We have a great room with 18' ceilings and six recessed floods. Ladders aren't really an option, so this is pretty much our "go-to" tool for changing bulbs. It does work, but I'm amazed there isn't a higher quality product with better design. We've just purchased our second of these items, because of poor construction, and even new, out of the box, we have to make modifications to start with.THE POLE: The pole is a good length, and relatively sturdy and stable. But it consists of three sections, two of which depend on twisting it to release / tighten it. Since the pole itself is used for twisting, this often results in the pole untightening when loosening a tight-fitting bulb. I've had to actually use duct tape to tighten the pole at the expansion joints, just so it wouldn't loosen before I could remove the bulb.ATTACHMENTS: The primary attachment that attaches to the bulb consists of eight flexible metal strips of metal that are held together at their ends by a spring. The metal strips wrap over the metal spring, and end less than about 1/2 inch below it. The ends of these strips easily get caught on the inside edge of the cowl of a floodlight, and then you are completely out of luck .... not only do you not have the lightbulb, you have this tool hanging from your ceiling notched into a floodlight cowl without any method of retrieving it.Also, the suction cup is pretty useless. A more advanced cup should be easily available.ATTACHMENT FITTINGS: The fittings used to fix the attachments to the pole are made out of a cheap, soft, waxy plastic. Simple thumbscrews placed through this plastic are used to "secure" it. The plastic is of such poor quality that it can crack simply by overtwisting the thumbscrews, or by trying to overtighten the attachment, both of which are natural tendencies since twisting the pole frequently results in the attachments, rather than the bulb, unscrewing.SUGGESTIONS TO MANUFACTURER: (1) The pole itself, and its attachments, should not be fitted using a screw attachment, because it's meant for twisting, which generally tends to result in a loosening of the pole or its attachments, rather than the bulb. Use a simple notch and groove assembly, instead. (2) Remove the ends of the metal strips on the outside of the primary attachment, either by welding, or, preferably, just continue the end of the strip all the way back down to the attachment fitting. (3) Invest in a better suction cup. (4) Use a harder plastic or aluminum for fittings, and don't use thumbscrews; use some type of ratcheting system to secure fittings.Overall, it's not a bad product, but the construction is so bad that it might cost you more to fix the problems it might cause (e.g., if it gets caught in the light cowling of a 18' tall flood) than it cost to purchase the product. There's no popularly available product other than this one out there, though, so we just have to make due for now.