Questions and Answers for Samsung 1.6 cu. ft. Over the Range Microwave in White-DISCONTINUED

A:  Thanks for the question. Since the SMH1622W needs to be mounted flush with the wall, and the power cord is attached to the top of the microwave, it would typically not be able to plug into an outlet directly behind it. - Ms. Samsung

A:  No, if you have the timer going and you want to heat something up, you have to stop the timer.

A:  Good question as I hadn't tried it. So I did. It appears that no you can't do both at the same time.

A:  I asked this question because a few reviews indicate that the timer can not be used while cooking something. I since have been able to try this microwave in a store. I found that I could not set a cook time or use the 30 second express button if the timer was already in operation. I opted not to purchase this model for that reason.

A:  No. When the Kitchen Timer is turned on, you have to let it run out or push Stop/Clear before you can use the Microwave to cook

A:  Yes, the Kitchen Timer can be used at the same time as the Microwave function on the SMH1622S. Thanks for your interest, Ms. Samsung

A:  Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is currently of stock and will not return to stock within the next 90 days. However, we may have an alternative model that will suit your needs. For any other questions, please call our Appliance Hotline 1-800-455-3869.

A:  Dear Valued The Home Depot Client, To better assist you with this issue, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m to 2:00 a.m EST. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144541174 ^Rainly

A:  Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is currently out of stock and not able to be purchased. Delivery can only be made up to 90 days from the purchase date and this item will not be returning to stock within that timeframe. For any other questions, please call our Appliance Hotline 1-800-455-3869.

A:  Dear Valued The Home Depot Client, To better assist you with this issue, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m to 2:00 a.m EST. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144605774 ^Rainly

A:  Yes, the mounting hardware and everything you need are in the box with the microwave. Note: the fan configuration change & carbon filter are also included in the box. There is only limited "vent" hardware included if you are planning to vent to the outside (back wall or up through the roof). I configured our fan to recirculate, and had everything I needed (except for good instructions on the location for the carbon filter.... still not sure it's in the right place...).

A:  Yes.

A:  Hi Brenda. Thank you for reaching out regarding your Samsung 1.6 cu. ft. Over the Range Microwave in Stainless Steel if this has a mounting bracket. Regarding your concern, this has a mounting bracket. I suggest you check this link to your installation manual for assistance. Please go to page 8. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144594703 ^Camille

A:  Yes it is.

A:  Yes, the SMH1622S comes with the mounting bracket, as well as the other hardware, templates, instructions and manuals needed to install and use your new microwave. Thanks for your interest, Ms. Samsung

A:  yes it also the necessary bolts and screws

A:  Yes...it is attached to the backside of the unit held in by 2 screws.

A:  Yes, all the hardware you need is included in the box. Exception may only be if you plan to vent to the outside.

A:  I asked the same question to their customer service when I ordered and was assured all necessary hardware would be included. I wasn't personally present when the install was done, but my daughter was. All was installed and working great.

A:  Yes it should be, it's not very big, my old one was 4 times as big!

A:  Since I already had a Samsung, it was pretty easy. The only problem was the wall mounted bar was a little bit too low for this model. It's too little amount to move so I left it along. You can hardly tell it's lower in the back than the front.

A:  Thanks for the question. The printed instructions for installing the SMH1622B and other Samsung Over The Range Microwaves are included in the box with the new product. Instructions can also be found in the Support section of Samsung's website. For additional assistance, please call 800-SAMSUNG. - Ms. Samsung

A:  Hi jerry. Thank you for reaching out regarding your Samsung 1.6 cu. ft. Over the Range Microwave in Black on where to get the installation manual. Regarding your concern, I will be providing you with a link to your installation manual. Here is the link: https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144594647 ^Camille

A:  Dear Valued The Home Depot Client, To better assist you with this issue, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m to 2:00 a.m EST. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144541122 ^Rainly

A:  Thank you for your recent inquiry with The Home Depot. Yes, we offer free delivery and haul away of your old appliance. However, installation pricing does vary per appliance. Please refer to the link below for more information on these services: http://www.homedepot.com/webapp/wcs/stores/servlet/BuildLinkToHomeDepot?linktype=commerce&id=Appliance_Delivery_Installation For any other questions, please call us at our Appliance Hotline 1-800-455-3869.

A:  I had to pay extra for installation but it was on special for half price.