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Questions and Answers for SAFAVIEH Florida Shag Gray 11 ft. x 15 ft. Floral Area Rug

Internet #205499697

Model #SG455-8013-1115

Store SKU #1000723754

  • Transitional design with floral pattern, indoor only
  • 1 in. pile great ideal for living room, dining room and bedroom
  • Rug pad recommended with 11x15 rug for nonslip and extra padding

Questions & Answers

69Questions
caret
Q:Does everyone have this strong chemical smell in this rug? It?s given my whole family a headache so it?s out on the patio. How long does it need to be aired out? Is it safe for my baby to crawl around on? (Reason we ordered this one)
by|Dec 28, 2022
1 Answer
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A:  Hello, generally, new Safavieh rugs will emit an odor. This odor is likely caused by the packaging material, dyes, fiber yarns, and or backing. These are all natural odors that are sometimes heightened after the rug has been sealed for shipping and/ or storage. The odor will dissipate within 1 - 2 weeks, after removing it from the packaging. Please view our website for more information to reduce the odor: https://safavieh.com/rug-care-and-cleaning. We hope this is helpful!

by|Dec 29, 2022
    caret
    Q:Does this rug get vacuumed easily with stick vacuum like Dyson being high pile?
    by|Nov 16, 2022
    1 Answer
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    A:  Hello! We recommend using a canister vacuum without beater bars or disengaging the beater bars when vacuuming. It is recommended to use the attachment to your vacuum and try to clean it that way. Do not use a rotating brush on this rug but instead use a bristle brush when vacuuming. You may want to look for these features in your vacuum: 1) Canister Vacuum 2) Comes with an attachment such as a bristle brush 3) Has a high pile setting (adjustable height for high piles) 4) Has large wheels (to glide easily across carpet) 5) Able to turn on/off the beater bars (to prevent damage to the surface) 6) *Does not have a rotating brush* 7) Avoid vacuums with a very contracted suction (for efficient airflow) Please stay away from any high-power suction vacuums such as Shark, Roombas, or any Robotic (Automatic) vacuums. These vacuums can damage your rug by pulling out the fibers. Please note, filling the canister after vacuuming is normal, please empty it before every use. Please check out our helpful tips on how to clean a rug here at http://safavieh.com/rug-care-and-cleaning. Thank you for your question!

    by|Nov 24, 2022
      caret
      Q:What is the best way to clean this rug? I have the 8x10 in cream an beige.
      by|Oct 29, 2022
      1 Answer
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      A:  This Florida Shag rug should be spot cleaned or professionally cleaned. For care and cleaning instructions please check our guide, https://safavieh.com/rug-care-and-cleaning. Thank you for your question!

      by|Dec 20, 2022
        caret
        Q:love this rug, but it's taking a long time for the factory smell to go away. is there anything we can spray on it to change that?
        by|Sep 5, 2022
        1 Answer
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        A:  Hi there! We recommend airing out a new rug for a few days. Leave your new rug in a well-ventilated space with your doors and windows open and frequently vacuum over the first few days. For a quicker fix, open your windows and place a fan where it can blow across your new rug. In a small space, consider a portable air filter to help with new rug odor removal. If this issue persists then please contact cs@safavieh.com. Thank you for your review!

        by|Sep 8, 2022
          caret
          Q:Since all grays are different, is there a sample size square of this rug that can be purchased to determine the exact color of the gray rug, before I purchase a full size rug?
          by|Jul 18, 2022
          0 Answer
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          caret
          Q:Is this rug PFA free?
          by|May 29, 2022
          1 Answer
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          A:  Hello! Safavieh rugs are not treated with any insect repellents, stain repellents, or flame retardant chemicals. Our rugs do not contain any toxics, VOC or PDBE emitting properties. Only our synthetic (polypropylene & polyester fibers) are certified as “Confidence in Textiles” certifying that the products have been successfully tested for harmful substances according to Oeko-Tex Standard 100. Please see attached certification. These rugs should have the Oeko-Tex Standard 100 label already included on the back. Thank you for your question!

          by|Jun 14, 2022
            caret
            Q:Florida Shag -- Cream/Beige Hi What's the largest size you have in this style rug in an oval or round shape please?
            by|Apr 30, 2022
            1 Answer
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            A:  Hi Tiffani. This rug is not made in the oval size and the 9' Round would be the largest round shape. Thank you for your inquiry.

            by|May 2, 2022
              caret
              Q:When will these be back in stock? This is such a beautiful and plush rug, came back to order another one and now they are all gone :(
              by|Mar 27, 2022
              1 Answer
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              A:  Hello. This rug should be back in stock today 04/05/2022. Thank you.

              by|Apr 5, 2022