Q:The base that is included with this door has two flanges that stand up, are they for mounting to the studs or drywall? I would like a detailed drawing of the base to insure I'm measuring correctly. My installation will be tile and grout on waterproof 1/2"
by|Jan 9, 2024
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A: Hi Deck,
Thank you for your inquiry about the base included with our VG6012BNCL36WR. We recognize the importance of having comprehensive information for your installation.
For detailed specifications on the shower base, please refer to our guidelines document, accessible through this link: https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf
You can find the dimensions on the bottom of page 8, MODEL VG06019XXX3648, with installation instructions starting on page 10 of the document.
If you have any further questions or need additional assistance, please don't hesitate to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST.
Regards,
VIGO Product Support
by|Jan 11, 2024
Q:I can?t find the Vigo shower base. Can anyone share which brand shower base they used that is compatible with this shower? Thanks
by|Jun 13, 2023
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A: Hi Jess,
Our Pacifica frameless shower enclosure can be ordered with a shower base. The model number is VG6012BNCL36WL with a left corner drain hole and VG6012BNCL36WR with a right corner drain hole. Please see the link to our website for more information on the shower enclosure and base.
https://www.vigoindustries.com/catalogsearch/result/?q=VG6012CHCL36
Regards,
VIGO Product Support
by|Jun 13, 2023
Q:Can the door swing inward ?
by|Apr 23, 2023
1 Answer
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A: Hi Bam!
We're sorry but our shower enclosures DO NOT swing/open inwards. Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST.
Regards,
Vigo Product Support
by|Apr 24, 2023
Q:If the side panel is 45" and the door is 32 7/8 " Can my finish curb be 46" x 34" ? I'm looking to have about 1" reveal showing of curb .
Or how much does the panel and door grow after hardware and or strips are installed ?
thank you
by|Jan 18, 2023
1 Answer
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A: Hi Juan,
Below is a link to the shower base guidelines and specifications. You will see the dimensions of our shower base for this model on the bottom left on page 8, MODEL VG06019XXX3648.
https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf
Please follow the inner dimensions of the specifications so the shower enclosure fits but you can make the outer dimensions larger.
Warm Regards,
Vigo Product Support
by|Jan 18, 2023
Q:Do the Vigo glass shower enclosures have treated glass to prevent soap scum buildup?
by|Jan 7, 2023
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A: Hi Gryff,
The glass of our shower doors and enclosures is just clear tempered glass. It is not treated to prevent buildup. We recommend using mild detergent for regular cleaning and 50/50 warm water and vinegar solution for water and other buildup.
Regards,
Vigo Product Support
by|Jan 9, 2023
Q:Can the 36x48 model be set directly on a tiled curb in lieu of using the base?
by|Nov 13, 2022
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A: Hi Reggie!
Our Pacifica frameless shower enclosure can be purchased with or without the base and can be installed with or without a base. It can be installed directly on the floor, tile or curb.
Below is a link to the installation instructions and please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com.
https://www.vigoindustries.com/media/pdf/VG06012.pdf
Warm Regards,
Jess, Vigo Product Support
by|Nov 14, 2022
Q:Is this product totally framless?? It is listed as framless but customer review photos clearly have a chrome strip at juncture of the door
by|Aug 24, 2022
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A: Hi Door! Our Pacifica frameless shower enclosure has bottom rails that keeps water from leaking out of the shower area. Here is a link to the installation instructions and specification sheet to provide you a better view of all the parts. https://www.vigoindustries.com/media/pdf/VG06012.pdf Please scroll down to page 2 & 3. - Jess, Vigo Product Support
by|Aug 25, 2022
Q:can you install directly to the floor title? Also does it need to be a perfect 90 degree angle where the door meets the 48 inch panel? Thank you!!
by|Jul 26, 2022
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A: Hello Shelly,
We apologize for our delay in responding. Yes, the Pacifica can be installed directly onto a tiled floor. A 90 degree angle is required where the door meets the panel.
We hope that we have answered your questions, but please feel to reach out to us if you have any others.
Best regards,
Product Support