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Customer Reviews for GE 27 in. Double Electric Wall Oven with Convection (Upper Oven) Self-Cleaning in Stainless Steel

Internet #204225292

Model #JK5500SFSS

Store SKU #1000013136

  • Double oven gives you 4.3 cu. ft. capacity of cooking space
  • Big oven window allows you to monitor your food's progress
  • GE wall ovens are a guaranteed exact fit, making replacement easy

Customer Reviews

  • 4.5
    out of 1,146 reviews
  • 91% recommend this product
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Showing 1-30 of 1,146 reviews
New new update
Just got it installed today but so far so good, looks so much better than our in wall oven from the 70s
by
    • Recommended
    Great features
    So beautiful and 🍳 cooking with/in it is a breeze
    by
      Fine Oven
      This oven works fine. There are no real special features. I also don’t really think the convection changes much about the cooking process. The fan goes off and on a lot but things I’ve cook seem to be the same using convection or not.
      by
      Response from GE_AppliancesFeb 15, 2024
      We are ecstatic to hear that you are enjoy your new double wall oven. This is such a beautiful model with many great cooking features that we're happy to hear you're enjoying. Thank you for choosing GE Appliances for your home, and we hope you enjoy your ovens for many years to come. Happy cooking!
        Love tbe Smart Q app!
        Just got our new ovens installed! So excited to start my Christmas baking and Christmas meal! Love the touch screen panel and the Smart Q app for WiFi controls on my phone!
        by
          • Recommended
          Enjoy Features & Efficiency
          Product change fits perfectly with a unit that was replaced after 20 years of service as well as matching our decor. The unit is heating quicker than replaced unit saving time and energy.
          by
            Superb Double Wall Oven
            Superb beautiful double wall oven . Love the choice of self cleaning modes. Super easy to program for many cooking options. The extension rack is a great safety feature and makes baking a joy and soo much safer. The WiFi feature makes using this oven a pleasure. Sleek modern appearance .
            by
              • Recommended
              Double oven
              Love it, great look, it is easy to,, use, blue tooth is nice
              by
                • Recommended
                Good buy
                A nice looking oven with crisp touchpad, so I would generally recommend. A few nits: The door is about 1/8 inch off off being parallel with the cabinet (and hinges are in their slots correctly as far as I can tell). The temp entry is a bit wonky with the circular number entry. The supplied slide-out shelf seems pretty bulky for what's already a smaller oven volume so I'm leaving that in the bottom unit.
                by
                  Decent oven for the price.
                  Works right out of the box. The given cutout dimension min and max were very accurate so you will need to match. The touchpad is okay: entering temp is a bit awkward with their cyclical number entry. Can’t really decide if I like the slide-out rack and it takes up more space so put it in the bottom oven. Overall an attractive looking oven. However the doors don’t seem to be parallel with the cabinet; off by a bit even with the door hinges in correctly.
                  by
                    • Recommended
                    Easy to use and works great.
                    The oven looks great. Excellent value at this price. The controls are easy to use. It bakes evenly using the convection feature. The temperature probe can be connected in the upper or lower oven. Glide out rack is a nice feature. Preheating is a little slower than hoped for. Only disappointment is the cook time runs before the oven has reached the desired temperature so you have to add the preheat time to the cook time or cancel after reaching temperature setting and reset the temperature and cook time over again. Not a deal killer but should have been programmed that way.
                    by
                      • Recommended
                      Great price, looks great!
                      Our new oven hasn't gotten much use, but it seems to work well. It is very stylish and complements our kitchen appliances.
                      by
                        • Recommended
                        Sleek style
                        Very happy with the double oven. Sleek looking. Love the app that goes along with the oven.
                        by
                          • Recommended
                          Love the features, WiFi, control from my phone.
                          The oven is great! It heats up quickly and the cooking process is even and finishes accurately. I love the clean glass display screen look! I Roasted a prime rib in the confection upper at 350 and roasted potatoes and dinner rolls from scratch at 400 at the same time. the oven never missed a beat! everything came out as planned and on time. love the oven!!
                          by
                            • Recommended
                            Great futures
                            Very quiet and amazing futures. Looks incredible and convection feature can’t be beat!
                            by
                              • Recommended
                              Overall a great oven
                              Overall a great oven with every feature you can think of
                              by
                                • Recommended
                                Feature no preheat air fry in brochure not include
                                The no preheat air fryer feature listed for the model JKD5000 in the attached brochure is actually not included with this oven. So be aware if you buy it you’re not getting this feature.
                                by
                                Response from GE_AppliancesMar 6, 2023
                                Hi there- Thank you for taking the time to leave a review on this double-wall oven! Your feedback is very important to us! With that being said, we are truly apologize for any incorrect information provided. You are absolutely correct, this model does not have No Preheat Air Fry. It comes with Convection Bake, Convection Roast, Thermal Bake, and Thermal Broil (Lo/Hi). We appreciate you taking the time to reach out and let us know that the information in the brochure is incorrect. Thank you for your interest in GE Appliances! -Devin@GEA
                                  Wall oven
                                  Looks nice all features don’t work ……,,,,,……,,,,,,
                                  by
                                  Response from GE_AppliancesNov 4, 2022
                                  Thank you for connecting with us! We’re so glad to hear that you are enjoying the appearance this wall oven brings to your home! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue has caused you. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm Thank you for being the best part of GE Appliances; we look forward to hearing from you. Wishing you well – Matthew@GEA
                                    Functional and Elegant Design
                                    Awesome look. Good balance of classic and modern design. Easy to use even for the technology illiterate lackeys like me. Heats up fast and cooks evenly. Very satisfied. Had it for a month now no problems.
                                    by
                                      • Recommended
                                      Excellent Product
                                      This is an excellent product. GE did a great job in design interchangeability for a built-in unit. Their subcontractor did a fantastic job of installation. Both Customer Service and Technical Support were outstanding. Thank you!!!
                                      by
                                        • Recommended
                                        nice product
                                        Much better than expected. Display very intuitive. Seems like a quality build. It is replacing my 30yr old 26". Fit perfectly in same cabinet and gained 2 inches interior side to side space.
                                        by
                                          • Recommended
                                          Looks as great as it works
                                          When remodeling the kitchen we switched to the GE double wall oven. Love all of the features so far, it does take a little while to get to desired temperature if using a higher temp, but I made the switch from gas to electric so I think that is normal.
                                          by
                                            • Recommended
                                            I can really see my food cooking
                                            Our double oven is fantastic. With the oven lights on we can clearly see what is happening as we bake or roast pastries, bread, meats, and vegetables. No more over cooking or burning. The in-oven temperature probe also helps with cooking meats to the temperature ww desire.
                                            by
                                              • Recommended
                                              Love the style of the oven
                                              The oven so far has performed flawlessly! I wasn’t worried about reliability because my sister has a very similar one and she has had it for a number of years.
                                              by
                                                • Recommended
                                                nice product
                                                Nice oven, very happy and has Wi-Fi, I recommend it to the customer.
                                                by
                                                  • Recommended
                                                  Built in oven replacement
                                                  great product great value we replaced a 20 year old gas oven and love the roll out rack and the convection feature
                                                  by
                                                    • Recommended
                                                    Beautiful
                                                    Love this product! It’s beautiful with excellent features!
                                                    by
                                                      • Recommended
                                                      Beautiful appliance
                                                      This is an absolutely beautiful appliance for any kitchen…. Have had zero issues and it cooks food so much faster then my old oven … love it love it love it
                                                      by
                                                        • Recommended
                                                        Beautiful oven
                                                        I’ve only used it once, but love all the features. I’m still trying to get the hang of the wireless features. I’m so glad our old oven died!
                                                        by
                                                          • Recommended
                                                          This is Awesome
                                                          The oven was a perfect fit and easy to install and easy to operate.
                                                          by
                                                            • Recommended
                                                            Looks nice but doesn't work.
                                                            Randomly, the oven stops cooking and says "Close oven door Cooking paused" even though the oven door is closed all the way. Turning on/off the oven doesn't help, nor does opening/closing the oven door. This issue seems the oven unusable 80% of the time! So much for quality GE appliances...
                                                            by
                                                            Response from GE AppliancesAug 3, 2021
                                                            Hello, We're awfully sorry to hear that your oven suddenly stops cooking and displays that message. We definitely understand how much of a pain that is and would recommend taking advantage of your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We do hope this is helpful. Stay in touch! Mike@GEA
                                                              Showing 1-30 of 1,146 reviews