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Customer Reviews for Orbit 3-Port Digital Hose Tap Timer

Internet #205367388

Model #56082

Customer Reviews

  • 2.7
    out of 18 reviews
  • 27% recommend this product
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Showing 1-18 of 18 reviews
I purchased this product 9 months ago. I recently hooked it up again to start warm weather wateri...
I purchased this product 9 months ago. I recently hooked it up again to start warm weather watering. Value #3 will not completely close. It's not a drip. It is enough water always coning out of value #3 that the sprinklers hooked to value #1 and #2 do not have enough pressure to function. The product is a great idea and easy to use; but now it constantly spews water. I need help. It is under warranty but I cannot find a way to start the return process.
by
Response from OrbitIrrigationMay 30, 2019
Thank you for the feedback. To file a warranty claim, please visit https://www.orbitonline.com/help_center or contact our Support team at 1-800-488-6156. OrbitIrrigation
    Simple to install and works good...
    Simple to install and works good
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Product lost it's programing the third time used. When it shut down the fourth time I tried it, ...
    Product lost it's programing the third time used. When it shut down the fourth time I tried it, it exploded internally and start leaking profusely. I only owned it for a month and returned it.
    by
    Response from OrbitIrrigationJul 14, 2017
    87109, thank you for the feedback. Please feel free to call our Support team at 1-800-488-6156, and we'd be happy to help in any way we can. Thanks! OrbitIrrigation
    • Verified Purchase
    Quit working after one season.
    Quit working after one season.
    by
    Response from OrbitIrrigationJun 16, 2017
    cdrcos, thank you for the feedback. We'd like to speak with you and learn more about how it stopped working, so we can work to identify and correct the issue. We'd also like to send you a replacement timer as quickly as possible, so please call our Support team at 1-800-488-6156. Thanks! OrbitIrrigation
      Works like it should...
      Works like it should
      by
      • Verified Purchase
      I bought this online. Easy to program, but the water doesn't shut off all the way, the station t...
      I bought this online. Easy to program, but the water doesn't shut off all the way, the station that last watered just keeps dripping for hours or days until the next station programmed turns on, then that station keeps dripping until the next station turns on. Can't get into the housing to see what's going on. Very frustrating !!!!!
      by
      Response from OrbitIrrigationApr 10, 2017
      IrritatedInAZ, thank you for the feedback, though we're sorry that you had this experience with your timer. Please contact our Support team at 1-800-488-6156. We'd be more than happy to send you a replacement timer as quickly as possible. Thanks! OrbitIrrigation
        1 found this review helpful
        Not so good
        i used it for a couple times and the station 1 does not close. Not sure if it is a defective one but the overall rating of this product is pretty low. And I just gave a try and then got disappointed. I returned it.
        by
        Response from OrbitIrrigationAug 30, 2016
        Hardi, thank you for the feedback. It is very unusual for this timer to have that issue, and we'd like to hear more about it. Please feel free to contact our Support team at 1-800-488-6156. We'd be happy to help in any way we can. Thanks! OrbitIrrigation
        • DIY
        • Verified Purchase
        orbit timer
        easy to program works good. i would highly recommend it.
        by
        • DIY
        • Verified Purchase
        • Recommended
        great purchase
        easy hookup, directions for setup is fairly easy. After setup turn on the water and let it do it's thing. you can add length of time the water stays on. works well. would recommend.
        by
        • Verified Purchase
        • Recommended
        Orbit 3 port timer
        Do not purchase this. I have had three fail miserably. They may work for a short time if you are lucky would not recommend. I give 1 star due to the web sites mandate to post reviews
        by
        Response from OrbitIrrigationJun 13, 2016
        Dsull, thank you for sharing. We'd like to learn more about your experiences - including the exact manner in which each timer failed - and would like to speak with you directly. Please contact our Support team at 1-800-488-6156, so we can troubleshoot with you and resolve the situation with each of these timers. Thanks! OrbitIrrigation
          Three years, still great, big secret revealed
          I have been using these timers for ten years or so. The big secret is, you have to protect them from being sprinkled by your watering system and from being invaded by tiny ants, who love to make their home in your timer's inner workings. If you do this, these timers run for years. If you don't, they're good for one season, maybe. Sounds weird, I know, but I grow almost all of our vegetables so I know a good thing when I find it. I keep mine covered with an old rubber trashcan lid propped up on three stones. I also spray with mint oil to keep away the tiny ants. I have to do this a few times a season. Anyway, I always keep a spare one of these on hand, but my current one has been running for three seasons and is doing just fine.
          by
            • Recommended
            3 found this review helpful
            Doesn't work and Orbit won't help
            The three station timer only goes off for one station. I have tried repeatedly to program it - I have had Orbit one and two station timers which work the same way - but it simply won't recall anything but the first program you enter. I have also tried the Orbit customer service toll free number and spent an hour on hold before giving up. I also notice this a particular timer is not easily found on the Orbit web site. It does not come up when you search for it. That tells me Orbit knows it is a problem product. Complete waste of $62.00.
            by
            Response from OrbitIrrigationJun 3, 2016
            Gardener, thank you for the feedback, though we are sorry that this was your experience with your timer. That timer is located on our website, but just not under the product name as listed by The Home Depot - for your future visits to our website, we'd recommend you search by the part number instead. Doing so will get you directly to the product much more quickly, instead of you having to comb through page after page. You can find this particular timer when searching for the part number, 56082. A step-by-step instruction guide/manual for programming your timer is available on the item's product page. OrbitIrrigation
            • DIY
            2 found this review helpful
            Good for 1 year
            I loved the timer for the time period that it worked. Worked flawlessly. However, when we brought it out this spring for another watering season, it worked for about 1 week (with fresh batteries) and now it won't shut off at all. We have tried replacing the batteries but that isn't the problem. It is programmed correctly but won't shut off. Even when we turn the dial to off, we hear the click, but the water continues to run.
            by
            Response from OrbitIrrigationMay 20, 2016
            Sue, the sudden decline in performance is very unusual, and we'd like to hear more about it (and get your timer back for testing purposes, if possible). Please contact our Support team at 1-800-488-6156, and we'd be more than happy to send you a replacement timer. Thanks! OrbitIrrigation
              4 found this review helpful
              Absolute junk
              It lasted one summer before going pop and spraying water everywhere. Not worth the $$$ at all.
              by
              Response from OrbitIrrigationMay 20, 2016
              tas50, thank you for your input. What you are describing is a very rare issue with this product, and we'd like to get it back for testing purposes if we can. Please contact our Support team at 1-800-488-6156, and if troubleshooting doesn't fix the problem, we'll send you a replacement timer altogether. Thanks! OrbitIrrigation
              • DIY
              1 found this review helpful
              Great product
              Great product works great. Now I don't have to think about watering the lawns or the garden!
              by
                • Recommended
                Good for one season
                My experience is that it is good for one year. The LCD screen did not come back for this summer. Maybe leaving in the garage over the winter wasn't good for it but my other model from Melnor came back to life fine... didn't even have to replace batteries from last summer.
                by
                Response from OrbitIrrigationMay 11, 2015
                ferguda, thank you for the feedback. This is a pretty rare occurrence for this item, so we'd love to speak with you about your experience, and to see what we can do to help you resolve the issue. Please contact us at 1-800-488-6156. Thanks! OrbitIrrigation
                • DIY
                6 found this review helpful
                Started dripping
                Its been only a year and its dripping from the inlet and outlets. Product is innovative but not reliable that you can leave your faucet on at all times
                by
                Response from OrbitIrrigationApr 20, 2015
                Yavuz,

                Thanks for the note. I'm sure this is something our support team can help you with. Please call us 1-800-488-6156. Thanks! OrbitIrrigation
                  8 found this review helpful
                  Showing 1-18 of 18 reviews