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Questions and Answers for Wright Products Universal Knob Door Latch for Screen and Storm Doors, White

Internet #202065832

Model #V670WH

Store SKU #395242

Universal Knob Door Latch for Screen and Storm Doors, White
(125)Questions & Answers (12)
  • Designed for out-swinging screen doors 3/4 in. to 1-1/8 in. thick
  • Install on screen doors with 1-3/4 in. and 3 in. hole spacing
  • Designed to upgrade or replace worn or damaged door knob latch
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Questions & Answers

12Questions
caret
Q:Installed new knob today but the lock wont slide up or down. Any suggestions would be appreciated. Thanks?
by|Aug 1, 2023
1 Answer
Answer This Question

A:  Hi Patti, Thank you for your purchase of our Wright Products Universal Knob Latch. We are sorry to hear you are unable to slide the lock up to lock and down to unlock. Was your lever installed in a horizontal position? If installed vertically the tab the lock slides will not move into a locked position. If further assistance is needed please contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help.

by|Aug 8, 2023
    caret
    Q:I can't figure out how to install the strike plate. There are no directions for this.
    by|Jul 8, 2023
    1 Answer
    Answer This Question

    A:  Thank you for your purchase of our Wright Products Universal Tulip Knob Latch. To install the strike plate close door and place the strike on the door frame so the inside latch bolt is engaged at least 1/4". If further assistance is needed please contact our Hampton Care Team at www.hampton.care or call 800-562-5625 we would be happy to walk you through installation.

    by|Jul 10, 2023
      caret
      Q:Description says "Door Latch ideal for out-swinging doors 3/4 to 2 in. thick" but packaging appears to say door thickness 3/4 to a-1/8". Which is accurate? Our door is not quite 1-1/2" thick.
      by|May 18, 2023
      1 Answer
      Answer This Question

      A:  Thank you for your interest in our Wright Products Universal Tulip Knob Latch. I works on doors 3/4" to 1-1/8" thick.

      by|May 23, 2023
        caret
        Q:What is the distance between the top and bottom screw holes?
        by|Jan 19, 2023
        1 Answer
        Answer This Question

        A:  Thank you for your interest in our Wright Products Universal Tulip Knob. The largest hole spacing this will replace is 3". Will also adjust to work on 1-3/4" hole spacing.

        by|Jan 19, 2023
          caret
          Q:Can this work on a bedroom hollow wood door?
          by|Oct 17, 2022
          1 Answer
          Answer This Question

          A:  Will only work on out-swinging wood or metal doors 3/4 in. to 1-1/8 in. thick.

          by|Oct 18, 2022
            caret
            Q:Good evening does the lack on the bottom lock if so how can I get it to unlock
            by|Feb 8, 2022
            1 Answer
            Answer This Question

            A:  Locks and unlocks from inside only.

            by|Feb 9, 2022
              caret
              Q:Is there a spring inside to return it to the closed position or is it loose and stays where you turned it too
              by|Oct 11, 2021
              2 Answers
              Answer This Question

              A:  Thank you for your question. There should be a spring that would return the knob back to its normal position. If it does not return back please contact us at 800-562-5625 so that we can better assist you.

              by|Oct 12, 2021

                A:  It works

                by|Mar 22, 2022
                caret
                Q:Where do the springs go?
                by|Jan 19, 2021
                2 Answers
                Answer This Question

                A:  If you see springs, you have taken it apart more than intended. Everything is ready to go into place once the holes have been drilled. Only thing that needs 'assembly' is to put the rod into the knob then use the screws to connect the front to the back (knob to the latch).

                by|Nov 29, 2022

                A:  No springs used during installation.

                by|Jan 19, 2021
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