A: Hi,
Thank you for reaching out to us! With regard to the Model # HD2653RBD. The unit is designed with a dual-jetted system. It means you should be able to use bubble jets and water jets at the same time or individually. If you have any other questions or concerns, please feel free to contact us directly at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Oct 24, 2023
1 found this answer helpful
Q:One of your answers say that there are 3 Electric plugs on this or just one wire with 3 prong plug please help?
by|Jun 19, 2023
1 Answer
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A: Hi, Barry!
Thank you for reaching out to us! To better understand the Model purchased. Please contact us directly to the number 305-330-1146 option 3. Our technical support team will answer any questions with regards to the Model. In this case you will have 3-110V Plugs you will connect directly to a 20AMP GFCI Outlet. You can also review the manual on page 9 to better help you find your answers. We are open Monday through Friday Eastern Standard Time (EST).
by|Jun 20, 2023
Q:where can I get Installation manual
by|Jun 3, 2023
1 Answer
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A: Hi, John!
Thank you for reaching out to us! With regards to the Model #HD2646RWD. You are able to download the manual in the Home depot website in the (Product detail) or contact us directly. please feel free to contact our sales department or technical support team to the number 305-330-1146 option 3.
by|Jun 5, 2023
Q:Can the shower head be mounted on a wall?
by|Dec 27, 2022
1 Answer
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A: Hello,
Thank you for reaching out to us! You can install the shower head in the wall if you need it to be on the wall. If you have any other questions or concerns, please feel free to contact us directly at 305-330-1146 option 3.
by|Jan 3, 2023
Q:Is a extended warranty protection available?
by|Dec 21, 2022
1 Answer
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A: Hello,
Thank you for reaching out to us! You can purchase an extended warranty any time by calling the number 305-330-1146 option 3.
by|Jan 3, 2023
Q:Can you get bronze faucet?
by|Nov 28, 2022
1 Answer
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A: Hello,
Thank you for reaching out to us! Regarding the Model #HD2653LWD. We only Manufacture the Faucet in Chrome. To better assist you and provide more information about the Walk-In tubs. Please feel free to contact us directly to the number 305-614-4070. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal
by|Oct 29, 2023
1 found this answer helpful
Q:how do you find installers?
by|May 31, 2022
1 Answer
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A: Hello, as the manufacturer, we do not provide installation services. The personnel requirements to install this tub are a certified plumber and a certified electrician. Please reach out to a local contractor as prices vary based on region. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146. We are open Mon-Fri 8:30am – 6:00pm EST.
by|Jun 1, 2022
Q:How do you drain a universal tub Series 53 quickly ?
by|Apr 29, 2022
1 Answer
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A: Hello Pete ! Thank you for your inquiry in regards to our HD Series 53 in. Right Drain Quick Fill Walk-In Whirlpool and Air Bath Tub with Powered Fast Drain in White. This tub is manufactured to drain the tub within a minute, by using the whirlpool jets to drain the tub. We have a variety of other products within our catalog that we can offer you. Call us with any questions at 305-330-1146 or email us at sales@swcorp.com. Our customer service specialists are available Mon-Fri 8:30am-6:00pm EST.