Customer Reviews for Whirlpool 19.2 cu. ft. Top Freezer Refrigerator in Monochromatic Stainless Steel

Have not used yet but at EVERY seam the white foam sealant is bursting out of every seam on the fridge! Looks terrible!

[This review was collected as part of a promotion.] I bought it at a big box store sight unseen. The quality of the fridge seems cheaper than the fridge I am replacing.

Never worked properly. The refrigerator compartment is too warm (room temp) and the freezer accumulates frost. After over a month of dealing with repair appointments, the only solution that anyone can offer me is they are ordering a new door which will take at least 2 months. I have requested to return or exchange it but everyone says "NO". In the meantime, If I don't purchase a new refrigerator, my tenants will be without a refrigerator for over 3 months.

Compressor went out at 18 months. Called whirlpool and they agreed to pay for the repair. After countless hours on the phone with whirlpool and Sloan Appliance Repair, 6 trips to my house, they replaced compressor, temp control panel and fixed a leak.They paid for it. 2 months later and it is doing the same exact thing it did before.It is running and making a whooshing noise constantly.Called whirlpool back and they said there was absolutely nothing they could do at this point.The whirlpool website says that their refrigerators have a 5 year warranty on all sealed system issues.When mentioned, the CSR said that THIS fridge does not qualify.There are no exceptions on the site saying which fridges do not qualify for the sealed system warranty. WHIRLPOOL DOES NOT STAND BEHIND THEIR PRODUCT OR WARRANTY.

I read all of the one star reviews that said the freezer wouldn't keep their food cold. I figured this had thousands of reviews and only a few 100 people were saying this so they must be unlucky. well, 2 weeks in and I've noticed freezer doesn't freeze. I Noticed my ice cream was melted even though it is set to coldest setting. I then put ice in the freezer to test it and the ice melted. Whirlpool said they will send a tech but I just want to send this piece of crap back

[This review was collected as part of a promotion.] Purchased 2 months ago Freezer light burnt out on day 3. Does not correspond to replacement instructions in book…different fixture. Fridge temperatures range overly broad, currently cools to 33 degrees minimum. Then warms to 46 degrees before compressor switches back on (too warm) using normal setting on thermostat . No thermostat knob for fine tuning…just four settings and this one is the best of the lot. The compressor whines a bit as it builds up to speed These are defects I won’t get into the design disagreements just now…there are many

The fridge is fine. Freezer has been nothing but disappointing. Constantly freezing up. The seal is terrible. Air and moisture is constantly coming in. Frozen food gets ruined. I’m trying to find the manual and see if I can turn the freezer off and use the top for dry storage, like a cupboard.

The doors in the refrigerator are rusting after only 9 months! I called and had a technician over to look at them. He was unable to clean it off with their special chemicals and whirlpool said they won’t repair or replace because it’s cosmetic. Wow! Buyer beware!!

[This review was collected as part of a promotion.] Dents in edge of door and crease in back. Leans to the left. Only the front has levelers so there is no side to side leveling. I needed to reverse hinges to the left side. Now the door swings open on it's own hitting the wall. Refrigerator light switch is on the right side so it is easy to bump now. No light in freezer. My older / smaller refrigerator had one. Shelf retainer bars are to small leaving a huge gap at the bottom that items fall through. Unable to submit photos to this review.

[This review was collected as part of a promotion.] I would never recommend this refrigerator at any price. To anyone, it's got multiple issues. It's got cheap handles which you have to put on the refrigerator self and broke within a year, as well as the shells are made out of either flimsy glass or plastic on the inside of their refrigerator and the freezer is absolutely useless, especially the door. The freezer door side retaining handles. Come out about 3 inches, with it wide open on the bottom of the shelves, so you can't put anything on the door without them. Falling through those retention handles onto the ground. So I've been unable to use the freezer door to store anything at all..

[This review was collected as part of a promotion.] 3 hours after starting the Frig, the Evaporator Fan Motor started to make a loud humming noise. 2 days after startup, the Freezer section started to build up frost. Call Whirlpool and they sent out a Company to check the problems, the technician fixed the frost build by adjusting the doors. He could fix the loud EFM and will order one to be replaced. If the humming noise is fixed, then i would recommend to a friend. Also, this refrigerator doesn't have a light in the freezer section, wouldn't that be a normal feature?

I have only had this refrigerator for a couple of months. I purchased 2 other stainless products at the same time, as well as owning a stainless trash can. I initially saw a couple small rust spots on the door, but assumed it would just wash out with normal cleaning. (I live alone, so not like it is getting ran into with bicycle handlebars or used as a track for Hotwheels). Well not only have the spots increased in size, but they have multiplied, and DO NOT BUFF OUT with a stainless steel cleaning product.A decent amount of $$ to spend on an appliance rhat can't even hold a finish. Sigh. And it is "past the 30 day warranty."

small, compact, but good for what we needed. it can be considered a tad louder than some fridges but i feel like that's pretty common with smaller fridges(less insulation). having it in a fridge box helps a little as well but you don't want it so boxed in with no gaps that the fridge can't breathe. remember to pull it out every few years and shop vac/remove dust

small, compact, but good for what we needed. it can be considered a tad louder than some fridges but i feel like that's pretty common with smaller fridges(less insulation). having it in a fridge box helps a little as well but you don't want it so boxed in with no gaps that the fridge can't breathe. remember to pull it out every few years and shop vac/remove dust

[This review was collected as part of a promotion.] The top shelf is a little too narrow to nest well in the groove, falls down if not kept in the center. Hard to remove residue on top gap of freezer door. Can’t make ice maker work. Other than these issues it works well and was a good value.

Freezer part stays cold however the fridge part is only slightly cool. Called Home Depot and was told since it was more than 48 hrs since delivery we have to have a tech come to look at it, I was told no one can come until July 25, 2 weeks later! I called Whirlpool and was told the same info. Days go by and the fridge gets warmer and I now have to throw away food, I notice the bottom of the unit is literally splitting apart. Still can't get a replacement until tech comes and looks in 2 weeks!

Recently, our refrigerator suddenly stopped working altogether, leaving us in a state of panic. The food inside turned bad, emitting a putrid odor that filled our kitchen. To our horror, we discovered that some of the food had become contaminated, posing a serious health risk to both my wife and me. The sheer negligence displayed by Whirlpool in creating a product that endangers the health of its users is simply unforgivable. This nightmarish experience has left a sour taste in my mouth, and I can confidently say that I will never purchase another Whirlpool appliance again. The poor quality, abysmal customer service, and utter disregard for our well-being have shattered any remaining faith I had in this brand. Whirlpool, once a reputable name in the industry, has now become synonymous with disappointment and regret. In conclusion, if you value your money, your time, and your health, I implore you to stay far away from Whirlpool appliances, particularly their refrigerators. Save yourself the anguish, frustration, and potential health risks that my wife and I have endured. Trust me when I say that there are countless other brands out there that offer superior products and customer service, ones that won't leave you with a toxic mess and an empty wallet.

The product is misrepresented in the images and description. The front doors of the refrigerator are stainless, but the sides are a gray plastic coating. This makes the product look cheap. Disappointed.

Whirlpool Refrigerator

Purchased this refrigerator in black 3 1/2 years ago. Always noisy operation from day one, clicks, whines, pops. Freezer stopped freezing water in ice trays. Called repair man ($100 service call). His comments: " Evaporator has a refrigerant leak all is running and evap is fully warm with ice ball on cap tube." (see photo) Cost to replace evaporator coils more than cost of new refrigerator. Therefore buying a new refrigerator asap. Like: the large size and the door shelves alignment. Otherwise: very disappointed with unbelievably short lifetime.

Very poor quality! Just horrible! Don’t buy this refrigerator!!! Save your money!!’

[This review was collected as part of a promotion.] This refrigerator is making a lot of noise and freezing my food and received the wrong door swung

Purchased in March '21.The past 6 mos it is not keeping a stable temp in the freezer. Even at highest setting the ice is melted and nothing actually freezes. When delivered the bolt on the freezer door hinge was missing the nut so the door has to be held level to shut it correctly. It's not holding the expected temperatures overall and unfortunately the warranty expired after 1 year. I can't afford another fridge & do not recommend. I'm bummed I spent the money on it. :(

This model burps and gurgles seriously all day and night. I have never had an issue with a refrigerator before this. Not the best storage configuration, either. If it didn't slightly work at all like it does, which isn't saying much, I would only give it one star

Fridge does its job, keep stuff cold and prolong life of perishable good but it is a poorly designed/low quality fridge. Why this is piece of crap? 1) Day 0 - After the night of delivery and install i go to open the fridge the sealing gasket starts to peel/fall off. Called & service guy comes out to glue to the gasket in place. 2) day 60+ into ownership - gasket falls off again, applied own glue to keep sealing gasket in place 3) day 367 - gasket falls off again, annoyed the crap out of me to call service again and warranty timed out. Also fridge started making metallic noise when compressor in the back is turned on.

[This review was collected as part of a promotion.] Replaced old fridge. Looks great cleans easily.good Door storage

I’ve had the fridge 3 weeks now and so far so good. I gave it a 3 rating because of no freezer light that I had in my 22 year old Maytag.

[This review was collected as part of a promotion.] The refrigerator arrived with three dents in the door. I'm waiting to find out the outcome. Otherwise except for strange noises, it works fine.

[This review was collected as part of a promotion.] The function is good; however, it looks like there is pladtic framing damage and the lining inside the fridge is ripped. Looks like damage straight from manufacturer.