Customer Reviews for GE 3.6 DOE cu. ft. High-Efficency Front Load Washer in White, ENERGY STAR
- Internal water heater boosts water temperature for sanitization
- Provides a quick wash for lightly spoiled items
- 1100 RPM speed
Customer Reviews
Nov 4, 2022
Bad quality
Do not buy this. The washer stopped spinning after 5 years and to fix it would cost as much as a new machine so I'm throwing it away and buying a new one (not GE of course).
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Response from GE AppliancesNov 7, 2022
Hey,
We appreciate you taking the time to review your washer. Our most sincere apologies to hear that your washer stopped spinning after only 5 years and understand your disappointment. It's expected that our products will last many years and we'll be sure to share this information with our development team. We're here if there's anything you need. Stay well. Mike@GEA
Customer review from geappliances.comOct 21, 2021
Horrible
This product is the worse! Had this machine since 2015 now it stops spinning, does not fill with water and now the bearings are loose the tub doesn't spin.The machine cuts off in the middle of the cycle pauses and shuts off does not fill the machine with enough water to wash your clothes.
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Response from GE AppliancesOct 25, 2021
Hi there. Thank you for being part of the GEA family for these years. We hate to hear your washer has started having some problems as life can be very inconvenient without a working washer. Please schedule service with one of our certified technicians online here: https://www.geappliances.com/ge/service-and-support/service.htm or call 1-800-432-2737. Hope to hear from your soon. - John@GEA
Customer review from geappliances.comJun 20, 2020
The worst....
This has broke down on me 4 times already! The machine runs and entire cycle without activating the water! It’s has 3 control boards already....
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Customer review from geappliances.comFeb 13, 2020
Bad expirence with the product
Bad product, quality and support. It has been damaged more than 4 times or doesn't want to work.
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Customer review from geappliances.comApr 12, 2019
Wore out in a few years
I've only had it about 3-4 years and the bearings are shot. It makes a loud noise on spin cycle and leaks water. Our home warranty picked this when our last washer broke. Also it never really got our clothes super clean. I won't be buying it again.
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Response from GE_AppliancesApr 17, 2019
Hello Cjj1986 - We appreciate you taking time to post a review on your washer. We’re sorry for your experience with the bearings. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Customer review from geappliances.comJan 29, 2019
Overall a great value
I’ve had this unit for several years now and it’s performed flawlessly. It was a scratch and dent special so it was also a good deal
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Customer review from geappliances.comAug 31, 2018
Great product
I bought the washer little over a month ago and very happy with unit.
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Customer review from geappliances.comJul 14, 2018
Washer Dead Bought with Lennar home
I got all GE appliances with the purchase of my Lennar home about two years ago. They must be the lowest tier offered because within those two years the freezer on the GE refrigerator broke. It was fixed once under warranty but is acting up again. The handle broke off of the microwave once under warranty and now broken again. The wash has been finicky ever since day one and now won’t wash. GE used to mean quality but to me means junk. Never again will I buy or recommend GE anything.
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Customer review from geappliances.comNov 30, 2017
Love it
Love it
It’s a really nice washer. It gets the job done!
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Customer review from geappliances.comJul 6, 2017
Dead again :(
We have had our washer and dryer barely two years and keep having considerable problems with the washing machine. Now it has died and apparently needs a motor (after paying another service guy to find out what is wrong); which is on backorder for over three months. what am I supposed to do now? I could barely afford these when I bought them apparently NEW... sure doesn't feel like that.... :(
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Customer review from geappliances.comJun 27, 2017
Great Product
I went shopping for a new washer and dryer found mine. The price was within my budget and was very affordable. I am glad I purchased my set.
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Customer review from geappliances.comMar 28, 2017
Nicest washer I have ever owned
This is the best washer I have ever owned. It is easy to make adjustments for different types of loads and it cleans very effectively. I would definitely purchase this washer again and I will be moving it to my next home.
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Customer review from geappliances.comMar 27, 2017
Barely used and it's not working.
Cleaned pump filter often, was installed over a year ago (so warranty doesn't cover it anymore) but we never used it the entire time because the house was under renovation and we hadn't moved in yet.
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Customer review from geappliances.comMar 27, 2017
Mrs
Love how it saves me on Laundry Detergent! And my clothes wash really well
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Customer review from geappliances.comMar 23, 2017
same as dryer. it has all the needed features
it came with it as i bought this condo and developer picked those.
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Customer review from geappliances.comMar 7, 2017
Extremely noisy!
This washer does a pretty good job washing clothes but you can't hear yourself think when it is running. Squeaky and irritating even when the laundry door is closed. This washer was installed by the builder.
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Customer review from geappliances.comFeb 10, 2017
Clothes does not get wet
I hate the fact that it does not clean linen and blankets, which makes me think it does not clean the other laundry because it does not give the correct amount of water. I noticed some clothes still had a dry area when they were rinsing.
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Response from GE Appliances Feb 21, 2017
Hello. Thank you for taking the time to write your review on your washer. We regret you experience and would like to provide you with some information we hope will help with your issue.
Since frontload washers do not require the tub to fill with water, significantly less water is required to thoroughly wash and rinse each load. Although the capacity of the frontload washer allows for larger loads than a traditional topload washer, care must be taken to not overload the wash basket. Please take a look at page 10 in the use and care guide to review the Loading and Using the Washer section for recommended maximum load sizes, found in our following link:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90542-1.pdf
Thank you, again, for your feedback.
Customer review from geappliances.comJan 18, 2017
The motor died in less than 2 years. It costs $450 to fix.
The motor died in less than 2 years. It costs $450 to fix.
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Dec 7, 2016
Love the auto dry feature!!
This dryer has so many features! I really only use the express cycle, and love the fact that it will add dry time if any moisture is detected!!
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Customer review from geappliances.comDec 6, 2016
I bought this machine in March 2016 and have had 4 service calls with major repairs the first wit...
I bought this machine in March 2016 and have had 4 service calls with major repairs the first within a month of buying. This is junk! It has now been taken off the market and replaced and GE is replacing mine for free as it is a lemon. This is my second GE front load washer and if I do not have better luck with this 3rd one I will never own a GE appliance again! I have had to fight for everything from get go with GE service and I bought the extended warranty with this one and now they say I have to call the company that I have the extended warranty with to see if they will transfer to my new machine. I would think this should be there job!
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Oct 31, 2016
Love the Donald's and options for wash types
Happy with performance and operating options, lighted dials
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Customer review from geappliances.comOct 31, 2016
I love this washer!
This washer uses so little water it's crazy! And is so quiet even in spin! And the clothes come out way cleaner than my old one!
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Customer review from geappliances.comOct 27, 2016
Very Satified
We have had wonderful results with GE. It does a great job!!!
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Customer review from geappliances.comSep 26, 2016
Great Washing Machine
Really pleased with the front loading washer! Ours is on the second floor, so when it spins it's a bit loud, but that's because it is powerful. It really wrings out the water so my clothes don't take forever to dry. Easy to use, clothes are clean!
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Customer review from geappliances.comAug 23, 2016
Great features!
This full sized washer is a stackable. It fits beautifully in my small bathroom.
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Customer review from geappliances.comAug 19, 2016
Day 1 Is a big Upgrade!
So far, day 1 this washer has been great! Wash loads all day and worked just as expected.
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Customer review from geappliances.comAug 7, 2016
Love the extra cycles
Bought this 2 months ago to replace a 19 year old front load. Love the short cycle wash. Cloths come out almost dry on all cycles. Great machine
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Customer review from geappliances.comAug 5, 2016
Washing machine review
Very good product happy with everything, very quiet and efficient.
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Customer review from geappliances.comJul 27, 2016
Good Product
I am happy with this. Wash cycles are a bit long. They could be shorter!
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Customer review from geappliances.comJul 24, 2016
Easy to use, dependable machine
We have owned this machine for almost 2 years and put it to heavy use with 2 kids under 3 and it performs well. Dependable and easy to use.
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Customer review from geappliances.com
