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Questions and Answers for Unique Home Designs 36 in. x 80 in. Solstice White Surface Mount Steel Security Door with Shatter-Resistant Glass and Brass Hardware

Internet #203029257

Model #IDR31000362159

Store SKU #1000358116

Questions & Answers

14Questions
caret
Q:Does the tan door come with the glass insert? Something in the description about it only coming with a black frame is confusing.
by|Nov 9, 2022
2 Answers
Answer This Question

A:  Thank you for your interest in our Solstice Security Door. The Solstice does come with the glass insert. The glass insert, itself, is held within a black frame which is then placed in the door and secured with provided clips. The glass insert only comes with a black frame. Some people have asked if the insert frame comes in white or tan and it does not. The black frame is only visible from the inside of the door. I hope this information is helpful.

by|Nov 10, 2022

    A:  Yes it does. A thich panel of glass.

    by|Nov 10, 2022
      caret
      Q:Where can you find the lock set for one of your doors? I have the Lexington and the door locking mechanism broke. Thanks
      by|Mar 3, 2022
      1 Answer
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      A:  Thank you for your interest in our Solstice Security Door. The lockset for the Solstice is available via special order only at your local Home Depot store. I hope this information is helpful.

      by|Mar 4, 2022
        caret
        Q:Does the Solstice model come in double doors?
        by|Nov 19, 2021
        1 Answer
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        A:  Thank you for your interest in our Solstice Security door. Unfortunately the Solstice does not come in a double door configuration. We suggest you view our Sunfire Premium Aluminum door which is available via special order in a double door configuration. This door is available in 12 different colors and various screen and/or glass inserts. Additionally these doors are made of aircraft grade aluminum alloy which will never rust, unlike a steel door. You can view the Sunfire on homedepot.com by entering the term "Sunfire Security Door" into the search bar. I hope this information is helpful.

        by|Nov 22, 2021
          caret
          Q:need it with screen only ( no glass)
          by|Dec 8, 2020
          1 Answer
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          A:  Thank you for your interest in our Solstice Security Door. The Solstice with the Insect Screen only can be viewed on homedepot.com using internet id #203029252. I hope this information is helpful.

          by|Dec 11, 2020
            caret
            Q:The lock broke and can't find it at home depot or any hardware store. How can I a replacement?
            by|May 28, 2020
            2 Answers
            Answer This Question

            A:  Thank you for your interest in our Solstice Security door. Additional locksets for the Solstice are available via special order at your local Home Depot store. I hope this information is helpful.

            by|Jun 1, 2020

              A:  Hello Nancy, Thank you for your recent inquiry about the Solstice White Surface Mount Steel Security Door. Unfortunately, replacement parts are not available for this item through The Home Depot. However, it may be beneficial to reach out to the manufacturer of the product. The manufacturer is Unique Home Design Inc. and their Customer Service department can be reached at: 866-497-3667 For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.

              by|May 29, 2020
              caret
              Q:Can the door be painted or does it come in black?
              by|Oct 6, 2019
              2 Answers
              Answer This Question

              A:  Thank you for your interest in our Solstice Security Door. The Solstice is not available in black. We do have a similar model in our Premium Aluminum Doors which is available in black. It is called the Sunfire and can be seen on homedepot.com using internet id #207112661. We do not recommend painting the doors as they already have a factory applied powder coated finish. I hope this is helpful.

              by|Oct 8, 2019

                A:  No, it doesn't come in black.

                by|Oct 7, 2019
                  caret
                  Q:1st door 28 by 761/2. 2nd door 26 by 75 1/2 3rd door 35 by 80
                  by|Aug 18, 2018
                  2 Answers
                  Answer This Question

                  A:  Thank you for your interest in our Solstice. We only offer this door in a 36 inch width. I hope this information is helpful for you.

                  by|May 5, 2023

                    A:  I had a most incredible pickup experience at the store and everything was intact. The door is more robust than ever and it stands out in a crowd. tt is an amazing product!

                    by|Jul 8, 2021
                      caret
                      Q:N/a
                      by|Dec 17, 2017
                      1 Answer
                      Answer This Question

                      A:  Thank you for your interest in our Solstice Security door. Please contact our Customer Service Team at 866-317-8867 so that we may help you with this request.

                      by|May 5, 2023

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