. It has a very powerful spray that did the job for me. I've only had it ...
                      Easy to set up and use. It has a very powerful spray that did the job for me. I've only had it a couple of months, but the quality shows that it should last a while.
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                      • Verified Purchase
                      • Recommended
                      Had a big problem with this pressure washer after 3rd use. Bought this unit 3 weeks ago and us...
                      Had a big problem with this pressure washer after 3rd use. Bought this unit 3 weeks ago and used 3 times, worked great all 3 times, easy to start and plenty of power. However, after 3rd use put it away in garage around noon. Later that evening my daughter smelled gas in house, tracked smell to pressure washer. Large puddle on ground and rapid drip coming from bottom of tank. Fuel valve was closed at time but tank was probably 1/2 full after previous use and that was rapidly dripping out on floor. Moved it out of garage and I had to partially disassemble air intake/carb assembly to get to hose from tank and drain tank in different container. Fuel was draining along outside of that tank fuel hose, so plugging it would not work but draining it was quickest way to stop the problem. Had this happened with unit hot or if my garage was closed and fumes built up, would have been a big fire hazard. Did notify Home Depot customer service next day and they are taking care of situation for me, so kudos to them. I also wanted to make sure that Home Depot notified Generac about this problem and they said they did, which was my biggest concern that they find out about the issue and correct if for others. Up to then, the pressure washer worked great.
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                      Response from GeneracJun 7, 2017
                      Thank you for sharing your feedback with us. While we apologize for any inconvenience this unfortunate scenario may have caused, we are pleased to learn that Home Depot is honoring a replacement. If you would like to discuss this matter with us in further detail, please do not hesitate to contact us directly at 888-GENERAC (436-3722). We would appreciate the opportunity to acquire more specifics regarding your personal experience. Generac
                      • Verified Purchase
                      Showing 1-30 of 333 reviews