I have purchased this product in the pass. Was made of a better rigid material., So naturally ordered again. This is now a cheap cost cutting product. Material arrived rolled up full, and of kinks. Thought perhaps packers were careless, but realized upon working with it, expect kinks and possible leaks just by handling it. Poor product, expected better.
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Response from OrbitIrrigationSep 3, 2023
Hey Dale, I'm sorry to hear about the condition that this tubing arrived in. Our Orbit support team is happy to help when your products do not arrive in the condition you expected. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Customer review from homedepot.ca
Aug 21, 2023
too bad the size was not as stated
it was disappointing that I ordered ½ inch hose that was actually smaller than ½ inch so was very difficult to use.
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Response from OrbitIrrigationAug 23, 2023
Hey Judy, I'm sorry to hear that this tubing was not what you had expected. Our Orbit support team is happy to help find a solution that works for you. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Customer review from homedepot.ca
Apr 27, 2023
Stiff, and kinks too easily. I’ve gone back to using...
Stiff, and kinks too easily. I’ve gone back to using a different, slightly more expensive brand.
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Response from OrbitIrrigationApr 27, 2023
Hey there, I'm sorry to hear about your experience with this tubing. Our Orbit support team is happy to recommend something more suited to your needs. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
May 19, 2022
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Verified Purchase
Apr 23, 2020
Good distribution line. A light weight and soft material...
Good distribution line. A light weight and soft material though.
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Verified Purchase
Sep 19, 2017
Product worked great.
Product worked great.
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Verified Purchase
Recommended
May 23, 2017
I purchased the Orbit hose because that is what the prior homeowner had used. I am not sure that ...
I purchased the Orbit hose because that is what the prior homeowner had used. I am not sure that this tubing is any better than the other brands that are on the market.
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Verified Purchase
Recommended
1 found this review helpful
Aug 10, 2016
Works great!
We have used other brands in our gardens and this product has better flexibility and easier connections. The other brand developed pin holes in the second year. So far so good with Orbit. We are happy with the performance.
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DIY
Verified Purchase
Recommended
1 found this review helpful
Jun 28, 2016
Drip Tubing
I did a test area with orbit and I really liked their system. I was buying irrigation equipment for my whole yard and HD was out of the Orbit 500ft tubing so I went with another brand. That was a mistake. I could not punch out holes for fittings. I returned that and got the orbit. It works great. It is easy to punch with the orbit punch tool. It holds the barb fittings snug and fits into the compression fitting without leaking.
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DIY
Verified Purchase
Recommended
1 found this review helpful
May 24, 2016
only 85' on the roll
I bought 2 rolls. Each had only 85', not 100 as advertized.
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Response from OrbitIrrigationJun 2, 2016
DickF, thank you for the feedback. This is not an issue we've experienced before, so thank you for bringing this to our attention. Please contact our Support team at 1-800-488-6156 and let us know about what happened. We'd be happy to send you replacement pipe, and will look into the matter further on our end. Thanks!