Q:Can you get a roller/anti scalp put on back of deck?
by|Sep 8, 2020
1 Answer
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A: A rear roller / anti-scalp wheel is not an option for this machine. Thank you.
by|Sep 8, 2020
Q:Why does the deck rod keep popping out of the guide
by|Jul 9, 2018
1 Answer
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A: To better answer your question, please contact Toro Customer Support for assistance at 1-888-384-9939. Hours are Monday – Friday 8:00am-4:30pm CST. Thank you.
by|May 5, 2023
Q:My neighbor purchased the SW4200 last fall but it now says discontinued. Will Toro have a replacement 42"?
by|Mar 20, 2018
1 Answer
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A: Yes, the 42" TimeCutter® SW4200, Model # 74788. Please contact Toro Customer Support for assistance at 1-888-384-9939. Hours are Monday – Friday 8:00am-4:30pm CST. Thank you.
by|May 5, 2023
Q:can it take sharp turns at speed?
by|Jan 19, 2018
2 Answers
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A: This machine has the characteristics of both a garden tractor and a zero-turn machine. Like a garden tractor, the machine has a foot pedal that controls the forward and reverse motion along with the speed, and it has a steering wheel that controls the direction and the turning radius. Like a zero-turn machine, the rear drive wheels operate independently of each other, enabling you to make sharp turns and to turn in different directions quickly. These characteristics vastly improve the maneuverability of the machine, but they may also require you to practice driving if you are unfamiliar with this type of machine. The machine can spin very rapidly. The operator
may lose control of the machine and cause personal injury or damage to the machine. Use caution when making turns. Slow the machine down before making sharp turns.
by|May 5, 2023
A: I wouldn't try it. Common sense should be used. Also depends how you make your turns. I usually make a wide turn and come back and mow, that way I don't miss any grass.
by|May 5, 2023
Q:Is this an entry level mower?
by|Jan 19, 2018
2 Answers
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A: Here is a list of contacts that would be better for you to find your answers. For your questions are more technical:
Homedepot.com Customer Care: 1-800-430-3376
Homedepot.com Major Appliances: 1-877-946-9843
Primary Customer Service: 1-800-HOME-DEPOT (466-3337)
Text: 38698
Email: Customer_Care@homedepot.com
by|May 5, 2023
A: The SW4200 mower is designed for residential use. Toro offers the Titan series of zero-turn mowers for landscape contractor and commercial use.
by|May 5, 2023
Q:Is the seat adjustable
by|Jan 14, 2018
3 Answers
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A: Yes, I’m 6’ 1” and have no problem. This is a great mower.
by|May 5, 2023
A: Yes, the seat and steering wheel are adjustable. For additional information, view the Operator's Manual at https://www.homedepot.com/catalog/pdfImages/69/69783c1c-2f2d-4e45-ba80-cfc1353f15a1.pdf.
by|May 5, 2023
A: Absolutely. Lift the rear of the seat up, you will see 4 bolts holding the seat to a frame. Simply loosen the bolts, adjust the seat to your need, retighten bolts, and lower the seat. Readjust as necessary.
by|May 16, 2019
1 found this answer helpful
Q:Look, not being stupid, but as a prior buyer said, I put this in my cart and "white glove deliver...
by|Jan 13, 2018
2 Answers
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A: These contacts will help you better.
Primary Customer Service
1-800-HOME-DEPOT (466-3337)
Email: Customer_Care@homedepot.com
Text: 38698
by|May 5, 2023
A: We apologize for the confusion this has caused. We are working to make sure it is fixed going forward.
by|May 5, 2023
Q:When I click on 'free white glove delivery' it says $99.00, so which is it Ninety-nine bucks or ...
by|Dec 29, 2017
4 Answers
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A: I mean no offense, but I have no idea what you're referring to. All I can tell you is to email or call Home Depot and ask them.
Here is the email address: Customer_Care@homedepot.com
Or call them: Primary Customer Service 1-800-HOME-DEPOT (466-3337)
Hopes this helps.
by|May 5, 2023
A: Free, it was included in the price of the sale.
by|May 5, 2023
1 found this answer helpful
A: The white glove delivery service is free. With Toro’s white glove delivery service, Toro product will arrive set-up and ready to go providing you with peace of mind, our goal is your satisfaction, upon purchase, a certified Toro dealer will set-up the product and perform a multi-point inspection, arrange a time for delivery at your home, deliver the mower in person and review safety and operational information with you. Please contact Home Depot Customer Support with any questions at 1-800-466-3337.
by|May 5, 2023
1 found this answer helpful
A: I think I answered this before. I don't know what you're referring to. You should call Home Depot for assistance.