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Customer Reviews for Hampton Bay Shaker 28.5 in. W x 16.5 in. D x 34.5 in. H Assembled Lazy Susan Corner Base Kitchen Cabinet in Satin White

Internet #204637899

Model #KBLS36-SSW

Store SKU #1000024385

  • Get started sooner with online orders shipping in 1 day
  • Lazy Susan cabinet installs in a 36" x 36" wall area
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3
    out of 201 reviews
  • 30% recommend this product
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Showing 1-30 of 201 reviews
Not worth the $$$$.
Pretty disappointed in these Cabinets. I did my kitchen in another house about 10 years ago and used the unfinished Cabinets. These are the same exact cabinets as those. If i did it again tomorrow, I would build them myself and order doors.
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  • Verified Purchase
Size not standard
I wish I had done my homework on these cabinets, I had expected a corner 36 x 36" corner cabinet that would slide into the corner and only need shimming / leveling, but this cabinet requires a framing to be built in the corner and end cabinets on either side. They are about 28" x 28" Suggest you make it a standard size of 36" and charge the same price or just a little more and not require all the extra framing needed to install.
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Response from Hampton Bay Customer CareFeb 9, 2021
We sincerely apologize for any disappointment. This Lazy Susan is intended to be pulled away from the corner. One main reason for this is that not all corner spaces are a perfect 90 degrees. Also, this size will ensure that you have optimal access to the center of the cabinet without having to reach too far into the back of it. We hope that this helps to clarify and that you were able to frame your cabinetry to help you get your project completed. Thank you for your review and for making Hampton Bay your choice. HamptonBayRSI
    7 found this review helpful
    Wasted space
    Just leave a huge gap leave a lot of wasted space. The gap is about a good 8 inches doesn’t make any sense why it would be like this.Do not buy this brand you are better off spending the extra couple of hundreds dollars to get a better design product. I am stuck with this brand because it was bought as a gift o well.
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    Response from Hampton Bay Customer CareDec 28, 2020
    We are so sorry for the disappointment felt with your new Lazy Susan. This voided space behind the cabinet is intended to allow for optimal access to the interior of the unit. It will also help to properly align with adjacent cabinetry. We hope this helps to clarify. Thank you for choosing Hampton Bay, and we wish you all the best in completing your project. HamptonBayRSI
      4 found this review helpful
      Void space in the back, wastes space
      The design of this cabinet is awful, they waste space and the purpose of this cabinet to use all the corner space. Hampton bay are so cheap just to save money on material they make this cabinet really small and with a void space in the back.. if you can make your own or buy a different brand. I got stuck with this one because I need it to finish my project asap.
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      Response from Hampton Bay Customer CareMay 28, 2020
      We are very sorry to hear of your dissatisfaction with your new Lazy Susan cabinet. While the front of the cabinet lines up with cabinets on either side, it does not extend all the way to the back. The gap created is there to help accommodate corners where the walls do not come together at a perfect 90 degrees, and the slightly smaller size also helps navigate the cabinet through doorways prior to the install.
      Your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com if you ever have any other questions or warranty-related concerns, for as long as you own your cabinetry. We appreciate your feedback and thank you for choosing us for your project needs. HamptonBayRSI
        2 found this review helpful
        First, you cannot beat the price. I've tried to go a bit higher end cabinets, however, the materi...
        First, you cannot beat the price. I've tried to go a bit higher end cabinets, however, the material for "fairly" priced cabinets is pretty much the same as this ones, so I have not seen anything better out there, secondly, the quality is good enough to what you would expect for a normal everyday use. They are pretty sturdy and heavy. If you expect higher quality then you shouldn't be purchasing within this price range. I planned my remodels ahead so I haven't had any issues replacing or reordering or even returning extra cabinets. As long as you have the right measurements and may even want to purchase more "just in case" you can always finish your project on time. So far, none of the cabinets I ordered have been damaged. All those bad reviews because it came "damaged" has nothing to do with the cabinet itself and the material. I've remodeled 2 houses using these cabinets and I recommend them 100%. See the photos of the two kitchens I've remodeled. I'm currently working on the third one, all with same cabinets. I think they look great!
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        Response from Hampton Bay Customer CareApr 1, 2020
        You story is wonderful to hear, and we absolutely love that you shared it with us! Your pictures show spaces that are not only beautiful, but ones that families will make many memories in. We thank you for choosing Hampton Bay for your project needs, and we hope that you have a wonderful day! HamptonBayRSI
          • Recommended
          8 found this review helpful
          We started our remodel with the Java Shaker sink cabinet plus the 18" three drawer piece. We wer...
          We started our remodel with the Java Shaker sink cabinet plus the 18" three drawer piece. We were very impressed with the product. This was the left side of the kitchen. However, purchasing the base cabinets for the right side presented several problems. First being a second 18" three drawer cabinet. We actually purchased three of them before we were able to get one that was undamaged. We purchased the Lazy Susan, a 24" three drawer, a 15" and a 18" base cabinets. The quality of these cabinets is definitely inferior compared to our original purchase. Had we encountered this with the first purchase, honestly, we would not have continued with this model. Unfortunately, installing the sink cabinet first, plumbing, etc. locked us in the remodel. The kitchen is complete, looks beautiful, but only a few weeks in we can see problems with the finish.
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          • Verified Purchase
          2 found this review helpful
          We have ordered these cabinets several times for rental units. Each time the quality of the cabinets has gone down. Pieces of particle board have been torn off, we’ve had to turn cabinets upside down to hide defects. They’re too hard and take too long to return and replace so we’ve made do, but won’t be getting them again.
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          Response from Hampton Bay Customer CareMar 14, 2024
          We want to learn more about your experience, Nancy. We are so sorry you've experienced this damage, and we ask that you please connect with our Customer Care Team at (888) 578-4009. We want to do all we can to ensure you have all you need to create your cabinetry vision, and we hope to hear from you soon. HamptonBayRSI
          • Verified Purchase
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          • Verified Purchase
          The cabinet is assembled with staples. The entire side panels were stapled to the face plates on an angle, which created damaged particle board. Company needs to do quality control before shipping.
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          Response from Hampton Bay Customer CareFeb 14, 2024
          We sincerely apologize for the damage issues you have had. Please, if you have not already done so, be sure to reach out to our Customer Care Team to discuss your replacement options. We can be reached at (888) 578-4009. We appreciate you making Hampton Bay, and we wish you nothing but the absolute best moving forward. HamptonBayRSI
          • Verified Purchase
          it never arrived you lost the whole order for all 6 cabinets and we were told to cancel our order after trying to get this resolved for over a month
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          Response from Hampton Bay Customer CareFeb 1, 2024
          We are so sorry for the delivery issues you have faced with your new Hampton Bay cabinetry. We hope to help in correcting the issues you see, and we ask that you please reach out to our Customer Care Team so we can review your options. We are eager to assist, and we can be reached at (888) 578-4009. We hope to hear from you soon, and please take care. HamptonBayRSI
          • Verified Purchase
          Took up to much area with very little storage capacity. I took it back.
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          Response from Hampton Bay Customer CareJan 12, 2024
          We are so sorry you are dissatisfied with your Hampton Bay Lazy Susan cabinet. We suggest reaching out to a Team Member at your local Home Depot store to ensure you get exactly what you need for your project. We appreciate your feedback and wish you nothing but success moving forward. HamptonBayRSI
          • Verified Purchase
          Would have been better if it was full size even if the space in the back is not used at least it does not need support frame and can stand by itself.
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          Response from Hampton Bay Customer CareJan 4, 2024
          We want to learn more about your concerns. Please reach out to our Customer Care Team at (888) 578-4009 to review your order. We are here to discuss your Limited Lifetime Warranty options, and we wish you all the best. HamptonBayRSI
          • Verified Purchase
          Do Some Math First
          A very poorly-designed lazy susan. You commit 36 inches of wall space on each side to fit a 12-inch radius tray. Lay it out on graph paper. You commit 9 square feet of your kitchen to have a 2.36 square foot tray! You "waste" 74% of that kitchen area (6.6 square feet)! You'll get a lot more space w/a blind cabinet, even if you choose to not use some of it.
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          Response from Hampton Bay Customer CareDec 13, 2023
          We understand the frustration you experienced with your new Hampton Bay cabinetry order. To discuss your project further, please connect with our Customer Care Team at (888) 578-4009. Thank you for letting us know about this, and we hope you have a good day. HamptonBayRSI
            If you can afford better--then do better! These are horrible and came scratched and scuffed, and there are areas where the film is blistering and came nicked. I had to have all new doors shipped to me. This specific cabinet is horrible, since it doesnt go to the back wall, you will lose half the cabinet! The Lanham MD store, will mix up your order and their customer service is non existent. They don't bother to answer the phone either.
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            Response from Hampton Bay Customer CareDec 11, 2023
            Thank you so much for this feedback, Amanda. We are so sorry you encountered these issues with your Hampton Bay order. We want to see how to improve your experience, and we ask that you please reach out to our Customer Care Team at (888) 578-4009. We hope to work with you soon, and please take care. HamptonBayRSI
            • Verified Purchase
            The queen creek store has the worst customer service at the service desk. I tell everyone to avoid this store. Terrible!!!
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            Response from Hampton Bay Customer CareDec 8, 2023
            We are very sorry for the difficulty you had. Please know that our Hampton Bay Customer Care Team is here to discuss any remaining issues or concerns. You can reach out to us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback. HamptonBayRSI
            • Verified Purchase
            I specifically searched for Cambridge shaker and this was part of the options to order. It don’t match the other cabinets. Even the white is a noticeable difference. In addition, it was delivered to the store which required me to drive 2 hours to get it
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            Response from Hampton Bay Customer CareDec 12, 2023
            We appreciate your honest feedback on your Hampton Bay base cabinet, and we are sincerely sorry you experienced this. To discuss what you saw with the color difference, please connect with our Customer Care Team. We look forward to speaking with you, and we can be reached at (888) 578-4009. HamptonBayRSI
            • Verified Purchase
            Really liked the cabinets unfortunately of the 6 cabinets ordered 3 were damaged and I had to have them reorder.
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            Response from Hampton Bay Customer CareNov 3, 2023
            We are so very sorry for the issues you have had with your Hampton Bay cabinetry experience. We hope you now have everything needed to complete your project. We appreciate you making us a part of it, and we hope you enjoy your updated cabinet space for many years to come. HamptonBayRSI
            • Verified Purchase
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            • Verified Purchase
            Overall quality of this cabinet is good but the others I ordered were fair.
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            Response from Hampton Bay Customer CareSep 25, 2023
            We appreciate you sharing your feedback and are thrilled you made Hampton Bay the cabinetry choice for your project. Please have a great day and thank you so much for connecting with us. HamptonBayRSI
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              • Verified Purchase
              The overall quality was lacking. 4 of the 13 were damaged prior to packing and shipping. Home Depot did discount the price for the damaged cabinets though. I also ordered and received the crown moulding but there is not near enough overhang to install it, I'll figure out something else. I would recommend spending a little more money and getting something better than these if at all possible. They look fine and will work but overall, a little disappointing.
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              Response from Hampton Bay Customer CareSep 11, 2023
              We are so sorry you are dissatisfied with your new Hampton Bay cabinet. We want to know more about what you saw, and we ask that you please connect with our Customer Care Team. We hope to discuss your options soon, and we can be reached at (888) 578-4009. Thank you for bringing this to our attention, and please take care. HamptonBayRSI
              • Verified Purchase
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              • Verified Purchase
              The Crown Jewel
              Look, this entire line is cheap. No one is buying these cabinets with high expectations. That being said, this corner cabinet here is the crown jewel of the entire line. You need to install this cabinet ~7.5” from the wall. As in, its only support is the neighboring cabinets, which need to be fastened directly to this one. Good luck getting any sort of stability. The manufacturers will explain that they do this because walls aren’t actually perfect right angles, etc. Its compete nonsense.
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              Response from Hampton Bay Customer CareMay 25, 2023
              We sincerely apologize for any confusion or miscommunication with your new cabinetry. It is correct that this Lazy Susan cabinet is designed to be pulled away from a corner space, as not all corners are a true 90 degrees. It will also help with aligning the adjacent cabinetry and allow for optimal access to the interior of the cabinet. We hope this helps to clarify the concerns you may have, and we wish you nothing but the best. HamptonBayRSI
                1 found this review helpful
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                • Verified Purchase
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                • Verified Purchase
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                • Verified Purchase
                Poorest quality cabinets. I can’t even believe they would attempt...
                Poorest quality cabinets. I can’t even believe they would attempt to sell them. It’s not shipping damages either it’s people or machines not assembling them right. Nails not even through the wood. Had to return an entire set. Not worth the money or stress and Home Depot don’t care or have sympathy for their issues.
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                Response from Hampton Bay Customer CareMar 29, 2023
                We are very sorry you are disappointed with your new Hampton Bay cabinetry order. Please know that our Customer Care Team is here for you when you need it at (888) 578-4009 or homeproducts_cc@woodmark.com if you have any questions or warranty-related concerns. Again, we are sincerely sorry for the frustration this has caused in moving forward with your project. HamptonBayRSI
                • Verified Purchase
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                • Verified Purchase
                I love the product, but one of my doors is...
                I love the product, but one of my doors is peeling. I'm reaching out to the location where I purchased it to see if I can get a replacement door.
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                Response from Hampton Bay Customer CareFeb 23, 2023
                We are happy to hear you love your new Hampton Bay cabinetry. We are sorry to hear about the peeling you are experiencing, and our team would love to see how we can assist. Please reach out to our Customer Care Team at (888) 578-4009. We can't wait to speak with you soon! HamptonBayRSI
                • Verified Purchase
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                • Verified Purchase
                Showing 1-30 of 201 reviews

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