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Customer Reviews for DEWALT 18 mm Metal Body Snap-Off Knife

Internet #202710464

Model #DWHT10038

Store SKU #391636

  • Well-built utility knife has ribbed grip for comfortable handling
  • Snap-off design makes the blade safe and convenient for use
  • Blade locks automatically in place, preventing accidental cuts

Customer Reviews

  • 4.4
    out of 116 reviews
  • 74% recommend this product
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Showing 1-30 of 116 reviews
sharp enough
It is of great quality, sharp, and has an ergonomic shape, and the lock works well. It would be great if they added silicone around it to keep it secure on glass or very smooth surfaces. Regardless, it maintains great quality and functions well.
by
    • Recommended
    Could Be A Great Knife
    This knife feels good in your hand and appears sturdy, with major downfalls. - After limited use the plastic release fell apart. Turns out, it's all plastic! - The pocket/belt clip doesn't lock in place and constantly falls off. Note fix photo.
    by
    Response from DewaltProductExpertOct 8, 2021
    Hello

    We appreciate your feedback. We would like to speak to you about the experience you had. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information.

    We look forward to hearing from you.

    Thank you
    Deeris
    Customer Support
      Fragile plastic mechanism
      I used this knife for one day cutting insulation, and went to replace the blade. I slid the blade and ratchet out the back of the handle, removed the old blade, installed the new blade, and slid the assembly back into the handle. When doing so, a tiny plastic piece falls out, and the thumb piece with the Dewalt logo falls off. I can't imagine how I could have inserted the blade differently to not break it off. The blade no longer locks in place, so it's effectively useless. I haven't been disappointed in a name-brand tool in a long time and pride myself in choosing quality tools, but this one is clearly a let-down.
      by
      Response from SBD_Product ExpertMar 2, 2021
      Hi –
      Thank you for leaving your feedback from your experience with this unit. I am sorry to hear that you’re having issues with your unit after such a short amount of time. I’d like the chance to speak with you about this problem and your warranty. If you are interested in speaking with me I can be reached by email at wecare@sbdinc.com. Please also reference case # 13040075. Hope to hear from you soon!
      Thanks
      Becca
      STANLEY BLACK AND DECKER Customer Care
        2 found this review helpful
        Options for snapable knives
        Just as described, it works
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        Heavy and no contour....
        Heavy and no contour.
        by
        Response from DewaltProductExpertDec 20, 2023
        Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DWHT10038. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements. Thanks, Mitzy DEWALT Social Media Team
        • Verified Purchase
        The knife is ok, the only thing is that the...
        The knife is ok, the only thing is that the screws holding the knife and the exterior shell together, come off too soon and the knife is not as effective as it used to be, it can be used but with a little trouble
        by
        Response from DewaltProductExpertSep 7, 2023
        Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #DWHT10038 ) and I'm sorry to hear about the bad performance of this product.

        This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 8048008 so we have all the information available for your review.

        Thanks
        FRANK
        DEWALT
        • Verified Purchase
        Bad Design
        As others have said, the metal clip that you use to actually clip this onto something like a pocket doesn't lock in place. Mine was in my toolbelt with the knife in a pouch with only the clip on the outside of the bag. It got snagged on something and is gone forever now.
        by
        Response from DewaltProductExpertDec 30, 2022
        Hi Valued Customer
        We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product.
        This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 6233348. We look forward to hearing from you.

        Thank you
        DEWALT
          Knife did a great job cutting a new mattress topper...
          Knife did a great job cutting a new mattress topper for our camper.
          by
          • Verified Purchase
          So far i have always used japan made utility knives....
          So far i have always used japan made utility knives. This DeWalt is as good as the Japanese brands. It is excellent and feels heavy not cheap. I recommend it to anyone looking for best quality utility knofe.
          by
          • Verified Purchase
          Easily accessible and efficient. Now please put me in a sweepstakes....
          Easily accessible and efficient. Now please put me in a sweepstakes. I really need help and I will give you feedback on everything
          by
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          This is a very good razor knife
          I really like this razor knife. It's one of the better knife I've used because the blades don't ram up in the knife. They are easy to change out. The only thing I don't like is the end where you change the blades out doesn't lock on somehow. What I mean is that when you put the blade back in the clip sometimes comes off. If it had a lock of some kind it would be the perfect knife in my view. But it's a good knife and I would recommend it.
          by
            • Recommended
            Mixed Review
            The knife itself is quite a bit more durable than others on the market BUT...the blade is a P-I-T-A to change out and the first time I tried it the blade breaker butt-end shot out of the handle and the spring dislodged as it takes a pretty forceful push.
            by
              • Recommended
              nice but part fall off
              I am now on my third one of these knives the first two regrettably I have sitting in a drawer because the end caps keep coming off and I've lost them I clip them inside my pocket I turn around end cap is gone can't find it. it would be nice if the belt clip was permanently attached and that the restraining end cap detent button or something you had to push in order to pull the end cap out. Further, I use this knife in manufacturing we use for trimming paper and vinyl off boards and we always have the knife all the way extended after a while the end wears a little bit and the blade no longer sticks out straight and becomes slightly wobbly
              by
                by
                  Plastic Release Button Broke
                  After very little use, the PLASTIC release button fell apart. It wasn't broken, it simply fell into two pieces.To my surprise, the inside of this assembly was also PLASTIC, including the important piece that rides on the zigzag notches and locks the blade in position. It's uncertain why Dewalt would design such a nice metal knife and then cheap out on the release button. Not to mention how you could be injured if the full blade would slide out of the handle during use. Second, the pocket/tool-pouch clip on the top is a nice feature, but it appears to be held in place with simple tension vs a strong catch that snaps securely in place. Consequently, if you don't put it away carefully, the pocket clip slides out and takes flight. I've had to search for this bugger more than once. With a couple fixes, this would be a sturdy work knife.
                  by
                    by
                      Skip the packaging stress and enjoy the products you purchase.
                      I would prefer the clicker push button to be metal as well. Its works well and is easy to use. Being thin makes it better than other designs. I shop and make weekly purchases. Many modern packages are sometimes difficult to open. Skip the paper and plastic cuts on your fingers.
                      by
                        • Recommended
                        This works very well...
                        This works very well
                        by
                        • Verified Purchase
                        1 found this review helpful
                        This is an excellent tool. Certainly more costly than...
                        This is an excellent tool. Certainly more costly than the plastic throw-away ones that are readily available. However, it is well built to last a lifetime, instead of one project or a few months.
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Great tool, I like the solid feel and that I...
                        Great tool, I like the solid feel and that I can use the full blade when cutting insulation and other soft items
                        by
                        • Verified Purchase
                        good quality in the product, nothing heavy...
                        good quality in the product, nothing heavy
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Best snap off knife I have found and I have...
                        Best snap off knife I have found and I have tried them all. Only one in my tool belt
                        by
                        • Verified Purchase
                        Showing 1-30 of 116 reviews

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