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Customer Reviews for Masonite 28 in. x 80 in. Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab

Internet #202505845

Model #10720

Store SKU #1000236858

  • Classic Americana design features 5 Shaker-style panels
  • Easy to install in any space with universal handing
  • Comes primed and ready to paint

Customer Reviews

  • 4
    out of 43 reviews
  • 79% recommend this product
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Showing 1-30 of 43 reviews
For it to be a primed door. It took 4 coats of good trim and door paint. It was also scratched in spots for the cost of the door they should put cardboard on it. Over priced for the quality easy to push a hole threw it needs more honey cone in the core
by
Response from Masonite DoorsMar 25, 2024
Thank you for your feedback, Chris. We are very sorry to hear that you have had this experience with the 30 in. x 80 in. 5 Panel Riverside Smooth Equal Hollow Core Primed Composite Interior Door Slab. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please do not hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
  • Verified Purchase
Door Was Exactly What I Wanted
This door is perfect. Exact width and height i needed. Also perfect weight fir what i needed. I made it a sliding barn door. Great product.
by
Response from Masonite DoorsJan 26, 2022
Thank you for the great review, Harmon! We are very glad to hear that you are fully enjoying the 36 in. x 80 in. Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
  • Verified Purchase
  • Recommended
Great Door looks good! The door arrived at my local Home Depot store a little bit marred (primer ...
Great Door looks good! The door arrived at my local Home Depot store a little bit marred (primer paint wise), but other than that the door arrived undamaged. The door is light weight and easy to hang, I used it as pocket door. Some flashing occurred while painting with a semi-gloss Behr paint, not sure if it was from the primer used on the door or the paint I used.
by
  • Verified Purchase
  • Recommended
Desk Legs
Exactly what I wanted for my desk! The panels make it look like expensive carved wood and really give it class. Thanks Home Depot for selling them, and at such a wonderful price!
by
  • DIY
  • Verified Purchase
  • Recommended
12 found this review helpful
by
  • Verified Purchase
by
  • Verified Purchase
Exceptionally difficult to get, originally told it would arrive in 2 weeks, apparently it was delivered to store damaged but the store never informed me it was received, instead repeatedly telling me it had never arrived. When it did, the dimensions weren’t exact to what was advertised. Otherwise, the door was fine, but the experience working with Home Depot could not have been any worse.
by
Response from Masonite DoorsNov 30, 2023
Thank you for your feedback, MICHAEL. We are very sorry to hear that you have had this experience with the Masonite 24 in. x 80 in. 5 Panel Riverside Smooth Equal Hollow Core Primed Composite Interior Door Slab, Primed White @ The Home Depot. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please do not hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
  • Verified Purchase
change in hinge locations
I purchased a 36x80" prehung masonite riverside door to replace an existing door that had warped. I purchased a pre-hung door because I didn't want to deal with cutting out hinges and door knob holes. The door that is being replaced has, what I believe, is a standard hinge placement of 7" from the top, and 11" from the bottom. The replacement door uses a different hinge placement of 8" from the top and 8 1/2" from the bottom. So in order to use this door, I will need to cut out the hinges.
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Response from Masonite DoorsApr 4, 2022
Thank you for your feedback, tgordon. We sincerely apologize for any confusion on the 36 in. x 80 in. Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White. Hinge and lock locations are not an industry standard so measurements should be taken beforehand and provided to the dealer for them to order a door to the specs that you need. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
    We got it sooner than expected. Great service, thanks....
    We got it sooner than expected. Great service, thanks.
    by
    • Verified Purchase
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
      The door is a perfect match to the other doors in our home. It was easy to trim to the correct w...
      The door is a perfect match to the other doors in our home. It was easy to trim to the correct width to fit an existing doorway using a power planer. Since the solid side sections are wood instead of hardboard, it was easy to chisel the relief for the hinges by hand.
      by
      Response from Masonite DoorsJul 28, 2021
      Thank you for the 5 stars, DIYer! We are so happy to hear that you are fully enjoying the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
      • Verified Purchase
      • Recommended
      This is a lightweight, inexpensive door that works well for...
      This is a lightweight, inexpensive door that works well for bedrooms, closets, etc. It's nice that we could special order the five-panel design to match the older, wooden doors in our vintage home.
      by
      Response from Masonite DoorsJul 14, 2021
      Thank you for the 4 stars, Sissy922! We are very glad to hear that you are satisfied with the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
      • Verified Purchase
      Understandable, it took a long time to get these but...
      Understandable, it took a long time to get these but when they arrived they were in great shape and what we ordered.
      by
      • Verified Purchase
      Worked Great! Looks exactly like the picture...
      Worked Great! Looks exactly like the picture
      by
      Response from Masonite DoorsDec 15, 2020
      Thank you for the 5 stars, APRIL! We are so glad to hear that you are fully enjoying the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      Thanks for getting my doors at my neighborhood Home Depot...
      Thanks for getting my doors at my neighborhood Home Depot store, I still need a 18x80 door the same type, I will appreciate if you can contact me on that item, thanks for your help
      by
      • Verified Purchase
      Slabs were very dirty with gashes in the wood. Returned!...
      Slabs were very dirty with gashes in the wood. Returned!
      by
      • Verified Purchase
      I absolutely love this door I have recently purchased three...
      I absolutely love this door I have recently purchased three of them I intend to change all of the interior doors in my house with this one
      by
      Response from Masonite DoorsAug 26, 2020
      Thank you for the 5 stars, LORI! We are very glad to hear that you are loving the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      Door had a lot of imperfections. Required heavy sanding and then the door started coming apart. T...
      Door had a lot of imperfections. Required heavy sanding and then the door started coming apart. They look good, but took more preparation to hang than anticipated.
      by
      Response from Masonite DoorsJun 24, 2020
      Thank you for your feedback. We sincerely apologize about these inconveniences you have experienced with the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab, Primed White. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      • Verified Purchase
      1 found this review helpful
      I have ordered a raised 5 panel door before at the store, but this was not the same door. It was ...
      I have ordered a raised 5 panel door before at the store, but this was not the same door. It was the only one that came up online and the picture was hard to tell if it was the same door. Had to return.
      by
      • Verified Purchase
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      It made it to the store a little ahead of...
      It made it to the store a little ahead of schedule but it was suppose to of had been pre frames for the hinges and door knob so I had to return it
      by
      • Verified Purchase
      It came earlier than expected, which was real good. It was in excellent condition. It work real w...
      It came earlier than expected, which was real good. It was in excellent condition. It work real well and looks excellent where I have it.I love the 5 panel look
      by
      • Verified Purchase
      • Recommended
      Easy to assemble light weight and good materials I’m very...
      Easy to assemble light weight and good materials I’m very happy to this doors
      by
      • Verified Purchase
      We're very happy with our new interior door, so much...
      We're very happy with our new interior door, so much that we have ordered 3 more. It looks great with our new satin nickel hardware.
      by
      Response from Masonite DoorsJul 12, 2019
      Thank you for the 5 stars, Ron! We are so happy to hear that you are fully enjoying the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab! Should you need any assistance with the door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      Fits in well with the other historic doors in my...
      Fits in well with the other historic doors in my house, but was narrow enough for the powder room we added. It took paint well and so far we are pleased with it.
      by
      Response from Masonite DoorsJun 25, 2019
      Thank you for the 4 stars, Phoebe! We are very glad to hear that the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab was a great addition to your home! Should you need any assistance with the door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Beauty....
      Beauty.
      by
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      The overall finish wasn’t very smooth and several blemishes overal,...
      The overall finish wasn’t very smooth and several blemishes overal, like a chalky coating. Paint didn’t cover very well!
      by
      Response from Masonite DoorsDec 28, 2018
      Thank you for your feedback, Roger. We apologize that you have not been satisfied with the Riverside Smooth 5-Panel Equal Hollow Core Primed Composite Interior Door Slab and that you have experienced some issues with finishing the unit. Please make sure you have followed the finishing instructions linked here: https://p.widencdn.net/ygpiil/how-to-finish-interior-doors. We have reached out to you via email to see if there is anything we can do to assist in this matter. We look forward to hearing back from you. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      • Verified Purchase
      Showing 1-30 of 43 reviews

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      Panel Type

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      Core Type

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      Hollow Core

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      Material

      Composite

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      Finish Type

      Primed

      Primed

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      Primed

      Features

      Easy Install, Trimmable

      Easy Install, Trimmable

      Easy Install, Trimmable

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