It’s a decent hose reel cart but all six rods; 2 axils and 4 reel rods, were missing as they escaped through a hole punched in the box during shipping. Customer Service quickly shipped replacement rods. Placement of the male hose fitting won’t allow a hose with an anti-kink feature to be attached.
by
Verified Purchase
Jul 31, 2016
Poor quality. Not all parts included in packaging! Took about one month to get all the parts required to assemble hose reel!
Rust is beginning to form after one month of use! Rust/corrosion is what did in my last hose reel after one year. Where's the quality control?
Your customer service personnel were very helpful!
Would like to know who is in charge of quality control.
Thanks for listening.
by
DIY
Verified Purchase
5 found this review helpful
May 22, 2014
Professional quality.
This hose cart replaced a new all plastic model that claimed to hold 250 feet of hose, but was clearly going to break with the weight of 250 feet of high temperature rated rubber hose and was very hard to roll over even hard surfaces. New cart was very study and the large pneumatic tires make to easy to push over uneven ground. No missing parts and all parts lined up for easy assembly. Pained steel frame, so I wouldn't advise long term outdoor storage exposed to rain. Toss a tarp over it in this case. No leaks.
by
Pro
Verified Purchase
Recommended
5 found this review helpful
May 23, 2023
Poor Design, Bad Materials
Concept was good, execution flawed. Hardware barely fit together and stripped with a hand-turned screwdriver, frame work was loose no matter how tight the bolts got, cotter pins hit the valve stems. Cheaply made, poorly designed.
by
Dec 31, 2019
Perfect!...
Perfect!
by
Verified Purchase
Aug 6, 2019
it works great ...
it works great
by
Verified Purchase
Jul 31, 2019
This product was easy to assemble. Held the length of hose I needed. Even had a little basket for...
This product was easy to assemble. Held the length of hose I needed. Even had a little basket for the sprayer. Wheels are rugged and great for wheeling on grass or dirt or snow.
by
Verified Purchase
Recommended
Jul 30, 2019
Well put together and a good value...
Well put together and a good value
by
Verified Purchase
Jul 30, 2019
Had one of these for years and finally had to replace it. Sure glad it was still available.
Had one of these for years and finally had to replace it. Sure glad it was still available.
by
Verified Purchase
Recommended
Jul 23, 2019
As expected...
As expected
by
Verified Purchase
Jul 10, 2019
Missing axels when we put it together...
Missing axels when we put it together
by
Verified Purchase
Jul 9, 2019
it leaks all at the connection joint...
it leaks all at the connection joint
by
Verified Purchase
Jul 4, 2019
Love it but a super pain to assemble - directions leaves room for lots of guess work. Handyman's ...
Love it but a super pain to assemble - directions leaves room for lots of guess work. Handyman's nightmare but I finally got it together.
by
Recommended
Jul 4, 2019
What I expected....
What I expected.
by
Verified Purchase
Jul 2, 2019
The reel itself was excellent. But the connector hose leaked...
The reel itself was excellent. But the connector hose leaked at the faucet. After changing washers, etc. I cut off that end of the hose and installed a replacement female connector.
by
Verified Purchase
Jun 25, 2019
this doesn't hold 250ft unless you are running maybe the 5/8" hose. Barely holds a 3/4" 100 ft h...
this doesn't hold 250ft unless you are running maybe the 5/8" hose. Barely holds a 3/4" 100 ft hose. Wasn't supper impressed wouldn't recommend it to someone else
by
Verified Purchase
Jun 19, 2019
For the price; it is excellent value! The short hose...
For the price; it is excellent value! The short hose failed at first use. Not needed, anyway. Friend likes it, too. Wife loves it. GS
by
Verified Purchase
Jun 19, 2019
Her skirt is a lot smaller than the previous one...
Her skirt is a lot smaller than the previous one we have. Definitely not the same quality just OK
by
Verified Purchase
Jun 18, 2019
A lot of assembly but fairly sturdy in the end....
A lot of assembly but fairly sturdy in the end. Have to steady it with a foot to reel in a long stretch of hose.
by
Verified Purchase
Jun 12, 2019
Once assembled not very sturdy ...
Once assembled not very sturdy
by
Verified Purchase
Jun 2, 2019
3 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 28, 2019
Overall not bad . Didn't like the way the push handle was secured. It was week ,should have dropp...
Overall not bad .
Didn't like the way the push handle was secured. It was week ,should have dropped into frame further .
Directions could use some clarity
Hose piece that came with the real was unfinished no clamp on end from factory
Therefore useless .
But I do like the mobility .
by
Verified Purchase
May 28, 2019
Had to wax the whole hose reel after the first...
Had to wax the whole hose reel after the first time it rained alot of rust showed up, not happy
by
Verified Purchase
May 21, 2019
Nice cart all steel no plastic ...
Nice cart all steel no plastic
by
Verified Purchase
Jul 17, 2018
I would recommend it with reservations. The coating on the metal was very good . If you have to p...
I would recommend it with reservations.
The coating on the metal was very good .
If you have to put your foot on it to keep it from turning over when reeling hose in.
1 have ha it little over a month .
it came close to meeting my expectations . The tubing the handle was made of was to small after it was swaged and did not fit the frame leaving the handle very loose at the joint making it sloppy.
by
Verified Purchase
Recommended
Jul 10, 2018
Makes moving the hose around much easier. It is not...
Makes moving the hose around much easier. It is not the strongest but it works very well.
by
Verified Purchase
Jul 3, 2018
very happy a good product ,with this product you buy once
very happy a good product ,with this product you buy once
by
Verified Purchase
Recommended
Jul 3, 2018
Did not receive the axles with the shipment. Had to...
Did not receive the axles with the shipment. Had to modify the connection as it was behind one of the wheel spokes and would not allow the hose to connect properly. Called customer service and still have not received the axles. It has been 4 weeks.