A: The package will include the entire assembly and all hardware necessary to complete installation. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Mar 1, 2024
Q:How do you unlock the door from the outside when it’s locked ? Is there a key?
by|Jan 29, 2024
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A: This is a custom passage/privacy lever set not suitable for use on an exterior facing door. If installed as a privacy lever you can use the 9pin tool included in the package to release the locking mechanism and open the door from the exterior assembly. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Jan 29, 2024
Q:are lever sets right/left specific or interchangeable
by|Jan 24, 2024
1 Answer
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A: All our levers are interchangeable, unless description is specifically for right or left handed doors.
by|Feb 9, 2024
1 found this answer helpful
Q:Is this FC21
by|Jan 5, 2024
1 Answer
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A: Yes, the complete model number for the set referenced is FC21 ALX 608 ALD. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Jan 6, 2024
Q:Are the crystals you use in the door knobs lead free?
by|Dec 9, 2023
1 Answer
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A: The glass knobs are acrylic. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Dec 11, 2023
Q:If these are for bed/bath and also closet/passage why do people say they are keyed differently? Do you have to have an actual key??
by|Dec 5, 2023
1 Answer
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A: The glass door knobs are NOT keyed. This are custom passage/privacy sets. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Dec 5, 2023
Q:I want bronze on one side and nickel on the other side of each door of my jack/jill bathroom. So if I buy one of each set finish, I can install them this way?
by|Dec 2, 2023
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A: You can however you can also place a special order through a major US retailer and request a split finish style to avoid having multiple spare parts in different finishes. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Dec 5, 2023
Q:does the Schlage custom latitude matte black combined interior door handle with collins trim lock for use in a bathroom?
by|Sep 15, 2023
1 Answer
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A: The FC21 is a custom set that can be used as a privacy lever for bed and bath with the privacy pin installed or as a passage lever for hall and closet without the privacy pin. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.