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Customer Reviews for Thermo-Tex 12 ft. x 24 ft. 3-Year Rectangular Blue In-Ground Solar Pool Cover

Internet #203609240

Model #2831224

  • Pool Size: 12 ft. x 24 ft. Rectangle
  • Raise pool temperature by up to 15°F
  • 3 year Limited Warranty

Customer Reviews

  • 4
    out of 284 reviews
  • 77% recommend this product
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Showing 1-30 of 284 reviews
For the price this cover is excellent. It comes with a 3 year warranty which is a huge plus. It's...
For the price this cover is excellent. It comes with a 3 year warranty which is a huge plus. It's light weight and produces the same heat as the heavier more expensive ones that the pool stores sell. It came early and was well packaged. Thank You HD.
by
  • Verified Purchase
  • Recommended
Couldn't beat the price. I live in Las Vegas and no matter the quality or brand of solar cover yo...
Couldn't beat the price. I live in Las Vegas and no matter the quality or brand of solar cover you use here, the Vegas heat will eat it up and you will be lucky to use a second season. With this in mind I go with the cheapest one because this cover still heat my pool up 10 degrees or more in 3 days. This cover still lasts an entire summer season and even extends it a few months. I highly recommend this pool cover. It's a great product for a great price and I couldn't be happier.
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  • Verified Purchase
  • Recommended
2 found this review helpful
It's an okay product for the price we've ordered more expensive ones and they've only lasted a ye...
It's an okay product for the price we've ordered more expensive ones and they've only lasted a year or maybe two so if we get a year or two out of these it would be great for the price. And it would be half the cost
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  • Verified Purchase
  • Recommended
3 found this review helpful
Cons: Does not have tabs to hold this on the reel. Must roll it out on the pool with two peopl...
Cons: Does not have tabs to hold this on the reel. Must roll it out on the pool with two people. Doesn't make a big difference in the water. Pros: Your water has some protection. Cracks if you do not cover it up in the winter. My recommendation is to use the liquid solar chemical.
by
    The Disintegrating Solar Pool Cover.
    Could the ratings be any smaller? POLYAIR owns this product, in Canada. You MUST talk to this company for any problems with your purchase. It was purchased for about $82, and installed in May 2014. The cover lasted until Aug 2015. This is the first time a cover I have purchased, only lasted 1 year. This is out of 5 covers. My pool chem.s are on, all the time. Contacted the Polyair company in Aug, sent in sample in Sep. 2015, they responded Nov 2015. Here is their math: $ 74.99 DIVIDED BY 36 TOTAL MONTHS OF WARRANTY = $2.0830555 prorated monthly value Your claim was submitted to Polyair on 09/21/15. Starting from your purchase date, you have used 16 months on your warranty. $2.0830555 x 16 months used (at the time your claim was submitted) = $33.32888... > $33.33 replacement 36 total months warranty - 17 months (currently) used = 19 months left on warranty --- My math: May14-Aug15 = 16 months 36-16=20 20 months left * $2.0830555 = $41.66 ----- shipped to me ----- They said about $55 for freight, they have no control over this. To get a new cover: 55 + 33.33 = 88.33 Freight + for new cover Oh yeah sign me up! I decided to run away and not look at any of their products for a very long time. Polyair is now blacklisted.
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      8 found this review helpful
      Smart decision and saving $$$$$
      Delivered on time and was the best investment for 2014. maintains a temperture of approx 88-89 degrees and saving me tons $$$ on my heat pump operating costs. I custom cut solar cover to fit my pool shape and it was a breeze. Smartest thing Ive done this year.
      by
      • DIY
      • Verified Purchase
      • Recommended
      6 found this review helpful
      It was easy to cut with a pair of ordinary large scissors. I marked the outline of the pool water line with a marker first.
      The product is light in weight and came in a big cardboard box. The color, light blue is very complimentary to the surroundings. The cover becomes quite heavy after rain or if some of the pool water sits on the top. I am not sure how to remove the cover quickly, to allow daily pool dipping. I actually use the pool less now, because of this. The water temperature is definitely warmer, hovering between 80-82 degrees. The outside temperature goes down to about 65 degrees at night. I noticed how remarkably CLEAN the pool water is now, and the chemicals do retain their strength longer. Customer Service was fabulous. Anyone I called and asked, ran to the receiving dept. to see if the cover had arrived. Then, I received phone calls the minute the package was discovered.
      by
      • Pro
      • Verified Purchase
      3 found this review helpful
      not good, worm out in 1 year, POLYAIR provider not answer claims or request clarification
      I bought it thru Home Depot but you can make the claim thru them after 3 months, you need to go with POLYAIR but not answer the claims , msgs , emails, phone calls etc, product quality is BAD , Customer Service is bad , NOT RECOMMENDED.
      by
        Do NOT Buy this product
        We purchased this product in August of 2019 and it started to shed blue pieces of plastic at the end of June 2020. It did not even last one year. Despite the 3 year advertised warranty on the website, Home Depot does not stand behind this product and refused to offer any sort of compensation.
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          Works great. My pool in san diego is 20ftby 40ft...
          Works great. My pool in san diego is 20ftby 40ft and this warms it up good. It warms up the top 1ft above 93degs, then i run the pool machine to mix the water and whole pool at 85+. My water doesn’t evaporate, and the pool does not lose heat at night. Seems like a good quality material
          by
          • Verified Purchase
          Doesn’t work. Super thin. Gets blown away by the slightest...
          Doesn’t work. Super thin. Gets blown away by the slightest breeze.
          by
          • Verified Purchase
          Great solar cover this is our second one. We are able to use our pool usually late February throu...
          Great solar cover this is our second one. We are able to use our pool usually late February through December.It really helps to heat the pool as well as keep the heat in and keep the pool clean.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Haven’t had it long enough to know how long it...
          Haven’t had it long enough to know how long it will last. But it heats the pool well.
          by
          • Verified Purchase
          I can not see any difference in quality over what...
          I can not see any difference in quality over what you find in the pool supply stores and the cost through Home Depot is much less!As for the covers function I have a 34k gallon diving pool which is heating up much faster with the cover on and retaining the heat well on colder days and overnight.
          by
          • Verified Purchase
          It is way to light and easily blows of with...
          It is way to light and easily blows of with mild winds.
          by
          • Verified Purchase
          Does what it says. Had it for about a week,...
          Does what it says. Had it for about a week, and it has done a great job of keeping debris out of the pool, and warming up the pool somewhat. Easy to install, and good quality materials. Time will tell on the longevity of the product, but so far so good.
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          It’s a bubble pool cover not much to it. ...
          It’s a bubble pool cover not much to it. Arrived quickly and looks like good quality.
          by
          • Verified Purchase
          Works decent for my pool. Retains heat and pool has...
          Works decent for my pool. Retains heat and pool has stayed more warm then outside temp most of the time. Hasn’t dropped below 87 degrees since I’ve pool the cover on. Will be buying one every season.
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          What o expected it to be ...
          What o expected it to be
          by
          • Verified Purchase
          Worked out well....
          Worked out well.
          by
          • Verified Purchase
          Cover was super thin and I returned it.
          Cover was super thin and I returned it.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Poor quality and ita not retaining heat in the water,...
          Poor quality and ita not retaining heat in the water, to bad I cant return in and get my money back since it has to be cut to the shape of the pool/spa.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Cut this tarp to fit the shape of our pool......
          Cut this tarp to fit the shape of our pool... and .... DONE! Turned the heat on and We’re ready to swim! WooHoo!
          by
          • Verified Purchase
          Light weight...easy for one person to remove....It was cheap enough...
          Light weight...easy for one person to remove....It was cheap enough to replace if it dosent last a year here in the Arizona desert !
          by
          • Verified Purchase
          It is everything that they advertised.
          It is everything that they advertised.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 284 reviews