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Questions and Answers for Stiebel Eltron Electric 2000-Watt 240-Volt Wall-Mounted Convection Heater

Internet #204493101

Model #CNS 200-2 E

Store SKU #1000805017

Electric 2000-Watt 240-Volt Wall-Mounted Convection Heater
(24)Questions & Answers (11)
  • Fanless heater offer draft and noise-free operation
  • Built-in thermostat allows you to set different temperatures
  • Built-in overheating protection automatically shuts-off heater
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Questions & Answers

11Questions
caret
Q:Are these hot to the touch, like a traditional electric baseboard heater?
by|Aug 11, 2021
1 Answer
Answer This Question

A:  Where the heat exits the units, yes, it is hot to the touch. Mainly the top half of the unit, where the fins are and the heat comes out.

by|Aug 12, 2021
    caret
    Q:Dimensions please
    by|Aug 30, 2020
    1 Answer
    Answer This Question

    A:  Height is 17 3/4" x 29 1/8" Wide x 3 15/16" Deep Please refer to our website for any questions at www.stiebel-eltron-usa.com

    by|Aug 31, 2020
      caret
      Q:In reading the product description it references the ability to use a wall mounted thermostat (line, not low voltage) to operate the unit but installing it now I am not seeing the connection point and it does not cover this in the installation manual. Am I missing something? "The built-in thermostat has a selectable temperature range from 41F to 86F, and will work with an existing wall-mounted thermostat"
      by|Jul 23, 2020
      2 Answers
      Answer This Question

      A:  If you have any installation questions, please call our Technical Support Department and they will assist you. Call 1-800-582-8423 ext 14 Thank you. There is a pdf on our website on how to install this heater with an external thermostat: https://www.stiebel-eltron-usa.com/sites/default/files/pdf/tsb-ck-cns-thermostat-wiring-guide.pdf

      by|Jul 25, 2020

        A:  I used a line voltage thermostat and it works great. Basically you run the wiring thru the thermostat on the way to the heater. I turned the onboard heater thermostat up high and use the wall thermostat.

        by|Jul 31, 2023
        1 found this answer helpful
        caret
        Q:Will a ceiling fan make the unit spread heat throughout the room faster, or will it 'work against' the natural convection of the design?
        by|Apr 17, 2020
        2 Answers
        Answer This Question

        A:  It would seem very likely the fan would help move the air around the room.

        by|Apr 18, 2020

          A:  We use one that is set so it sucks air up which you would call reversed. On low it seems to work quite well. Even without the fan the heat distributes fairly well but each room is different.

          by|Apr 18, 2020
          caret
          Q:Where are the controls located on the unit
          by|Dec 1, 2019
          3 Answers
          Answer This Question

          A:  There is an on / off button on the right side of the unit. There is also a thermostat on the top right side of the unit that goes from 45 - 86 F

          by|Apr 18, 2021
            1 found this answer helpful

            A:  On top, on the right as you face it. If I were to do it over, I would install a line voltage wall mount thermostat. Just a little more accurate and convenient.

            by|Dec 3, 2019

            A:  This unit has a switch on its side and has an integral thermostat for easy heat adjustment. In larger rooms, a single unit or multiple units can be controlled by a wall thermostat.

            by|Dec 3, 2019
              caret
              Q:How much clearance should there be in front of unit? is 3ft sufficient ?
              by|Jun 20, 2019
              2 Answers
              Answer This Question

              A:  Yes, 3 feet will be enough. Per the installation instructions, a minimum of 20 inches is fine.

              by|Jun 24, 2019
                1 found this answer helpful

                A:  From what I understand in the directions, 20" is enough. You can download and look at the installation instructions on HD's website.

                by|Jun 23, 2019
                1 found this answer helpful
                caret
                Q:Can this heater be operated with the existing wall thermostats for time control?
                by|Sep 9, 2017
                3 Answers
                Answer This Question

                A:  No, this heater can not be operated with the existing wall thermostats for time control.

                by|May 4, 2023

                  A:  No, these are not operated on timed controllers.

                  by|May 4, 2023

                    A:  Yes and No You need to make sure you have a LINE type thermostat that actually switches the AC supply voltage such as those used to control baseboard heaters. A common thermostat such as a Nest or whatever will not work unless you have a 24AC contactor installed to switch the AC power to it from the thermostats low voltage 24VAC output. An electrician could do that.

                    by|May 5, 2023
                      caret
                      Q:Is this heater hard wired or cord plug?
                      by|Jun 19, 2017
                      2 Answers
                      Answer This Question

                      A:  Hard wired

                      by|May 5, 2023
                        1 found this answer helpful

                        A:  This heater should be hard wired.

                        by|May 4, 2023
                          2 found this answer helpful
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