Installed this myself recently. If you're even slightly mechanically inclined, it's an easy install. It's our first waste disposer, so I have nothing to compare it to. However, it's very quiet and powerful. So far it's handled all I've thrown into it - fruit (including whole plums with the pits, meat, rice, pasta, bananas, celery. I'm sure it will handle bones fine as well.
I like the fact that's it's a batch feed vs a continuous feed. This is the only batch feed I found that was 1 HP. I'm not 100% sure, but I think Insinkerator makes these for KitchenAid, and this unit appears to have all the high end components that the Insinkerator Excel has, but it's batch feed vs Insinkerator continuous feed.
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Recommended
Customer review from kitchenaid.com
Jul 11, 2016
So easy to use
Great appliance for waste disposal needs. User friendly and most efficient.
by
Verified Purchase
Recommended
Customer review from kitchenaid.com
Mar 4, 2016
Garbage & Water Won't Drain
WARNING: Kitchen Aid recently changed the design of this disposer. Online documentation shows 6-11/16" from bottom of sink to centerline of water discharge but the new design is 9-1/4". The new disposers have 3" long black plastic extension between the disposer and mounting ring. If your plumbing drain is not low enough (like mine) some of the garbage and water will sit inside the disposer and not drain. Even worse, Kitchen Aid support does not yet have any info about this. Can't use kitchen sink or dishwasher now! This could be the same issue across the entire product line. See attached picture showing the 3" extension
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Response from Oct 1, 2017
Hello Gene, thank you for contacting KitchenAid regarding your food disposer concern. We are happy to look into your concerns but we will need your model and serial number, your address, your Review ID: 79328306 , and date of purchase emailed to NAR_CustomerSolutions@KitchenAid.com . Thank you, Jordan The KitchenAid Review Team
Customer review from kitchenaid.com
Dec 13, 2023
Not worth the extra money
I was so pleased with the first one I had for 13 years it made sense to purchase the same one. I confirmed motor was the same HP. Another reason I wanted this unit. The set up for install is slightly different which is’t an issue. What is an issue is that it does a terrible job breaking down anything put into it. It takes double the time and water. I wish I had spend 1/4 of the price as I would have gotten the same result. As I replace other appliances I will now reconsider the Kitchen Aid line.
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Response from KitchenAidTeamDec 18, 2023
Hello Kimmer, We are so sorry for the issues you have experienced with your KitchenAid Food Waste Disposer. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued customer and we would like to help you. Please call us at 1-800-807-6777 (M-T 8AM-6PM, W-F 9AM-6PM EST) with the model and serial number of your appliance so we can assist you. Sincerely, Whirlpool Customer Care Team
Verified Purchase
Customer review from homedepot.ca
Jul 12, 2023
KITCHEN AID BATCH FEED FOOD WASTE
(This review was collected as part of a promotion.) Bought this KITCHEN AID 1 Horsepower batch feed food waste. It works perfectly, it's quieter than my old one and I'm very happy to get one a couple of days after I ordered it!
Cannot do without my food waste disposal!
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Recommended
Customer review from kitchenaid.com
Mar 28, 2023
Warranty Service and Replacement
(This review was collected as part of a promotion.) Best service everrrrr!
No issue as to honouring the warranty.
Came on time, kind, courteous, knowledgeable and neat.
Checked all the boxes and even added some.
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Recommended
Customer review from kitchenaid.com
Feb 9, 2023
Great addition
[This review was collected as part of a promotion.] With cities reducing the limits of garbage that we can put out at the curb, this disposal really helps meet the city's limits. It will be great in the summer time. It was fairly easy to install myself. It took about three hours. Not bad.
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Recommended
Customer review from kitchenaid.com
Feb 1, 2023
Terrible
[This review was collected as part of a promotion.] Didn't work and there is no repair support, you will need to replace it. Would never buy from kitchen aid again for this type of appliance
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Response from Customer CareFeb 7, 2023
Thank you for sharing your experience with us, mmcknz. We apologize for the concerns that you are experiencing with your Disposal and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
Customer review from kitchenaid.com
Jan 20, 2023
Great disposal KitchenAid Product
[This review was collected as part of a promotion.] We purchased this as a replacement to and older model. My new KitchenAid disposal installed a month ago and couldn't be happier with its performance!
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Recommended
Customer review from kitchenaid.com
Dec 21, 2022
Good Buy
(This review was collected as part of a promotion.) Very good quality, easy installation, very quiet, works & drains well
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Recommended
Customer review from kitchenaid.com
Dec 16, 2022
Great product!
[This review was collected as part of a promotion.] Easy to install. Very quiet. Instructions were easy to follow. If it runs as long as our previous KitchenAid disposal, I will be very pleased.
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Recommended
Customer review from kitchenaid.com
Nov 3, 2020
Meets all our expectations.
(This review was collected as part of a promotion.) Purchased this product about 2 weeks ago. It functions efficiency meeting whatever demand we subject it to.no complaintsn
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Recommended
Customer review from kitchenaid.com
Jul 29, 2020
The best of many
Throughout my life (69 years), I have had at least 8 different disposers. I put this BRUTE in my last home and never had any problems with it! It quickly ground up and disposed of any waste we put down it. My current home came with a Maytag disposer and, although good, it doesn't compare to my K-A. When it dies , you know what is going in next!
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Recommended
Customer review from kitchenaid.com
Jun 2, 2020
Quiet!
(This review was collected as part of a promotion.) Replaced a 25 year old Kitchen Aid model. It does need to be run weekly, as the dishwasher waste contains enough "chunks" to clog the disposal, causing it to drain slowly. It took a it of work to make this unit fit, as the exhaust pipe is slightly different than the old one. Once connected, it works well.
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Recommended
Customer review from kitchenaid.com
May 15, 2020
Great Replacement for old KitchenAid garburator
(This review was collected as part of a promotion.) My old KitchenAid garburator microswitch finally broke after 14 years. The new one fits in exactly the same way as the dimensions are still the same. So changing the old garburator was very easy. I did not have to take out the old bracket for the sink drain garburator.This one has magnetic contacts and is very quiet as well as powerful. I spent a day looking into replacement garburators, but I always came back to KitchenAid which has always been reliable.
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Recommended
Customer review from kitchenaid.com
Nov 26, 2019
Garagetor
It’s good product, smooth, clean, power, easy to install..
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Verified Purchase
Recommended
Customer review from homedepot.ca
Nov 14, 2019
Bullet Proof!
[This review was collected as part of a promotion.] Replaced a 22 year old KitchenAid 1 hp disposal, with the latest model. Easy install with lower noise level, expecting the same quality product.
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Recommended
Customer review from kitchenaid.com
Nov 14, 2019
Bullet Proof!
[This review was collected as part of a promotion.] Replaced a 22 year old KitchenAid 1 hp disposal, with the latest model. Easy install with lower noise level, expecting the same quality product.
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Recommended
Customer review from kitchenaid.com
May 25, 2019
Powerful and efficient
(This review was collected as part of a promotion.) We have a little trouble getting the sink plug/cap just right sometimes. But we love it. Great unit!
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Recommended
Customer review from kitchenaid.com
May 2, 2019
Quiet!!!
[This review was collected as part of a promotion.] This replaces a 22 year old Kitchen Aid disposal. This one is more powerful, quieter, smaller and a real joy to use!!
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Recommended
Customer review from kitchenaid.com
Oct 18, 2018
KITCHEN AID
I HAD THE SAME PRODUCT INSTALL 30 YEARS AGO AND I WANT TO HAVE THE SAME GOOD QUALITY PRODUCT AT MY HOUSE WHICH WOULD LAST FOR ME AGAIN FOR MANY YEARS TO COME.
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Verified Purchase
Recommended
Customer review from homedepot.ca
Sep 9, 2018
Soooo quiet!
Mostly easy to install, extremely quiet when running. chews up eveything very quickly
The only thing i'm not sure about and have to contact customer service is that it didn't come with a rubber part that fits over the opening, so that utensils or anything unwanted doesn't fall into the large hole.
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Verified Purchase
Recommended
Customer review from homedepot.ca
Jul 23, 2018
Very Quiet
I bought this to replace an old Maytag that lasted a solid 15 years. This KitchenAid model is not as powerful as I thought it would be, and its not as good at breaking down dense or thick skinned material like lemon/lime/orange peels etc. as the old Maytag, but overall I'm happy with its performance so far.
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Verified Purchase
Recommended
Customer review from homedepot.ca
May 31, 2018
Works great
[This review was collected as part of a promotion.] I recenty purchased this to replace my twenty year old kitchen aid disposal. This chops everthing and it runs so quite. Looking forward to the same service life.
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Recommended
Customer review from kitchenaid.com
Nov 5, 2017
I bought this to replace almost the same exact one...
I bought this to replace almost the same exact one I had for 20 years. The new one doesn't seem as powerful -- takes longer to grind food and makes weird noises in the process.
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Verified Purchase
May 22, 2017
My new Batch Feed Waste Disposer
I replaced a Kitchen Aid Batch Feed Food Disposer with this unit after 13 years of use. The reson why I choose Kitch Aid was my satisfaction with with my old unit. I have the new unit for nearly a month. Therefore, it is too early to coment on the performance.
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Verified Purchase
Recommended
Customer review from kitchenaid.com
Dec 11, 2016
Great product
One you have a food disposal it's hard to live without! Very happy with my new kitchen aid unit.
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Verified Purchase
Recommended
Customer review from kitchenaid.com
Nov 18, 2016
Improved switch design
This unit replaced two similar KitchenAid waste disposals both failed with the same problem. The new units were both installed under KitchenAid warranty. The previous units used a magnetic switch but the new unit has a more positive (mechanical, I believe?) switch. It's too early to see if it is more durable, but keeping fingers crossed.
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Response from Oct 1, 2017
Dear Tom A :
Thank you for contacting KitchenAid regarding your appliance concern.
We are happy to look into your concerns but we will need your model and
serial number, your address, your user ID, your Review ID Number 89660323,
and date of purchase emailed to NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM.
Verified Purchase
Customer review from kitchenaid.com
Jun 17, 2016
Quietly efficient
This food disposal unit is so much quieter than our old one. At first I would have to look and see if it was really done.
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Verified Purchase
Recommended
Customer review from kitchenaid.com
May 28, 2016
Best Ever!
This is the 5th or 6th waste disposal unit we have had, 10th home. First, we have had units of differing power we knew from experience one wants a 1 horse unit. Having said that, the Kitchenaid unit is by far the best we have ever had. I love the magnetic switch/stopper and the grinding power is superb!