A: Hello Barbara,
The master lock and key is provided by the USPS. You will need to request it from your local post office.
Regards,
Veronica
by|Jun 23, 2021
Q:Do y'all know how I could waterproof it? This was installed outdoors for us and the rain gets all the mail wet.
by|May 10, 2021
1 Answer
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A: There is no way to make the mailbox waterproof. These type of units should be shielded from direct weather elements. I would suggest having a handyman/maintenance company build you an awning to protect it from rain/snow. We hope this information is helpful. Thank you!
by|May 11, 2021
Q:I need a 16 count exterior surface mailboxes, is that possible?
by|Sep 17, 2019
1 Answer
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A: May we suggest item # 3815D-16. Please click on the following link: https://www.mailboxes.com/surface-mounted-4c-horizontal-mailbox-unit-15-door-high-unit-56-1/8-inches-16-mb1-doors-2-pl6s-aluminum-front-loading-usps/ We hope this information is helpful. Thank you!
by|Sep 17, 2019
Q:How do you mount it to wall
by|Aug 31, 2019
1 Answer
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A: Thank you for your inquiry. Please click on the following link for detail installation instructions: https://www.mailboxes.com/assets/1/6/inst_verticals.pdf?49110 We hope this information is helpful.
by|Aug 22, 2021
1 found this answer helpful
Q:Hello I would like to know how big the entire box is. length x width
by|Mar 28, 2019
1 Answer
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A: Hello Kiki. The dimensions are 24.25" W x 19" H x 7.5" D.
by|Mar 29, 2019
Q:how do i choose a different color
by|Feb 28, 2019
2 Answers
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A: Hello. This model is available in a total of 5 colors. I have indicated model #'s and the Home Depot links for each of the colors below:
- Aluminum (Model # 3504ASU): https://www.homedepot.com/p/Salsbury-Industries-Aluminum-Surface-Mounted-USPS-Access-Vertical-Mailbox-with-4-Door-3504ASU/202400332
- Brass (Model # 3504BSU): This model is not currently available on Home Depot's website. Please see manufacturer link: https://www.mailboxes.com/products/vertical-mailbox-4-doors-surface-mounted-usps-access/3504asu/
- Bronze (Model # 3504ZSU): https://www.homedepot.com/p/Salsbury-Industries-Bronze-Surface-Mounted-USPS-Access-Vertical-Mailbox-with-4-Door-3504ZSU/202400341
- Sandstone (Model # 3504SSU): https://www.homedepot.com/p/Salsbury-Industries-Sandstone-Surface-Mounted-USPS-Access-Vertical-Mailbox-with-4-Door-3504SSU/202400339
- Green (Model # 3504GSU): https://www.homedepot.com/p/Salsbury-Industries-Green-Surface-Mounted-USPS-Access-Vertical-Mailbox-with-4-Door-3504GSU/202400336
We hope you find this information helpful. Thank you.
by|Oct 14, 2020
2 found this answer helpful
A: You should be able to order a bronze one but you may have to do a search on the site
by|Mar 3, 2019
Q:What hardware will I need?
by|Feb 20, 2019
1 Answer
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A: Hello Jay. You will need mounting hardware to properly mount the unit onto the wall. Unfortunately, we don't include mounting hardware due to the variation in wall types, but you can check with your local Home Depot store for the appropriate hardware (bolts) for your specific installation.
by|Feb 22, 2019
Q:How long is shipping
by|Jul 7, 2017
4 Answers
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A: Received it within 3 days
by|Jan 10, 2021
A: Hi Vicmt64, you may review the ETA and the shipping options available for this item (and most items on Homedepot.com) before purchasing by checking the 'Shipping Options' portion displayed on the Product's Page. The Shipping Options section will also advise what method/ speed of shipping that is able to be selected for the product with ETAs and details for each method of shipping displayed. The ETA and any applicable fees will also be displayed in the cart. Thanks for shopping Home Depot!