Easy to assemble. Looks nice and heats well. Only small thing is you can use the lights without h...
Easy to assemble. Looks nice and heats well. Only small thing is you can use the lights without heat but not heat without lights.
by
Verified Purchase
Recommended
Jan 30, 2021
We loved it until this morning when out of nowhere the glass exploded. Unit was plugged in but NOT turned on.
We used it every once in a while, but just the fireplace function, never used the heat. Had it mounted under a window 3 feet from the foot of our bed. Watching TV in bed this AM when out of nowhere BOOM, sounded like a cinderblock went threw our window. Glass everywhere and up to 7 feet from it. This was really scary how load it was. It was the outside curved piece broken in thousands of pieces, took 45 minutes to clean. The inner plastic piece was not damaged
by
Jan 10, 2017
The product was exactly what we expected. It arrived quickly and was easy to install. We insta...
The product was exactly what we expected. It arrived quickly and was easy to install. We installed in a motorhome, so it is a perfect fit for our small area.
by
Response from TrademarkGlobalMay 11, 2017
It truly is the quality and the vibrancy of these Northwest® fireplaces that make the difference. So glad you find this fireplace just as beautiful in your home as it is pictured on Home Depot.com!
Verified Purchase
Recommended
3 found this review helpful
Dec 21, 2022
Looks nice and arms our room. Curved glass helps it...
Looks nice and arms our room. Curved glass helps it look more appealing from the side. Would buy again
by
Response from Trademark GlobalDec 22, 2022
Thank you so much for the review. We are truly happy you are happy and satisfied with the quality of this fireplace. We look forward to your next purchase. Have a great day!
Verified Purchase
Jan 15, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 8, 2020
This was a birthday gift for my sister and she...
This was a birthday gift for my sister and she loves it!
by
Verified Purchase
Jul 14, 2020
Beautiful. Just what I need for my small space....
Beautiful. Just what I need for my small space.
by
Verified Purchase
Jan 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 10, 2019
Item is as advertised and I love its look and...
Item is as advertised and I love its look and the warmth it puts out. BUT it came with absolutely no instructions. If my SO wasn’t a great handy man, I would have been very upset.
by
Verified Purchase
Sep 15, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 8, 2019
We love our fireplace! Easy to wall mount...
We love our fireplace! Easy to wall mount and operate.
by
Verified Purchase
Jul 10, 2018
fierplace
its very bad delevery every day lier today tomorow i am not happy
by
Recommended
Mar 13, 2018
Warm and enjoyable. ...
Warm and enjoyable.
by
Response from TrademarkGlobalMar 15, 2018
Fantastic to hear that you are enjoying this cozy fireplace by Northwest®!
Verified Purchase
Feb 20, 2018
Works well and is easy to install. Good quality/price ratio...
Works well and is easy to install. Good quality/price ratio
by
Response from TrademarkGlobalMar 1, 2018
We are thrilled to hear that you are pleased with the quality and value of this Electric Fireplace by Northwest®!
Verified Purchase
Jan 30, 2018
No mounting hardware, no mounting instructions, and I could not...
No mounting hardware, no mounting instructions, and I could not get in touch with customer service.
by
Response from TrademarkGlobalJan 30, 2018
We are very sorry to hear that this item didn't meet your expectations! Please feel free to contact your local store for refund or return options.
Verified Purchase
Jan 30, 2018
The unit was very very noisy ...
The unit was very very noisy
by
Response from TrademarkGlobalJan 31, 2018
We are so sorry to hear that this item didn't meet your expectations! Please feel free to contact your local store for refund or return options.
Verified Purchase
Dec 27, 2017
4 Star Review
Rating provided by a verified purchaser
by
Response from TrademarkGlobalDec 28, 2017
Northwest® is known for providing high quality products at an unbeatable value, and we are so thrilled to hear from another happy customer who's had a great experience with this fireplace!
Verified Purchase
Dec 20, 2017
5 Star Review
Rating provided by a verified purchaser
by
Response from TrademarkGlobalDec 21, 2017
Fantastic to see another customer impressed with this fireplace! The superb quality and the incredible value for such a delightful and useful item by Northwest® are unmatched!
Verified Purchase
Dec 19, 2017
EXCELLENT....adds warmth to every room visually and temperature wise!...
EXCELLENT....adds warmth to every room visually and temperature wise!
by
Response from TrademarkGlobalDec 21, 2017
We are so thrilled to hear that this fireplace has been a warm and stylish addition to your home décor!
Verified Purchase
Nov 1, 2017
very pleased with this Item. Thank you....
very pleased with this Item. Thank you.
by
Response from TrademarkGlobalNov 2, 2017
So pleased to hear this Northwest® fireplace is able to add both functionality and an alluring decoration! Fantastic to see another customer impressed with these fireplaces!
Verified Purchase
Jun 11, 2017
This is a good product but has poor directions for how to install properly. The directions are i...
This is a good product but has poor directions for how to install properly. The directions are in metric measurements and are in a microscopic type set so small it is very hard to read to understand the instillation requirements. I recommend Home Depot to Contact this manufacturer for better instillation instructions for a safer installation.
by
Response from TrademarkGlobalJun 12, 2017
Sounds like you really are delighted with this Northwest® fireplace! Many Home Depot shoppers agree these fireplaces are the perfect addition to any room in the home, adding warmth and style! Though we are sorry to hear the instructions were not as clear as you would have hoped.
Verified Purchase
Recommended
1 found this review helpful
Apr 21, 2017
Very easy to install. Love it. Put in bathroom so...
Very easy to install. Love it. Put in bathroom so I can relax in tub and view fire. Love the remote to turn off and on heat as needed
by
Response from TrademarkGlobalApr 26, 2017
BEST SELLER! So thrilled that this fireplace is able to meet your needs, and provide a relaxing view and a comfortable experience. We're delighted to know that Northwest® is providing such reliable and dependable products to HomeDepot.com shoppers!
Verified Purchase
Apr 21, 2017
5 Star Review
Rating provided by a verified purchaser
by
Response from TrademarkGlobalApr 21, 2017
This electric fireplace by Northwest® is frequently highly reviewed, so happy to see you agree!
Verified Purchase
Mar 1, 2017
We love our fireplace. We hung it up in our...
We love our fireplace. We hung it up in our master bath and use it to heat the room before a shower, works great! And it looks nice, also.
by
Response from TrademarkGlobalMay 11, 2017
So excited to see you LOVE this Fireplace! Many customers rave about the unmatched quality of Home Depot and Northwest® fireplaces, and it's great to see that you agree!
Verified Purchase
1 found this review helpful
Feb 8, 2017
What you see is what you get. For my taste, the curved front panel gives the unit a more finished...
What you see is what you get. For my taste, the curved front panel gives the unit a more finished appearance. For some reason, my bedroom is the coldest room in the house, so the purpose of this unit was to supplement the house heating system. The bedroom is about 225 sq feet and has has a high slanted ceiling, so it takes awhile to notice the warming. Luckily I have a ceiling fan to gently drive down the warm air. Installation was pretty straightforward, ( instructions are as good as you can expect from a non-english speaking tech writer). They included drawings that helped to interpret the installation instructions, ( although I had to convert from Metric to Inches). Overall I'm pleased with the unit and would recommend it to friends. Delivery to my local store was fast and they texted me when it arrived. Only thing that kept it from getting 5 stars is the top should have louvers instead of mesh to direct the heat out into the room instead of straight up, heating the wall it's mounted on. The wall never heated to a point I was worried about.... just say'n.
by
Response from TrademarkGlobalMay 11, 2017
Many Home Depot shoppers agree these fireplaces are the perfect addition to any room in the home, adding warmth and style. The quality certainly is superb and the value unmatched for such a gorgeous and useful item by Northwest®!
Verified Purchase
Recommended
2 found this review helpful
Jan 13, 2017
This is perfect for our living room. Looks great...
This is perfect for our living room. Looks great and warms the room. One simple change We did was to drill two holes 16" on center on the mounting bracket so it was mounted solidly to the wall studs.
by
Response from TrademarkGlobalMay 11, 2017
Incredible to hear this Northwest® fireplace matched so perfectly, and adds so much style and class to your home décor! Many interior designers rave over these fireplaces, and it’s easy to see why!
Verified Purchase
Jan 10, 2017
It was a Christmas gift for my granddaughter so I only have the information second hand. It was ...
It was a Christmas gift for my granddaughter so I only have the information second hand. It was easy to install and she likes it very much..
by
Response from TrademarkGlobalMay 11, 2017
Fantastic to hear this Fireplace by Northwest® is able to provide such a beautiful atmosphere, with high quality warmth, and at such a fantastic value. Amazing!
Verified Purchase
Recommended
1 found this review helpful
Dec 27, 2016
The wall fireplace was very easy to install and works well. Everything went smoothly from start ...
The wall fireplace was very easy to install and works well. Everything went smoothly from start to finish.
by
Response from TrademarkGlobalMay 11, 2017
Delighted to know that Northwest® is providing such reliable and dependable products to HomeDepot.com shoppers. Fantastic to see another customer impressed with these fireplaces!
Verified Purchase
Recommended
Dec 13, 2016
beautiful, fits our wall perfectly, not to big
beautiful, fits our wall perfectly, not to big
by
Response from TrademarkGlobalMay 11, 2017
So thrilled that this fireplace is able to meet your needs, and provide a relaxing view and a comfortable experience. The quality certainly is superb and the value unmatched for such a gorgeous and useful item by Northwest®!
Verified Purchase
Recommended
Oct 25, 2016
Easy to install. Heat mainly rises from the top of the unit so mounting it as high as recommende...
Easy to install. Heat mainly rises from the top of the unit so mounting it as high as recommended channels heat more to the ceiling than directly radiating across the room. Appearance of a real fire more realistic at a distance rather than close up in a small room.
by
Response from TrademarkGlobalMay 11, 2017
So pleased to hear this Northwest® fireplace is able to add both cozy warmth and a beautiful scenery! The quality certainly is superb and the value unmatched for such a gorgeous and useful item!