Questions and Answers for TrafficMaster Country Pine 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)

A:  Thanks for your question. You'll see grip strips on each edge; two facing up and two facing down. That seems to confuse people but the planks most likely are not stuck together. . There should be 16 planks in each case. Please give us a call if you still have questions or need help. (866) 843-8453

A:  Thanks for your question. This product is resistant to scratches but we do recommend nails be trimmed to help prevent scratching because the flooring is not scratch proof. Urine and other messes also need to be cleaned up as soon as possible because they can harm the wear layer.

A:  Thanks for your question. Home Depot recommends the Performance Accessories pieces in Brick. You can find them here: https://www.homedepot.com/s/performance%20accessories%20brick?NCNI-5

A:  Thanks for your question. We recommend a sharp utility knife to score the planks.

A:  Thank you for your question- No, the Khaki Oak has grip strip locking system. It should not be glued down as that will void the warranty.

A:  Thanks for your question. Sometimes it's possible. Please give us a call and we can help walk you through it. (866) 843-8453

A:  Thank you for your question- The product is the same, the boxes have been changed.

A:  Thanks for your question. You cannot use a steam mop on our grip strip flooring. It will damage the adhesive and the plank.