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Customer Reviews for KitchenAid 12 in. Countertop Convection Oven in Contour Silver

Internet #202546017

Model #KCO223CU

Customer Reviews

  • 4.5
    out of 620 reviews
  • 92% recommend this product
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Showing 1-30 of 620 reviews
Not sure if I'd get another one! Melted wires worry me ?
Simple to use but unfortunately it has stopped working! Thought it was a fuse but wires melted inside !!!! It was a gift &I don't have a receipt for it ???
by
Response from maytagbrandNov 2, 2017
Hi Tony. We're sorry to hear about your oven and want you to be satisfied with your appliance. If you would like to be connected with our customer care team to discuss, please call 1-800-807-6777. Thank you.
  • Verified Purchase
Dials / Knobs hard to read
[This review was collected as part of a promotion.] We purchased the toaster oven less than a year ago and initially we had problems reading the 4 knobs and it has gotten progressively worse. When you look at the oven online or in the box the letters and numbers are easy to see and read...this is not the case on the actual oven. I called when we purchased the oven and the representative said that they did not see a problem and had never had anyone complain. Sad response. I guess I will have to buy replacement knobs or a new toaster of a different brand,
by
Response from Sep 27, 2017
Dear Barry, Thank you for providing feedback about your Countertop Oven. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
    Practice for à travel trailer
    [This review was collected as part of a promotion.] I bought this a month ago and am so happy that I did indispensable and is a beautiful pace. Excuse me for response for "BOTTOM LINE"the first form. My English language it is not very good.
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    • Verified Purchase
    • Recommended
    Ideal for travel trailer
    [This review was collected as part of a promotion.] I bought this a month ago and s happy that I did indispensable and is a beautiful pace.
    by
    • Verified Purchase
    My new favorite oven
    [This review was collected as part of a promotion.] Had about a month and a half. Like it. Been looking for some time. Perfect counter size. TY...
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    Response from Sep 27, 2017
    Thank you for contacting KitchenAid, Barb-Gidget. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
    • Verified Purchase
    • Recommended
    convection oven
    We like the unit even if it is 30% smaller than our older convection. We would have preferred it to be black instead of silver.
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    • Pro
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This product is perfect for my needs as a single person.
    [This review was collected as part of a promotion.] I am pleased with the ease of operation as well as the design and size of this toaster oven. I previously owned a much smaller toaster oven that worked well enough but didn't have the capacity I needed. This product is large enough to accomodate my needs without overpowering my kitchen counter. I live alone and rarely use my oven range anymore. I love the baking and broiing features and I find myself using every night to prepare dinner as well as for heating up left overs and toasting.
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    • Verified Purchase
    • Recommended
    Excellent alternative to large oven
    I did a lot of online researching before I selected this product as I didn't want a small toaster oven, but something larger. This is a very manageable sized oven and is roomy enough for a large meatloaf or two pans of cookies. The baking feature is the best feature, the toasting part is average. Cookies and other bakery come out fantastic with no burned bottoms and chewy not over cooked. This oven does get very hot on the outside, so needs to be placed where it is out of the way of everyday walkways or little hands. I love it and the price was terrific!
    by
    • Verified Purchase
    • Recommended
    26 found this review helpful
    Perfect oven for the counter
    (This review was collected as part of a promotion.) I purchased this toaster oven to hold me over until I could get my oven fixed. I had it for almost 4 months and it has worked wonderfully. It functions perfectly and heats up quickly. I have burnt my knuckles a few times, I'm still getting used to a smaller oven. I found that this is a wonderful option for cooking in the hot summer days, as it doesn't heat up the house.
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      • Recommended
      Fantastic
      (This review was collected as part of a promotion.) mother gave to me and i love it. The compact size fits perfectly in my butcher rack.
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        • Recommended
        Great countertop oven
        (This review was collected as part of a promotion.) I purchased this countertop oven so that I could heat food without turning on the larger oven. I discovered that it fits a full size pizza; it bakes fantastically; it reheats food very quickly. I am more than pleased with this unit.
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          • Recommended
          Can't get replacement element
          Loved it until one of the upper elements failed and I discovered replacements are not offered. I spent more money on Kitchen Aid because I thought it would last AND because when it fails (everything fails) I expected it'd be repairable. Such a standard part as a heating element not being available - extremely disappointing and indicative of poor environmental stewardship.
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          Response from CASOCIALCAREJul 17, 2019
          Hello SimonC! We sincerely apologize to hear that you have had this issue arise with your countertop oven. We would be glad to see any resolution options we may be able to assist with being that replacement parts are not available. Please send us an email to canadasocial@kitchenaid.com. Please include your best contact number, the serial number, and the reference ID 222033585. Thank you -Cody
            Heats up fast and cooks very well
            [This review was collected as part of a promotion.] I received this as a gift. I use it almost every day. I cook in it as well as reheat food. It does a terrific job on pizza
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              • Recommended
              Expected do much more from kitchenaid
              Never waste your time. Temperture not accurate will not bake anything I want to serve anyone
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              Response from KASANov 12, 2018
              Dear Nonny S. Thank you for your review. We are sorry to learn of the concern you expressed regarding your Convection Bake Countertop Oven. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212522500 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
                Great oven!!!
                [This review was collected as part of a promotion.] I brought this oven because my stove oven stop working. Having this little oven is just like having a full size oven only smaller. It work great and I love it.
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                  • Recommended
                  KitchenAid KCO223CU full size convection oven countertop
                  I had this oven for 7 years and it was amazing! I used it almost everyday. It cooked better than the oven on my range. I was very happy with it. Looking forward to getting another updated KitchenAid convection oven
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                    • Recommended
                    Broke after 10 months
                    I got this oven last October because my mom has one that has lasted years. Unfortunately mine broke this past July and I hadn't even had it for a year yet. Not only that, it short circuited our outlet and we had to pay to have an electrician fix our electric board on that wall. I am now not allowed to buy kitchenaid toaster ovens anymore because of this incident. :(
                    by
                      Disappointed
                      Enjoyed for about 2 years, then it just quit. No light, no heat, no nothing. Had taken good care of and had used average of two or three times a week. Then looked in owner's manual for help. Extent of help was "check fuse to outlet, unplug oven and plug back in." Wow. Read other reviews annotating same problem, and yet nothing from KitchenAide. I expected more from KitchenAide.
                      by
                        great appliance
                        Love the way it bakes just what I was looking for. Very Happy
                        by
                        • Verified Purchase
                        • Recommended
                        Love it.
                        WE have had this for years. We use it almost daily as an oven for heating or cooking. We moved into our new house which has two large ovens and a microwave but we use this in our pantry.
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                          • Recommended
                          So happy I have one
                          [This review was collected as part of a promotion.] I love the oven. It is very hot and humid in Louisiana in August and I haven't had to turn on my oven on my stove since I got it. I would recommend it to everyone. Oh yes, it heats up faster than my stove top oven. Love I, love it. Thank you KitchenAid for coming to my aide this is exactly what I have been looking for. I use it in my motor home also instead of propane.
                          by
                          • Verified Purchase
                          • Recommended
                          This is THE Toaster Oven!
                          [This review was collected as part of a promotion.] I opened up the box, put it all in place on my kitchen counter and immediately put it to use. It's a dream come true for me. It's large enough to bake a whole chicken, a cake, a pie, a casserole and more. Its not only efficient, but handsome on my counter top as well. I am looking forward to more efficient electricity use since I will no longer be using the standard conventional oven for my baking, roasting, or broiling needs. I'm a very happy frugal person, my energy footprint will be reduced, my clean-up process is going to be much easier, and it bakes evenly and beautifully. Color me : VERY HAPPY. Thank you KitchenAid.
                          by
                          • Verified Purchase
                          • Recommended
                          Not recommended
                          [This review was collected as part of a promotion.] The controls are hard to read and the markings are too small
                          by
                          Response from Sep 27, 2017
                          Dear Me, Thank you for providing feedback about your Countertop Oven. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
                          • Verified Purchase
                          Just not sure about this oven
                          [This review was collected as part of a promotion.] I bought this oven so I don't need to use my big oven for the two of us. The oven door is out of alignment on the right side. I returned my first one, thinking it was a defect. The second one came today...same thing. Customer service said it's that way for ventilation. The whole unit gets hot. I can't keep it on the counter with little ones in the house. Does anyone else have this problem??
                          by
                          Response from Sep 27, 2017
                          Dear Kathy, Thank you for providing feedback about your Countertop Oven. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
                            Good until it was not
                            [This review was collected as part of a promotion.] This thing worked like it should for 2 years. Now the toasting feature will not work which means it is now just and oven and not a toaster. I am quite surprised it stopped working after just 2 years seeing as how Kitchen Aid is supposed to be a more superior brand to most others.
                            by
                            Response from Sep 27, 2017
                            Dear KP, Thank you for providing feedback about your Countertop Oven. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
                              Convenient
                              [This review was collected as part of a promotion.] Love it. Haven't needed to use my stove oven since Use it both to bake and as a toaster.
                              by
                              • Verified Purchase
                              • Recommended
                              Good Size
                              [This review was collected as part of a promotion.] Like the size. Do not like the ticking but it does remind me when it shuts off. I have mine under a counter and have trouble reading the dials. The black on silver does not show up well. Wish it had an Off button. If toast is ready before the ticking stops, there is no way to turn it off.
                              by
                              Response from Sep 27, 2017
                              Dear Oscarssister, Thank you for providing feedback about your Countertop Oven. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
                              • Verified Purchase
                              • Recommended
                              Awesome features
                              [This review was collected as part of a promotion.] I've had it over a week now and wished i would've got it alot sooner
                              by
                              • Verified Purchase
                              • Recommended
                              Everything you think you want ...IT IS
                              [This review was collected as part of a promotion.] Bought this about a month ago-time to retire the old toaster oven and remodeling the old kitchen. Nice size and it does exactly what it says
                              by
                              • Verified Purchase
                              • Recommended
                              Great toaster oven
                              [This review was collected as part of a promotion.] This toaster oven works great for daily use such as breakfast waffles but is also big enough to help prepare big meals. I have owned for a few months and I am very happy with it.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 620 reviews