We are very sorry to hear of your dissatisfaction with your new Lazy Susan cabinet. While the front of the cabinet lines up with cabinets on either side, it does not extend all the way to the back. The gap created is there to help accommodate corners where the walls do not come together at a perfect 90 degrees, and the slightly smaller size also helps navigate the cabinet through doorways prior to the install.
Your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com if you ever have any other questions or warranty-related concerns, for as long as you own your cabinetry. We appreciate your feedback and thank you for choosing us for your project needs.