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Questions and Answers for SnapStone Niobrara 12 in. x 12 in. Porcelain Floor Tile (5 sq. ft. / case)

Internet #205107614

Model #11-021-02-01

  • Fast & easy real porcelain tile installation
  • Snaps together for perfect grout lines
  • Install over existing hard surfaces

Questions & Answers

66Questions
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Q:When installing in a 36" wide hallway, is it ok for the "stem" to be running down the middle of t...
by|Dec 10, 2019
1 Answer
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A:  Yes, it's acceptable to have a grout line run the center of the hallway. Be sure to allow 1/4' spacing between the edge of the walls and the tiles. If you need to cut a small amount off the edge of each tile to allow for a center grout line, that may be difficult and may require a different lay-out. Also, be sure to check the flatness tolerance of the subfloor to meet specs. Sand or plane high spots and fill low spots with a cement patching compound. Once the subfloor has been prepared, you may then install. Please give us a call at 877-263-5861 with any questions. Thank you.

by|Dec 11, 2019
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    Q:Everything says hard surface like concrete Can this be installed on a raised home wood sub floor...
    by|Aug 24, 2019
    2 Answers
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    A:  SnapStone can be installed on a raised wood sub floor as long as the sub floor meets all specifications; including, at least 5/8 thickness, 16 in OC joists, and the tolerance (flatness) specification for the tile size being installed, according to the Tile Council of North America (TCNA). Please visit the FAQ or Specifications page of our website for the tolerance specification or call us at 877-263-5861. Thank you.

    by|Aug 27, 2019

      A:  No, it is not recommended to be installed directly to a home wood sub flooring.

      by|Oct 5, 2019
        1 found this answer helpful
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        Q:Can this floor be floated, or does it have to be adhered to the existing floor?
        by|Jul 11, 2019
        1 Answer
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        A:  SnapStone Interlocking tile is a floating tile flooring system and is not adhered to the existing subfloor. As a floating flooring system, the subfloor must meet flatness (tolerance), deflection, thickness and joist specifications, as defined by the Tile Council of North America (TCNA). Some prep work to the subfloor to meet all specifications may be required before installation. Please visit our website for specifications and installation instructions or give us a call at 877-263-5861. Thank you.

        by|Jul 15, 2019
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          Q:Is this tile good for garage floor if not please advice me of other tiles
          by|Apr 29, 2019
          1 Answer
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          A:  The SnapStone floating tile flooring system is not approved for garage installations. There are, however, multiple manufacturers that make interlocking vinyl tiles and interlocking rubberized grids that are appropriate for garage installations. Please let us know if you have any other questions regarding the SnapStone flooring system by calling 877-263-5861. Thank you.

          by|Apr 30, 2019
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            Q:Is this tile easy to cut to fit around a toilet?
            by|Mar 19, 2019
            1 Answer
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            A:  SnapStone interlocking tile flooring system can be cut with an angle grinder to achieve curved cuts around the toilet flange. A diamond blade designed for cutting porcelain is required. Please give us a call at 877-263-5861 with additional questions. Thank you.

            by|Mar 20, 2019
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              Q:Recommended grout for this color tile?
              by|Dec 31, 2018
              1 Answer
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              A:  The two suggested grout colors for the tile color are Mushroom and Almond. Please give us a call at 877-263-5861 with any questions. Thank you.

              by|Feb 28, 2019
                1 found this answer helpful
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                Q:Could we use this under a wood stove as heat/fire protection rather than a hearth pad?
                by|Oct 8, 2018
                1 Answer
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                A:  The SnapStone interlocking tile system, and the required SnapStone grout, is not recommended for this application due to the possible exceeding of the temperature requirement of 100 degrees F on the floor surface under the stove, causing damage to the grout joints. Please call us at 877-263-5861 if you have any other questions. Thank you.

                by|May 6, 2023
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                  Q:Is this product good for a basement with high humidity and the cement gets extremely cold.?
                  by|Sep 25, 2018
                  1 Answer
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                  A:  SnapStone is designed and warranted as an interior, residential flooring product to be installed in homes maintaining temperatures above 32 degrees F but not to exceed 100 degrees F. Regarding high humidity: if moisture collects on your current basement floor, SnapStone is not a moisture solution. If SnapStone is installed over any moisture forming on the existing flooring, it will be trapped under the flooring, possible producing mold/mildew problems. We recommend calling us at 877-263-5861 so that we can fully understand your question in order to provide an accurate answer. Thank you.

                  by|Apr 13, 2024
                    1 found this answer helpful