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Customer Reviews for GE 2.4 GHz Wireless Mouse

Internet #205611786

Model #99917

  • Pinpoint precision on almost any surface
  • Ergonomical design and quiet scroll wheel
  • Space-saving design ideal for travel

Customer Reviews

  • 2.4
    out of 3 reviews
  • 33% recommend this product
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Showing 1-3 of 3 reviews
just brought a few weeks ago. today i tried to return ,could not find receipt. so i lost on that ...
just brought a few weeks ago. today i tried to return ,could not find receipt. so i lost on that purchase. the mouse would not stay stable when you point mine was not any good.woud not recommend.
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  • Verified Purchase
I use it everyday, it fits my hand comfortably. Reasonable price, will recommend to friends.
I use it everyday, it fits my hand comfortably. Reasonable price, will recommend to friends.
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  • Verified Purchase
  • Recommended
Works Differently on Win 8.1 vs 7
Boy this mouse works differently depending on your machine's operating system. My son originally had it on his Windows 8.1 gaming computer until he got a gaming mouse. Since I had a wired mouse, I moved it to my Windows 7 laptop. I constantly got double clicks when pressed once, impossible to move mail messages with accuracy, etc. I made sure there was no specialty driver or software that needed to be installed. I also made sure the Microsoft "generic" driver it was using was up to date. Frustrated I called Jasco to get technical support. Boy that was a wasted and added frustration. There solution was either to move it back to the old machine or upgrade the operating system for my laptop to Windows 8.1 so it would work the same. Upgrade for a mouse!!!!! I have never seen a mouse depend upon the operating system to work correctly. The tech support person provided no troubleshooting assistance on maybe tweaking the settings, or checking if the driver was up to date. No just call Microsoft or see if the mouse was still under warranty and get one I wanted. So if you have a Windows 8.1 machine, maybe try this mouse at your own risk. If you don't, then don't buy it.
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Response from Tech SupportJul 30, 2015
Txmama, the drivers will vary depending on the operating system. This mouse will use the drivers that are installed in the Windows or Mac operating system since the mouse doesn’t have its own drivers. As for making changes to the computer since we are not Microsoft certified we aren’t going to go in there and make changes even just to the mouse settings. I can assure you that another technician isn't going to tell you to upgrade the OS just to get a mouse to work. This issue has been resolved already. Jasco Products Tech Support (Manufacturer) GETechSupport
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    Showing 1-3 of 3 reviews