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  • Very feature laden product available at a great price
  • December 24, 2013
  • Verified Purchase & Recommended Product
  • We were replacing an inoperative gas fire log set with a Vent-Free style and found this Savannah Oak set on the Home Depot website. This particular unit provided a direct more details...
  • By: RayK
  • Very bad tech support to help with problems!
  • December 11, 2013
  • I found that their tech support was very poor. For two days I tried to get answers to problems I was having with this product. However, even though I was told by two diff more details...
  • By: DKMc
  • This product heats the family room well.
  • January 14, 2014
  • Verified Purchase & Recommended Product
  • The unit is a bit lightweight and I had to use some spacers under the legs so the unit would not move. I had to remove the unit after I had installed it in order to corre more details...
  • By: KBurke
  • Wondeful Gas Log set
  • February 05, 2011
  • Verified Purchase & Recommended Product
  • I researched for days and compared prices and specs everywhere. I am very amazed by the great value of this set. It looks beautiful and works perfectly too . The remote i more details...
  • By: OLH1
  • One Reason Why The Remote Mode May Not Work
  • December 18, 2010
  • Verified Purchase & Recommended Product
  • The burner assembly was shipped to me three days ago. One log was broken, but HD customer service said a replacement would be shipped. I placed the pieces of the broken l more details...
  • By: chgchug129
  • We would order again
  • October 31, 2012
  • Verified Purchase & Recommended Product
  • We ordered the logs and when it came, two logs were broken and the remote didn't work, so we called and 2 logs were sent but they were the wrong logs and no w more details...
  • By: imalady
  • Works Great
  • October 11, 2014
  • Verified Purchase & Recommended Product
  • The price was low.It works great.The total cost of purchasing and having it installed was less than $500 works easily from couch and is much safer (also saves the EYEBROW more details...
  • By: paljoey
  • Realistic
  • February 05, 2008
  • Verified Purchase & Recommended Product
  • We own a 1700 sqft split level home and these logs heat our basement and 1st floor nicely. The remote has made turning the flame on and off extremely simple. It was easy more details...
  • By: SKSB
  • realistic
  • January 24, 2010
  • Verified Purchase & Recommended Product
  • Overall, a good product. It looks nice, throws enough heat to warm the family room, kichen, and keeping room. I'm having some trouble right now with the flame going out a more details...
  • By: Sammydawg
  • February 20, 2011
  • Verified Purchase & Recommended Product
  • The first units gas regulator did not work. I called their customer service and they sent another unit out within one week. On the second unit a switch was broken and the more details...
  • By: jameslee3