Product Reviews For Whirlpool 25.4 cu. ft. Side by Side Refrigerator in White

Overall Rating
3.2/5
  • New fridge
  • July 23, 2014
  • Verified Purchase & Recommended Product
  • The fridge was brought in by the movers and set up quickly, and started getting cold quickly as well. The only thing that I dont exactly like about it is that when the water comes out of the door, its not cool and you almost need to add ice for a cold refreshing drink . Other than that I am very satisfied so far.
  • By: Megan
  • Can't beat this for an $850 July Fourth sale--thanks!
  • July 22, 2014
  • Verified Purchase & Recommended Product
  • Can't beat this for an $850 July Fourth sale--thanks!
  • By: Nina11
  • Probably wouldn't repeat this purchase
  • July 15, 2014
  • Verified Purchase
  • The delivery guys were great! They had to really work hard to get this unit to fit through a doorway ino out house.It only comes with 3 shelves (space for four) and the shelf spacing is so awkward that I ended up needing to purchase the extra shelf (for almost $100!). The ergonomics of the interior of both compartments are strange.Ice maker is very loud, especially when filling with water.Lighting is good but shelf spacing makes it hard to really see what's migrated to the back of the fridge.Thought I was saving money over the LG model, but after purchasing the extra shelf, it was a wash, Should have gone with the LG I think.
  • By: Ambivalent
  • Worst Purchase in 50 Years
  • July 01, 2014
  • Please permit me to comment on my recent purchase of the Whirlpool Refrigerator, Model WRS325FDAM. Before I do please note we bought the very same style Whirlpool Side By Side 17 years ago. Although we were completely satisfied with the 17 year old model, my wife and I felt it was becoming aged and might break down. This prompted us to try and buy the same or similar modern model. I could not have been more pleased with the 17 year old unit. It had sufficient shelving, storage bins in the frig that moved freely and smoothly, wire storage bins in the freezer that slid out, an ice maker that sufficient quantities of large cubes of ice, and dispensed them in the container, not on the floor and cold water from the water dispenser.Now to the new model. When we received it we kept the 17 year model until the new one reached recommended cooling point, ~ 24 hours. During this time I had an opportunity to take a closer at the quality, construction and behavior of the new one. I immediately noticed that there weren’t as many shelves in the door and also in the main part of the new frig, a cheapening cost cut by Whirlpool. In addition, the meat/veg storage bins were very hard to pull out and close, no wax on the rails, a 23 cents cost savings to the makers of Whirlpool.Now the freezer. Instead of having wire pullout baskets like the old unit, the new one only has wire shelves, another cheap switch by the maker of Whirlpool. Also, in the freezer there is about a 12” gap from the top shelf to the top of the freezer. Another storage bin could have included but wasn’t, probably as a cheap cost cut. Additionally, a storage bin in the top of the freezer door was no longer installed in the new unit like my old one, another Whirlpool cheap cut.Now the ice maker. As I mentioned above, the Whirlpool ice maker in our 17 year old refrigerator performed flawlessly. It gave us generous sized cubes and dispensed into the receiving glass or cup without spraying ice all over the floor. The ice maker in the new refrigerator produces much smaller cubes. The dispenser sprays ice shards and cubes all over the floor. We had two different service technician come and examine this. A Whirlpool rep was called on this problem. The Whirlpool rep admitted they knew about the shard spraying problem. The rep stated that was because Whirlpool had designed a smaller ice cube tray. He noted the edges of the cube would break off when it was being carried forward thru the screw assembly and down the chute. So, Whirlpool knowingly makes and sells an inferior designed ice unit even after they acknowledge they know of the problem. This is totally unacceptable. Now 6 months later the ice maker has failed completely.The water dispenser. When water from the new unit is dispensed it comes out luke warm. Upon closer examination I discovered my 17 year old Whirlpool had a water reservoir. This always gave us a full glass of cold water. Upon examining the new Whirlpool, I discovered the water storage consists of just a few turns of the supply tubing, another cheap design cost cut by the makers of Whirlpool. On the new water dispenser, once the container is removed the water supply valve continues to drip. This causes the small water collection bin to constantly over flow constantly. The water then runs down and streaks the front of the stainless steel door also leaving a water puddle on the floor. The Whirlpool Rep identified this as air getting into the water supply lines due to defective water line connections, another Whirlpool quality design problem that got past their quality control.My wife and I have had probably 5 refrigerators since beginning. We are now in our early 70’s. The reason I mention this is we have seen the quality of not only this unit but other items we have purchased recently become severely degraded. This is truly the poorest quality of any refrigerator we have ever owned. It is a disgrace that this has become an acceptable level of quality output.I would NEVER RECOMMEND this unit to anyone needing a quality refrigerator.
  • By: Electra
  • Love the looks, but really LOUD ANF NOISY.
  • June 26, 2014
  • Recommended Product
  • I REALLY WANT TO LIKE THIS PRODUCT, BUT THE NOISE LEVEL CAN WAKE UP THE DEAD. IT IS EXTREMELY LOUD AND NOISY. THE NOISE JUST STARTED ABOUT A MONTH AGO. I'M CALLING THE SERVICE TECH TO SEE IF HE CAN DO SOMETHING ABOUT THE NOISE. OTHER THAN THAT, WHICH IS ENOUGH, IT'S A GOOD LOOKING REFRIG, IT CHILL EVERYTHING AND THE FREEZER WORKS, BUT THE NOISE IS UNBEARABLE FOR A PRODUCT ON SALE WITH PRICE TAG OF $1217.00. INCLUDING WARRANTY AND TAXES.
  • By: ROXX
  • Great stainless steal frig
  • June 24, 2014
  • Verified Purchase & Recommended Product
  • This frig has a great stainless steal look. Pros: the shelves are adjustable, ice/water dispenser on the outside, light on dispenser for night time, wheels underneath to move easily, & Home Depot employees install with delivery. Cons: lower frig drawers are not smooth opening & closing, ice/water dispenser is not designed well (you have to put your hand around cup and have fingers push the lever), design of freezer interior takes away space on top shelf, & cubic size of frig would not be enough for a family of 4+.
  • By: Danny
  • Freezer design is not the best.
  • June 04, 2014
  • Verified Purchase
  • The icemaker takes up sooo much space, it really limits capacity for food. Go back to the older design.
  • By: Duffer
  • good value tight freezer
  • May 29, 2014
  • Verified Purchase & Recommended Product
  • I ordered online so I did not actually see it. I was a little disappointed the freezer was so narrow but its not so bad.
  • By: nolamike
  • I got this refrigerator on sale and it's worth the money.
  • May 27, 2014
  • Verified Purchase & Recommended Product
  • It's a good refrigerator. The humidity crisper drawer sticks you have to pull it kinda hard for it to slide out. The ice maker is good keeps up with the household but makes knocking noises so it might freak you out at night. I turn it off at night. I'm not dissatisfied with the product I was just expecting more from whirlpool...
  • By: jen85
  • Ice Maker Design Flawed - Dissatisfied
  • May 14, 2014
  • This fridge was purchased for my home right before I moved in three months ago, and it has been a nightmare. The ice maker, which is a key feature of this modern fridge, shoots ice wildly onto my floor, even with cups held completely up to the dispenser.Additionally, the ice maker loves to shoot crushed ice pieces onto my hand and floor, even though I have never used that setting.Lastly, the ice dispenser frequently clogs, and if I do not notice and manually unclog it by sticking my hand up the dispenser, then once the ice stuck in the dispenser has sufficiently melted, it falls onto my hardwood floors, slowly damaging them and the stain on them. This also causes anxiety as we think someone is in our house when the ice pounds onto my hardwood floors.The worst part is, as it is "under warranty", I was able to set-up a service call, but once out to my house, the repairman told me there was nothing they could do, because Whirlpool does not acknowledge this as a problem. Thus, this fridge just exists with this severe design flaw, which is why I cannot rate it more than one star.I am a new homeowner, and will not purchase another Whirlpool product.
  • By: Unhappy013