Customer Reviews for Coleman 28 Qt. Cooler with Bail Handle, Red
Customer Reviews
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Aug 15, 2020
Great cooler
Good size, fits in the car easily and not to heavy to carry around. The only issue is the hinges on the lid breaking off. Any idea where to get replacements?
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Customer review from coleman.comAug 14, 2020
A bit disappointing. A bit smaller than the original. Does...
A bit disappointing. A bit smaller than the original. Does not keep items as cold as it used to, or as cold as it should, for as long as it should. Also, you have to hold the lid open as the hinges won't allow the lid to stay open by itself.
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Response from The Coleman CompanyOct 14, 2020
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278. We're here for you Monday-Friday, 9 am-5 pm CST.
Jul 19, 2020
good cooler for the price
super product but the hinges break easily, I'm looking for parts, new hinges
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Customer review from coleman.comJun 24, 2020
Keep the cooler in back of open back truck. When...
Keep the cooler in back of open back truck. When it rains get some water in cooler telling me lid does not seal well.
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Response from The Coleman CompanySep 21, 2020
We want to extend our sincerest apologies concerning the issue. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will allow us to discuss this further with you. You can reach out to us at 1-800-835-3278, Monday - Friday from 9:00 am - 5:00 pm CST or you can email through https://www.coleman.com/contactus/. We hope to find a solution that makes you smile.
Jun 23, 2020
Spacious and safe
Spacious and safe
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Jun 12, 2020
Perfect Size! Good Quality. BUT, it did come with cup...
Perfect Size! Good Quality. BUT, it did come with cup holders in the lid, not the flat lid pictured. I have had 2 of these (same size & style) for 20 years, & they still work great. Single Handle makes it easy to carry. Fits on the seat next to me when driving. Keeps cool for 2 days when I travel. Love it!
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Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Feb 25, 2020
A review mentioned that the top is not like it...
A review mentioned that the top is not like it used to be. I was very happy to see mine did come with top that they used to have, which seems to be insulated, and has the two cup holders built into the lid
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Feb 18, 2020
Just the right size for our shipping needs. Handle and hinges are easy to remove.
Just the right size for our shipping needs. Handle and hinges are easy to remove.
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Jan 14, 2020
Nice size...
Nice size
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Dec 24, 2019
Lid does not seem to have same level of insulation as one I bought several years ago. Still a go...
Lid does not seem to have same level of insulation as one I bought several years ago. Still a good option for a smaller cooler.
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Response from The Coleman CompanyApr 16, 2020
Thank you for providing us with your honest feedback and review. We apologize for the experience you had with our product. We stand by our products 100% and would go above and beyond to provide you the service you need. Rest assured that we would take not of your review and suggestion to further improve our products so that you can continue to enjoy outdoors with Coleman. Should you have any further questions, please do not hesitate to contact us at 1-800-835-3278 Monday through Friday from 8:00 AM to 5:00 PM CST. We can assure you that we would be more than happy to provide you with all the options you need and a resolution to your concern.
Oct 23, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Sep 3, 2019
The product photo is deceiving. The actual cooler has two cupholders on the lid, which makes the ...
The product photo is deceiving. The actual cooler has two cupholders on the lid, which makes the lid flimsy.
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Response from The Coleman CompanySep 3, 2019
We appreciate you taking the time to share your experience with us and will certainly document your findings and forward them to our development team for review. We are always trying to find the best ways to upgrade and improve our products and your will feedback will be a great help. Should you need further assistance, we can be reached at 1-800-835-3278, Monday - Friday: 9:00 am - 5:00 pm EST.
Aug 26, 2019
Cooler is great size for most outings. fits in a special space of our motor home. We are ordering...
Cooler is great size for most outings. fits in a special space of our motor home. We are ordering a new one to replace the one we have had for several years. The hinges are the weak point, they broke on ours so new we must order a new cooler. Wish the hinges could be replaced!
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Aug 1, 2019
Excellent cooler
Excellent cooler for my needs, keeps ice and/or freeze paks from rapidly melting keeping the food/drinks from deteriorating in quality!
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Customer review from coleman.comJul 30, 2019
Perfect size, the handle allows it to be carried with...
Perfect size, the handle allows it to be carried with one hand.
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Mar 12, 2019
I bought this to replace a previous version of the...
I bought this to replace a previous version of the same model. As others have stated, the lid is no longer insulated, and it doesn't stay open. If you rotate the handle so it's in front and then open the lid, you can then rotate the handle back and use it to prop the lid open.
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Response from The Coleman CompanyJun 14, 2019
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Coleman® coolers are among the most durable and dependable coolers available. Countless hours have been spent designing and re-engineering our coolers. We are always trying to find the best ways to upgrade and improve our products. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278. We're here for you from Monday to Friday, 8am to 5pm CST.
Feb 6, 2019
5 Star Review
Rating provided by a verified purchaser
by
Dec 21, 2018
Great size for overnight trips
This cooler is a great size for a weekend camping trip, I freeze water bottles to use as ice and 6 of them fit in the bottom of the cooler, there is still some ice left in the bottles on the 3rd day. I would have given this 5 stars but the lid would never stay shut until i figured a latch system with velcro.. I've had this cooler for over 5 years now.
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Customer review from coleman.comNov 12, 2018
Not as good as old one I replaced it with
Well, the lid is hollow now.no foam insulation like my older model I’m still now forced to use because the hollow lid ( no foam insulation in it )does not hold the cold in or the heat out resulting in rapidly melting ice inmates of hours.
I love the old cooler, needed a new one same size but now, I’m going to half to look around for another one. I bought a can of insulating foam, I’m gonna drill some holes in the side of the lid, fill it with the liquid expanding foam and see if it helps hold the cold and keep out the heat. Otherwise I’m just gonna have to get something else somewhere else.
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Customer review from coleman.comNov 7, 2018
The cooler was delivered on time , as promised. It’s...
The cooler was delivered on time , as promised. It’s holding up very well .
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Nov 2, 2018
It was just the size I have been looking for
I have been looking for this cooler of this size for a while and after giving up on the retail stores I got o line and got exactly what I wanted
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Customer review from coleman.comSep 4, 2018
Fits in the trunk!
I bought this cooler because full size coolers would not fit in the trunk of my car. It keeps things cold for about 24 hours. Plenty of space for food and drinks. Lightweight. Great for road trips but sometimes awkward to carry so I prefer to leave it in the car if possible. A hinge broke but I was able to buy replacements from Coleman. Great product support!
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Customer review from coleman.comAug 7, 2018
Nice little cooler.
Nice little cooler.
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Apr 11, 2018
Durable
Used for a camping weekend trip and it held cold foods very well.
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Customer review from coleman.comMar 6, 2018
Bigger than expected. Had to return...
Bigger than expected. Had to return
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Dec 5, 2017
Doesn’t have flat lid like picture. I use this for...
Doesn’t have flat lid like picture. I use this for fishing and wanted a flat lid. It’s has round drink holder holes in lid. Not really what I wanted. Buyer beware.
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Oct 3, 2017
Fits behind front seats. But isn't tall enough to stand...
Fits behind front seats. But isn't tall enough to stand up 2 liter bottles which is stated that it does. I returned it.
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Apr 7, 2017
Picture the actual product.
I specifically ordered this cooler to replace my existing one. I work on a boat and use it as a seat as well as a cooler. I ordered this product since it doesnt have a bubbly top that crushes when sat on(my previous one's hinges went faulty, but still has a solid top so I wanted to replace with something identical). The one I purchased is NOT the one pictured and has a bubbly top. I consider my money wasted since the top permanantly crushed in within 2 weeks. Please update pictures when a product changes.
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