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Questions and Answers for Samsung 30 in. 5.9 cu. ft. Flex Duo Double Oven Electric Range with Self-Cleaning Convection Dual Door Oven in Stainless Steel

Internet #205935307

Model #NE59J7850WS

Store SKU #1001309745

30 in. 5.9 cu. ft. Flex Duo Double Oven Electric Range with Self-Cleaning Convection Dual Door Oven in Stainless Steel
(622)Questions & Answers (120)
  • Flex Duo Oven cooks at two different temperatures simultaneously
  • Dual Door provides total flexibility and energy efficiency
  • Soft Close Door is whisper quiet
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Questions & Answers

120Questions
caret
Q:Flex tray storage
by|Jan 5, 2022
1 Answer
Answer This Question

A:  There is not a designated storage space for the flex tray, Laura. Thank you for choosing Samsung. ^Lo

by|Jan 5, 2022
    caret
    Q:30 in. 5.9 cu. ft. Flex Duo Double Oven Electric Range with Self-Cleaning Convection Dual Door Oven in Stainless Steel. how do I get the touch features, clock, oven lights, to function?
    by|Nov 30, 2021
    1 Answer
    Answer This Question

    A:  Hey there Patrick. All of these features should be working when the unit is plugged in. If they aren't, we suggest disconnecting the power for at least 60 seconds and resetting the breaker. If this still persists, please reach out to our support team at either 1. Facebook Messenger: http://m.me/samsungsupport or 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143936876. ^Lo

    by|Dec 1, 2021
      caret
      Q:The specifications say this has a child lock so that the oven can not be opened while in use. Can this be deactivated so that the door can be opened without turning the oven off? What if I wanted to baste a turkey or stir an item? do I need to restart?
      by|Sep 18, 2021
      1 Answer
      Answer This Question

      A:  Did you ever get this oven and is that true? You cant baste a turkey without turning oven off? I just ordered this and your question has me wanting to cancel-

      by|Feb 7, 2022
        caret
        Q:What the amps on the breaker should be to safely operate the unit?
        by|Apr 12, 2021
        1 Answer
        Answer This Question

        A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

        by|Apr 13, 2021
          caret
          Q:Can this oven be wired with a three prong cord and three prong outlet?
          by|Feb 28, 2021
          1 Answer
          Answer This Question

          A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

          by|Mar 1, 2021
            caret
            Q:Can I pay in one year with no interest
            by|Feb 9, 2021
            1 Answer
            Answer This Question

            A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

            by|Feb 10, 2021
              caret
              Q:I received this stove today Feb 05, 2021. I bought Black Stainless steel stove. Please, help me. My stove has a top (oven) handle - stainless steel and bottom (storage) handle black stainless steel. IS IT RIGHT??? Thank you!
              by|Feb 5, 2021
              3 Answers
              Answer This Question

              A:  I called to HD but did not receive any help. They told me it should be like this. Ok, I have Samsung appliances in my home and ALL HANDLES on refrigerator is Black stainless steel. ONLY a new Samsung stove with two handles one is Black SS and another Stainless steel. Samsung, please explain.

              by|Feb 8, 2021

                A:  All handles on my stove are stainless steel.

                by|Feb 8, 2021

                A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

                by|Mar 13, 2021
                  1 found this answer helpful
                  caret
                  Q:The red heat indicator light stays on for hours after the stovetop has been turned off. It did not do this when it was first bought two and a half years ago. Is this common?
                  by|Dec 23, 2020
                  2 Answers
                  Answer This Question

                  A:  Same thing happen to me last night -- oven same age. No clue.

                  by|Dec 24, 2020

                  A:  Hey there Andy. Samsung support would love to speak with you further to see what we can do to help get this resolved. Please use either of these outlets 1. Facebook Messenger: http://m.me/samsungsupport or 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1142785824. Thank you for choosing Samsung. ^Lo

                  by|Dec 31, 2020
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