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Customer Reviews for JELD-WEN 24 in. x 80 in. Princeton White Painted Smooth Molded Composite Closet Bi-fold Door

Internet #203664302

Model #THDJW160300002

Store SKU #1000358539

  • Bi-fold closet door includes hardware installation kit and knobs
  • A maximum of 1/4 inch can be trimmed from each side of door
  • Bi-fold closet door fits 24 in. W x 80 to 80-7/8 in. H opening

Customer Reviews

  • 3.6
    out of 13 reviews
  • 78% recommend this product
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Showing 1-13 of 13 reviews
When looking on-line for this product, it looked like it would be perfect but I was mistaken !
Product itself would have been perfect had it not been for the lack of quality control from the manufacturer ... Product came to use securely packaged for shipping but upon opening, we found the drip lines of glue had been painted over and had started to peel, revealing unpainted lines down the inside of both sets of doors ... One set of hardware was bent and covered in touch up paint which had been broken open and leaked all over every piece of hardware ...
by
Response from YourJELD-WENTeamApr 7, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
12 found this review helpful
The doors were a perfect replacement. Home Depot installers did an outstanding job replacing the...
The doors were a perfect replacement. Home Depot installers did an outstanding job replacing the old broken door.
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Response from YourJELD-WENTeamJan 5, 2022
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
No door knob directions and 1 of the drilled holes on the bottom was off center making it hard t...
No door knob directions and 1 of the drilled holes on the bottom was off center making it hard to install.
by
  • Verified Purchase
  • Recommended
I had to redrill the holes at the top of the doors, they were too small and crooked. After tappi...
I had to redrill the holes at the top of the doors, they were too small and crooked. After tapping in the hardware the spring feature did not work and the parts were ruined after install and removal. THANKFULLY my local HomeDepot had the exact hardware I needed. So after extra time and disruption, I was able to complete the door installation. Wasn't too happy at first about the extra time and expense. After paying so much for these doors, I would expect better Quality Control from the manufacturer.
by
  • Verified Purchase
  • Recommended
Very nice doors . easy easy install. Look great very happy. Wish the order to receiving was faste...
Very nice doors . easy easy install. Look great very happy. Wish the order to receiving was faster than 2 months .
by
Response from YourJELD-WENTeamMay 13, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
1 found this review helpful
Easy to instal and fit perfectly ...
Easy to instal and fit perfectly
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Response from YourJELD-WENTeamJan 16, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
So please with my purchase ...
So please with my purchase
by
Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
Gets the job done feels light and unsubstantial . Not for heavy duty use.
Gets the job done feels light and unsubstantial . Not for heavy duty use.
by
Response from YourJELD-WENTeamOct 8, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
1 found this review helpful
I have truly enjoyed the Princeton collection.. I have Princeton...
I have truly enjoyed the Princeton collection.. I have Princeton slab doors as well and I love the look
by
Response from YourJELD-WENTeamOct 30, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
The doors look great now that they are installed. Hardware package was complete. Adjusting the s...
The doors look great now that they are installed. Hardware package was complete. Adjusting the swing to get balance and vertical symmetry took a lot of time and was hard to achieve. Information was lacking as to how to so it simply.
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Response from YourJELD-WENTeamAug 15, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback Jeldwen
  • Verified Purchase
  • Recommended
1 found this review helpful
Took 2 months to receive and pick up at store....
Took 2 months to receive and pick up at store. Painted surface not worth the wait. The edges of door easily damaged with the slightest bump, not matter how careful you try to be. Probably just as good if you buy unpainted ones and use a good quality paint on them.
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Response from YourJELD-WENTeamMar 27, 2018
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
  • Verified Purchase
2 found this review helpful
I gave the store clerk the exact size of the opening it where it was to be installed. When I got ...
I gave the store clerk the exact size of the opening it where it was to be installed. When I got home I found the door DID NOT FIT. The clerk gave me the wrong info! I have no idea if the door wor ked well or not as I returned it. Be aware that the 30 x 80 inches are not the actual dimensions; they are somewhat smaller as I was told but NOT small enough to fit!
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Response from YourJELD-WENTeamApr 19, 2017
Thank you for your feedback. JELD-WEN is sorry to hear that your expectations were not met. We consider customer service to be a top priority, and we take your comments seriously. Thank you for bringing this to our attention, we are always looking for opportunities to improve and will forward this feedback to the appropriate representative. Jeldwen
  • Verified Purchase
  • Recommended
Pretty, but terrible paint job.
These doors look very pretty up, but the factory paint job had to be redone. I only bought the pre-painted ones because the unpainted were out of stock.The way they are packaged, the hinge on one door rubs against the other door causing damage to the paint. Also they are a bit difficult to open if you place the knobs where they would the most aesthetically pleasing. The quality of the doors is fine for a composite door, but I don't recommend the pre-painted ones. The price difference is significant and you probably will at least need to touch it up anyway.
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  • DIY
  • Verified Purchase
5 found this review helpful
Showing 1-13 of 13 reviews

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