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Questions and Answers for SnapStone Sierra 18 in. x 18 in. Porcelain Floor Tile (9 sq. ft. / case)

Internet #204508552

Model #11-027-03-01

  • Fast & easy real porcelain tile installation
  • Snaps together for perfect grout lines
  • Install over existing hard surfaces

Questions & Answers

66Questions
caret
Q:can this be put on the outside of a tub?
by|Aug 11, 2018
2 Answers
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A:  The SnapStone interlocking flooring system can be used as a bathroom floor, but should not be used as a shower floor. Please see our website for instructions and tips on installing around the toilet flange, around the vanity, caulking the perimeter, etc., for bathroom installations. Or call us at 877-263-5861. Thank you.

by|May 5, 2023

    A:  Yes, this model can be used in bathrooms.

    by|May 5, 2023
      caret
      Q:Will this tile support a full size refrigerator?
      by|Jul 3, 2018
      3 Answers
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      A:  Yes it will as long as your sub floor is good. I love this tile very sturdy.

      by|Oct 5, 2019
        1 found this answer helpful

        A:  The SnapStone floating porcelain flooring system is designed to function in rooms with appliances, such as refrigerators, washing machines, etc., as long as all of the subfloor specifications are met, including thickness, joists, tolerance (flatness) and deflection. You can find the subfloor specifications on our website at snapstone.com. Please note that some floor prep may be required before installing the SnapStone floating flooring system. Meeting subfloor specifications is critical for a successful installation. Please call us at 877-263-5861 if you have any other questions. Thank you.

        by|Oct 20, 2019
          3 found this answer helpful

          A:  Yes, this tile will support a refrigerator.

          by|Oct 16, 2019
            1 found this answer helpful
            caret
            Q:What happens if it is exposed to temperatures below 28?
            by|Jun 30, 2018
            2 Answers
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            A:  The SnapStone interlocking system is designed for residential applications that are not to be exposed to temperatures below 50 degrees F and higher than 100 degrees F. It is not designed or warranted for applications exceeding this temperature range. Please call us at 877-263-5861 if you have any additional questions. Thank you.

            by|May 5, 2023

              A:  This tile is for indoor use only - so not sure why it would be below 28 Fahrenheit. Below is the Snaprock phone number - from the Home Depot website. Installation hotline: 877 - 263 - 5861 (M-F 8 am - 8 pm CST, Sat 10 am - 6 pm CST, Sun 12 pm - 4 pm CST

              by|May 5, 2023
                caret
                Q:can i install this floor and remove it when leaving ?
                by|Jun 11, 2018
                2 Answers
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                A:  No, because they require being grouted.

                by|Mar 25, 2019

                  A:  Yes! SnapStone can be disassembled and re-used. Obviously, some cut pieces might not be re-useable and the grout will need to be removed from the original floor. Please call us at 877-263-5861 for more information. Thank you.

                  by|May 5, 2023
                    caret
                    Q:What color grout is best with the nutmeg color?
                    by|May 24, 2018
                    1 Answer
                    Answer This Question

                    A:  SnapStone Flexible Grout in Bone and Almond are the suggested grout colors. We recommend ordering actual tile and grout samples when making your color selections. The images represented on print materials, and on our website, have been provided to give you a visual representation of our products. However, due to variations in photography, print calibrations, color printing settings, and lighting sources, we cannot guarantee that the actual product will be an exact match to the colors represented. Please give us a call at 877-263-5861 with any questions. Thank you.

                    by|May 5, 2023
                      caret
                      Q:What color grout is recommended for Weathered Grey tile?
                      by|May 3, 2018
                      1 Answer
                      Answer This Question

                      A:  Either Raincloud Grey or Charcoal Grey can be used with the Weathered Grey 6x24 inch tiles. We recommend comparing actual grout samples to a tile sample, for best results. Both grout and tile samples may be ordered from the SnapStone website. Please give us a call at 877-263-5861 if you need further assistance. Thank you.

                      by|May 5, 2023
                        caret
                        Q:The installation went well, looks great! My only issue is, it has been just over a month and I we...
                        by|Mar 2, 2018
                        1 Answer
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                        A:  We're delighted to hear that you are happy with your floor. You are describing grout haze, which is simply grout that wasn't removed from the surface of the tile at the time of installation. Please visit the maintenance page of the SnapStone website for Grout Haze Removal Instructions. Or, give us a call at 877-263-5861. Thank you.

                        by|May 5, 2023
                          caret
                          Q:What grout color is recommended for the Mocha tile?
                          by|Feb 6, 2018
                          2 Answers
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                          A:  We used the Mushroom colored grout with ours. Came out very nice. I would expect that you could use one of the other lighter colors just as well depending upon your preferences.

                          by|May 5, 2023

                            A:  SnapStone Flexible Grout in Bark or Almond is suggested for the Mocha 12x12 inch tile. Please let us know if you have any other questions by calling 877-263-5861. Thank you.

                            by|May 5, 2023
                              caret
                              Q:Can this floor tile be installed over heated floors?
                              by|Oct 10, 2017
                              2 Answers
                              Answer This Question

                              A:  Yes, as long as it doesn't expose the back of the interlocking system to temperatures exceeding 100 degrees F and if the heated system meets all of the sub floor specifications for flatness, deflection, sub floor thickness and joist configuration. After prepping your sub floor to meet all specs, a heated system such as Quiet Warmth Film by MP Global Products is a good choice. Please give us a call at 877-263-5861 for more info on sub floor specs and heated systems. Thank you.

                              by|May 5, 2023
                                1 found this answer helpful

                                A:  Yes, you can install this over heated flooring.

                                by|May 5, 2023
                                  caret
                                  Q:WHAT IS THE BEST COLOR OF GROUT FOR THE DRIFTWOOD 12 X 12 TILES?
                                  by|Oct 4, 2017
                                  1 Answer
                                  Answer This Question

                                  A:  The recommended colors for Driftwood are Bark or Mushroom grout.

                                  by|May 5, 2023