Q:What Overflow/Drain Kit is needed for this tub? There are multiple options that look the same and have no discernable difference other than the name. Silo, Delta, Alpha, Bravo, Silo, ETC.
by|May 29, 2020
1 Answer
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A: Hello and thank you for your question. Please contact our company directly for further information regarding your inquiry. 877-360-4454 or info@universaltubs.com
by|Feb 26, 2021
Q:Is this tub hard to get in and out of at 23 inches tall and does it have to be set in mortar if it has the pvc legs?
by|May 22, 2020
1 Answer
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A: Hello and thank you for your question. Please contact our company directly for further information regarding your inquiry. 877-360-4454 or info@universaltubs.com
by|Feb 26, 2021
Q:Can you purchase the front access panel and if so form where?
by|Apr 14, 2020
1 Answer
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A: Hello and thank you for your question. Please contact our company directly for further information regarding your inquiry. 877-360-4454 or info@universaltubs.com
by|Feb 26, 2021
Q:All of the linked documents only discuss whirlpools. Is this actually a whirlpool or just a standard tub?
by|Nov 14, 2019
2 Answers
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A: Hello Valued Home Depot Customer,
Thank you for your interest in our Sapphire 6ft Reversible Bathtub. All Universal tubs are indoor bathtubs. We do not currently manufacture spas. However we do manufacture bathtubs with jets if that is something you are interest in. Please reach out to our Customer Care team and they can assist you to locate the perfect tub for your needs. Our phone number is 866-588-8008. We are available between 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.
We appreciate your business and look forward to hearing from you soon.
Thank you,
Universal Tubs Team
by|Nov 21, 2019
A: It's just a standard tub.
by|Nov 16, 2019
Q:The site says 32.5” overall but it days the basin’s width is 32.5
by|Sep 20, 2019
1 Answer
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A: Hello Valued Home Depot Customer,
Thank you for your interest in our Sapphire 6ft Reversible Drain Bathtub. Since the sides are at a slant there is different measurements. You can find a complete specification sheet on the product page under Info & Guides. The inside bottom of this tub is 20.5 in Wide & 52 3/4in Long. We are available between 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.
We appreciate your business and look forward to hearing from you soon.
Thank you,
Universal Tub Team
by|Sep 9, 2020
Q:what is the actual length of the basin floor?
by|Jun 21, 2019
1 Answer
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A: The length of the basin floor is approximately 65"
by|Jun 26, 2019
Q:How high is the drain mount?
by|Feb 18, 2019
1 Answer
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A: Good afternoon,
Thank you for your interest in our Universal Tubs Sapphire 5.5 ft. Acrylic Reversible Drain Drop-in Non-Whirlpool Bathtub. The interior base dimensions is 57" in length X 23" in width X 20" H. The soaking depth is 16" which makes the over flow exactly 4" from the top of the tub.
If you have any more questions about any of our Universal tub products, please reach out to our Customer Care team. Our phone number is 866-588-8008. We are available between 8:30am – 6:00pm EST Monday thru Friday.
Kindest regards, Universal Tub Team - info@universaltubs.com
by|Aug 22, 2019
Q:Does the opposite end from the drain have a slight slope?
by|Jan 29, 2019
2 Answers
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A: Yes, the opposite side of the drain is sloped.
by|Mar 8, 2019
A: Hello Valued Customer-
Thank you for your interest in our Sapphire 5 ft. Acrylic Reversible Drain Rectangular Drop-in Non-Whirlpool Bathtub. This tub does have a slant on the back opposite the drain.
For any other questions or concerns, please reach out to our Customer Care team. Our phone number is 866-588-8008. We are available between 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.
We appreciate your business and look forward to hearing from you soon.
Thank you,
The Universal Tub Team
by|Feb 1, 2019
Q:How much does this tub weigh, and what is the recommended overflow hardware to tie into drain?
by|Dec 6, 2018
2 Answers
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A: This item weighs 159 lbs. Your remaining question cannot be answered at this time.
by|Dec 12, 2018
1 found this answer helpful
A: Dear Customer,
Thank you for considering our Sapphire 6 ft. Acrylic Reversible Drain Rectangular Drop-in Non-Whirlpool Bathtub in White. The actual weight of this tub is 110 lbs. with a capacity of 75 gallons of water.
Regarding the recommended drain overflow please reach out to our Customer Care Department, by calling us at 866-588-8008 or email info@universaltubs.com. We are available 8:30am – 6:00pm EST Monday thru Friday.
We appreciate your business and look forward to hearing from you soon.
Sincerely,
Universal Tubs Team
info@universaltubs.com
by|Dec 12, 2018
1 found this answer helpful
Q:Can a faucet be mounted directly on this tub if it is drilled?
by|Dec 1, 2018
1 Answer
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A: Hello Tom,
Thank you for your interest in our Sapphire 5 ft. Acrylic Reversible Drain Rectangular Drop-in Non-Whirlpool Bathtub in White.
Yes, for this tub, you can mount a faucet on the side of the drain. The faucet is not included and the holes are not predrilled.
If you have any further questions, please reach out to our Customer Care Department, by calling us at 866-588-8008 or email info@universaltubs.com. We are available 8:30am – 6:00pm EST Monday thru Friday.
We appreciate your business and look forward to hearing from you soon.
Sincerely,
Universal Tubs Team
800-466-3337
info@universaltubs.com