Questions and Answers for Universal Tubs HD Series 53 in L x 26 in W Right Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White
Q:What is the weight capacity of the person in the tub?
by|Apr 10, 2022
1 Answer
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A: Thank you for your inquiry in regards to our HD Series 46 in. Right Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. The tub doesnt have a weight capacity for a person. We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us at sales@swcorp.com. Our customer service specialists are available Mon-Fri 8:30am-6:00pm EST.
by|Apr 11, 2022
Q:2nd time using and purge lasted about 10 minutes. Is that unusual?
by|Mar 29, 2022
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A: Thank you for your inquiry in regards to our HD Series 53 in. Right Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. The purge system happens after every use to clean out the jet lines. We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us at sales@swcorp.com. Our customer service specialists are available Mon-Fri 8:30am-6:00pm EST.
by|Mar 30, 2022
Q:Can I replace a shower stall with a walk in tub?
by|Mar 18, 2022
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A: Thank you for your inquiry in regards to our HD Series 46 in. Right Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. Our walk in tubs are designed to fit standard openings and can replace any bathtub or shower stall. We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us at sales@swcorp.com. Our customer service specialists are available Mon-Fri 8:30am-6:00pm EST.
by|May 14, 2024
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Q:Concerning the electric, I already have a small whirlpool tub with a 20 amp electric pump. Is your walk-in a plug-in type unit. Unplug from my unit and plug into yours?
by|Mar 2, 2022
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A: Hello James. Thank you for your inquiry in regards to our HD Series 53 in. Left Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. The electrical requirements for a dual jetted tub are a dedicated 20 amp GFCI outlet for a whirlpool jetted tub and 15 amp dedicated GFCI outlet for the air jetted tubs. We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us at sales@swcorp.com. Our customer service specialists are available Mon-Fri 8:30am-6:00pm EST.
by|Mar 3, 2022
Q:What size water heater is ideal?
by|Jan 26, 2022
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A: We used a tankless heater , but a 40 gal is sufficient
by|May 15, 2022
1 found this answer helpful
Q:will this tub go through a 27in door???
by|Sep 14, 2021
1 Answer
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A: Hello Joann! Thank you for your inquiry in regards to our HD Series 46 in. Left Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. This tubs dimensions are 45x26. It can Fit through a 27 inch opening. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146. We are open Mon-Fri 8:30am – 6:00pm EST.
by|Sep 15, 2021
Q:Is warranty void if I installed unit myself
by|Apr 25, 2021
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A: Hello,
The warranty for this tub requires for it to be installed by a certified plumber and a certified electrician. The tub warranty would be voided if the installers are not certified. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146, Opt. 3. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.
by|Apr 30, 2021
Q:Are the water lines which power the whirlpool jets self draining and water free after the bathtub use?
by|Mar 9, 2021
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A: Hello Jats !
The water in the tub will drain with our Automatic drain switch which works with the water pump to completely remove water in as little as a minute through the drain hole on the bottom of the tub floor . The walk-in tub will then go through a "purge cycle " which activates the air blower to push out any remaining water that may be left behind in the whirlpool jets.
We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us @sales@swcorp.com. Our customer service specialist are available Mon-Fri 9:00am-6:00pm EST.
by|Nov 12, 2021
1 found this answer helpful
A: I believe so, check with mfg. for correct answer
by|Mar 10, 2021
Q:If this tub does not have a tile flange, what is the detail between the tub edge and the wall? Is caulking the only way to keep water out of the joint?
by|Jan 25, 2021
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A: Hello,
This tub does come with a tile flange. It is recommended to use the tile flange to properly install the tub. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146, Opt. 3. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.
by|Feb 3, 2021
Q:Hello there! Just wondering what the weight is of one of these tubs. How heavy is it, for moving purposes?
by|Nov 2, 2020
1 Answer
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A: Hello and thank you for your inquiry. This product weighs approximately 150lbs. Please contact Universal Tubs if you have more questions 877-360-4454.