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Questions and Answers for Unique Home Designs 36 in. x 80 in. Solstice White Surface Mount Steel Security Door with White Perforated Screen and Nickel Hardware

Internet #203029249

Model #IDR31000362153

Store SKU #1000369806

Questions & Answers

9Questions
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Q:What brand key blank does the lock use, and can it be rekeyed?
by|Aug 9, 2023
0 Answer
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Q:Can I order the Lexington or Solstice lock set only? I have an existing screen door and the lock set is identical to Lexington or Solstice, want to replace the set since it is malfunctioning.
by|Jul 30, 2018
2 Answers
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A:  Thank you for your interest in our Solstice Security Door. The lock set for this door is available via special order at your local Home Depot store. I hope this information is helpful for you.

by|May 5, 2023

    A:  Hello jwfsmith, Thank you for your recent inquiry about the 36 in. x 80 in. Solstice White Surface Mount Steel Security Door with White Perforated Screen and Nickel Hardware. Unfortunately, replacement parts are not available for this item through The Home Depot. However, it may be beneficial to reach out to the manufacturer of the product. The manufacturer is Unique Home Designs and their Customer Service department can be reached at: (480) 988-5000 For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.

    by|May 5, 2023
    1 found this answer helpful
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    Q:How do I order the 1-piece perforated metal and 1-piece glass inserts for Solstice. They are "sold separately" but I don't see a link to them. Also what are their dimensions?
    by|Jul 30, 2018
    1 Answer
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    A:  Thank you for your interest in our Solstice Security Door. The inserts are available via special order only at your local Home Depot store. I hope this information is helpful.

    by|May 5, 2023
      caret
      Q:Can I purchase 2 for double doors? Will they fit together? Do they let air in?
      by|May 6, 2018
      2 Answers
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      A:  Yes they let air in just fine. No one using for double doors as the door is essentially a pre hung door. The latch is in the steel frame.

      by|May 5, 2023

        A:  Thank you for your interest in our Solstice Security door. You would need a double security door configuration to fit French doors or double doors. You cannot use two singles. The Solstice is not available in a double door configuration however we do offer the Solana which is similar in style. It can be viewed on homedepot.com using internet id# 206743599. I hope this information is helpful.

        by|May 5, 2023
          caret
          Q:Hiw can I get additional keys for this door
          by|Mar 27, 2017
          2 Answers
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          A:  Thank you for your interest in our Solstice Security Door. Please contact our Customer Service Team at 866-497-3667 so that we may assist you with this matter.

          by|May 4, 2023

            A:  Just take the key to a lock smith and have them make copies

            by|May 5, 2023
              caret
              Q:How do I get additional keys for my door
              by|Mar 17, 2017
              1 Answer
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              A:  Thank you for your interest in our Solstice Security Door. Please contact our Customer Service Team at 866-497-3667 for assistance with this matter. I hope this information is helpful for you.

              by|May 4, 2023
                caret
                Q:Can a mail slot be added
                by|Dec 7, 2016
                3 Answers
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                A:  I don't see how as you would have to cut through the metal of the door and screen

                by|May 5, 2023

                  A:  Thank you for your interest in our Solstice Security door. Unfortunately we are not able to add a mail slot to any of our doors at this time. I hope this information is helpful for you.

                  by|May 4, 2023

                    A:  If you were to add a mail slot, it would likely require the skills of a welding professional. To add it without disturbing the beautiful pattern, the slot would need to be placed vertically adjacent to the handle. This would require cutting into the panel of the door and the mesh metal screen behind it. It would likely result in having to repaint that area when the welding work was finished.

                    by|May 4, 2023
                      caret
                      Q:The solstice model looks like the most secure door . Is it ? And can I get it with the most secure lock? door knob
                      by|Mar 29, 2016
                      1 Answer
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                      A:  Thank you for your interest in our Solstice Security door. The perforated metal screen included with this model does provide added security. The door does come with a mortise lockset and handle. I hope this information is helpful for you.

                      by|May 3, 2023

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