Q:How can i clean the front of the unit? Do i have to take it apart?
by|Sep 23, 2023
2 Answers
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A: Yes, You can pop off the front. Just make sure to pop off the knobs to get it off. Everything snaps back on. Took me a minute to figure it out and you can wash the front coils off with water.
by|Sep 26, 2023
A: Hello James. Thank you for asking your question about the Toshiba 5,000 BTU Window Air Conditioner. Please review the user manual for care and cleaning guides. You can find the "Product Details" section on the sales page. The user manual will be on the right-hand side. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business
by|Sep 26, 2023
Q:I just purchased two of these units. The air from the unit is barely cold. Does that mean they are defective?
by|Sep 19, 2023
1 Answer
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A: Hello. We appreciate you taking the time to review the Toshiba Air Conditioner. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com for assistance. Thank you. Toshiba Customer Care (BBB A+ Accredited Business)
by|Apr 16, 2024
Q:Air conditioner model RAC-WK512. Took out air filter and cleaned it, but when I tried to replace it it wouldn't go in very far. I have attached a photo. It looks like the
air filter is being obstructed by two small white objects. How to fix?
by|Sep 13, 2023
1 Answer
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A: Hi, nmcd78. Thank you for asking your question about the Toshiba 5,000 BTU Window Air Conditioner. Please follow the care and cleaning portion or the user manual. If additional assistance is needed, please contact us at DigitalSupport@us.Toshiba-Lifestyle.com. Thank you. Toshiba Customer Care (BBB A+ Accredited Business)
by|Jan 21, 2024
1 found this answer helpful
Q:Sliders on sides?
by|Sep 7, 2023
1 Answer
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A: Hello RAH1. Thank you for your question about the Toshiba Window AC. Please review the User Manual under the "Product Details" section on the sales page for details. Toshiba Customer Care (BBB A+ Accredited Business)
by|Dec 26, 2023
Q:How many square feet plus ceiling will it cover (the $229 window unit).
by|Sep 3, 2023
1 Answer
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A: Hello Billy. Thank you for your question regarding the Toshiba 6,000 BTU 115-Volt Window Air Conditioner. This unit has the power to cool up to 250 sq. ft. There are many converters online however this is one you can use: https://www.omnicalculator.com/construction/air-conditioner-room-size. This site offers a coverter calculator for you to verify Room Length, width, floor area, and ceiling height and will advise you of tips on the best unit for your home area. Toshiba Customer Care. (BBB A+ Accredited Business)
by|Sep 10, 2023
Q:what?s the coldest temperature setting for this ac?
by|Sep 2, 2023
2 Answers
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A: 62 but you will be lucky if your room reaches 69 with it set at 62. I bought this today & am not happy.
by|Mar 16, 2024
2 found this answer helpful
A: Hi, Kelly. We appreciate you reaching out with your question about the Toshiba 6,000 BTU Window Air Conditioner. The lowest temperature will be 62 degrees (F). Have a nice day! Toshiba Customer Care. (BBB A+ Accredited Business)
by|Sep 14, 2023
Q:My unit is only a few months old. It is struggling to kick the compressor on. I checked and it is using over 2000 watts at start up vs. The +/- 1000 you previously answered. Is there a problem with my unit?
by|Aug 30, 2023
1 Answer
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A: Hi, Eric. Thanks for your question about the Toshiba 5,000 BTU Window Air Conditioner. We're sorry you're experiencing some issues with your AC's performance. For troubleshooting assistance, please email us today at DigitalSupport@Us.toshiba-lifestyle.com and refer to case number 111930703. Toshiba Customer Care. (BBB A+ Accredited Business)
by|Sep 1, 2023
Q:I?m confused. I just saw two answers on here from the Toshiba team with two different answers. One said yes and one said no, both from Toshiba. Can this be installed on a standard VERTICAL sliding bedroom window?
by|Aug 29, 2023
1 Answer
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A: Hi, Jessica. Thank you for posting your question about the Toshiba 5,000 BTU Window Air Conditioner. This unit should only be installed in vertical (up/down) windows. It should not be installed in horizontal (side/side) windows. Have a good day. Toshiba Customer Care. (BBB A+ Accredited Business)
by|Aug 31, 2023
Q:where is the drain hole on a Toshiba 5000 btu window unit?
by|Aug 28, 2023
1 Answer
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A: Hi, Edcb. Thanks for posting your question about the Toshiba 5,000 BTU Window Air Conditioner. The drain outlet is located on the bottom of the unit. Have a good day. Toshiba Customer Care. (BBB A+ Accredited Business)
by|Sep 20, 2023
1 found this answer helpful
Q:what is the wattage of a 6000 BTU Toshiba A/C
by|Aug 28, 2023
1 Answer
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A: Hi, penton. Thanks for your question regarding the Toshiba 6,000 BTU Window Air Conditioner. The rated input for this unit is 545W. Have a great day. Toshiba Customer Care. (BBB A+ Accredited Business)