From the first time I cooked with this pot EVERY TIME I use it the food sticks and burns!!! It says it's non-stick but fir sure it's not!!! For the price I paid for this I'm horribly disappointed and would like it refunded!!!! It's disgusting how bad this pot is!!!
by
Response from Cookware SpecialistApr 19, 2024
Thank you for reaching out to us and we apologize to hear about your cookware. If you believe your cookware is defective, we would appreciate the opportunity to evaluate your cookware to determine what is taking place using our online warranty. You can submit a warranty claim at support.rachaelraykitchenware.com. We honor the lifetime warranty on products with manufacturing defects; if your cookware is found to be defective, your cookware will be replaced.
Customer review from RachaelRay
Apr 18, 2023
Wonderful pot
My go to pot for family get together, spaghetti, Cajun pasta with seafood, beans. The enamel makes clean up a breeze.
by
Recommended
Customer review from RachaelRay
Dec 10, 2022
Food sticks to bottom
I bought this at the beginning of the year only cooked less than 10 times with it and will literally have food stick to the bottom of the pot and burn
by
Customer review from RachaelRay
Mar 17, 2024
Disappointed
I bought this stockpot with the intention of cooking for holidays and other family get togethers. I was truly disappointed when spatulas arrived in a large box and the pan arrived with the same delivery in a bag. When I opened the bag the stockpot was chipped both inside and out.
by
Customer review from RachaelRay
Oct 1, 2023
Boiling Pot
I will never order from this company in the future
by
Verified Purchase
Customer review from RachaelRay
May 13, 2023
Looks great but burns food.
Although we liked this pot when we received it as a gift several years ago, it has become a disappointment. As a result, we would not recommend it. We cook about once a month for a group of international students. While preparing for those dinners, we often need to use this pot because of its size. However, we've found that it now burns food almost every single time we use it. Because we're cooking for a crowd, though, we've resorted to trying to mask the smell and taste with spices. We'd recommend looking for something else that doesn't result in burned food!
by
Response from CRJun 9, 2023
We appreciate your feedback and apologize for the disappointment you experienced. Your experience is uncommon, especially if you followed proper use and care. We will make sure to share your comments with the appropriate team.
Customer review from RachaelRay
Jun 3, 2013
Priced Right!
(So, after having to order 2 pots, to get a lid and pot combo that fits...) This stock pot is LARGE! I've used it multiple time for baking 2 chickens in the oven. I then transfer the pot to the stove to add vegetables, and return the baked chicken and cooked noodles to the finished stock. Has performed great in the oven and on the stove. Easy clean-up too! Love the non-Teflon surface.
by
Verified Purchase
Recommended
Jan 11, 2013
Lid doesn't fit...
I really want to love this pot, so I'm going to order a second pot. I'm hoping between two pots and two lids, I'll get a combination with the lid sitting neatly on the top of the pot. The pot I have right now doesn't seat the lid properly. Stay tuned!