Customer Reviews for LG 18,000 BTU 230/208-Volt Window Air Conditioner with Cool, Heat and Remote
- Heats and cools spaces up to 1000 sq. ft.
- Air circulates uniformly via oscillating vent
- Installation kit included with everything needed to get started
Customer Reviews
Jul 21, 2021
I thought LG was a great product
I bought Less Than 3 years ago and the warranty it's bad
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Response from LGE Social MediaJul 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Regrettably, the unit had a 1 year warranty on parts and labor. You can contact Customer Support by private message via Facebook @LGUSSupport with #VOC or call at 800-243-0000 for possible repair options that would be at your expense. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Customer review from lg.comJan 2, 2018
Great TV with Fantastic Color
[This review was collected as part of a promotion.] We purchased this TV about a month ago and have been very pleased with it! Color is true to life and we are enjoying all the features!
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Customer review from lg.comJan 21, 2017
Very suitable for my needs
[This review was collected as part of a promotion.] With the heating and cooling capability, this unit was the perfect appliance to meet our needs for each season.
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Customer review from lg.comOct 3, 2016
Incredible product and quality
[This review was collected as part of a promotion.] I was so amazed in LG and what they stand behind. I have been so happy with my product that I know I will always be an LG consumer
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Customer review from lg.comJun 29, 2016
love the easy features
[This review was collected as part of a promotion.] we bought two this year and really enjoy them would highly recommend this product to family and friends
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Customer review from lg.comDec 30, 2015
Works fine
Like the unit, works great. Only thing that bothers me is the cover over the filter at times rattles and one has to keep readjusting so it wont make noise. A better latch work is needed.
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Customer review from lg.comNov 22, 2015
Just Right!
This is a great product that is easy to install. It works very well for my small lake cabin -- even on the hottest summer days. I enjoy having the remote in the same basket as the television remote so that I can control everything easily. I recommend this product!
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Customer review from lg.comAug 23, 2015
Quiet, works great, love the sweep air function
Nice unit, built well. Manual lacking in info, but easy to find online. Will try out the heat setting in a few months. Love the A/C and the two fan speeds.
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Customer review from lg.comAug 10, 2015
Good for the price.
Pros: fairly lightweight-helps w/installation, Easy to operate & read buttons-this was installed for an elder, seems extremely efficient so far (haven't used heater yet).
Cons: The cord was somewhat short. Filter cover can be opened easily but cover not removable-difficult where unit is currently installed.
All-N-All: Good quality for the price, fully installed in less than 1 hour, for the size this unit is 'ok' loud, would be nice if it was more quite, and love the oscillating feature.
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Customer review from lg.comJul 26, 2015
Quiet and Comfortable
In a 600sq. ft. room works great. I installed it through the wall and had to make some adjustments because the old one was a bit smaller. I initially had it set to 70, high fan, moved it to 72 high fan and by night time, 72 low fan. On low the noise isn't an issue. I haven't tried the heat for a long period of time because it's 96 out today but it seems to do the job. This replaced a Frigidaire 12,000 BTU A/C that has been in use for about three years and couldn't keep up anymore.
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Jul 11, 2015
Great Tool for The Price
This unit does a much better job than the one it replaced. It is a little louder than I expected from the reviews I read but not nearly as noisy as the old one which was not a LG. We can run it at about 77o and keep comfortable while we ran the old one on 73o and sometimes didn't stay cool.
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Customer review from lg.comJul 9, 2015
Great so far
Had the AC unit installed for several weeks. Love the way it works for the air conditioning and hope the heat works as well. Very easy to install by myself. Much easier than expected. Operates very quietly and cools well. Very pleased so far.
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Customer review from lg.comJun 9, 2015
Works Great
Easy to operate. Like the digital controls. A little heavy requires 2 people to install, but simple. Cools great. Like the washable filter.
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Jun 2, 2015
Good performance
Works great, but I want to correct the registration date. The actual purchase date was 06/01/2015, not 05/31/2015. I have the original receipt.
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Customer review from lg.com
