Questions and Answers for SAFAVIEH Florida Shag Cream/Beige 2 ft. x 4 ft. High-Low Floral Area Rug

A:  Navy, more of a royal blue

A:  Thank you for your question. This item is a dark Blue.

A:  It's more a navy. It's beautiful!

A:  Thank you for your review. Creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!

A:  Thank you for your question. This item is not made in size 10x14. The closest size is 9'-6" X 13' and 11' X 15'

A:  Thank you for your question. This could possible have been an option when you ordered.. Please contact the retailer for further assistance.

A:  Hi Kim. The correct color would be cream and beige. There is a stark contrast between the high cream pile and the lower beige ones. Thank you for your inquiry.

A:  Absolutely. We have an elderly Hoover upright with brush. We select "normal" for the height/depth of nap/pile, and it works very well.

A:  Hello. We highly recommend using a brush-less vacuum with beater bars since the pile is fairly dense. Thank you!

A:  Yes, a brush vacuum works fine on this rug.

A:  Hello. No, this rug is not machine washable. Large amounts of water will likely ruin the foundation of the rug. Thank you for your inquiry.

A:  Hi Susan. The rug has two piles a high and a low, the high is 1 inch and the low is around half an inch. It is made from 100% polypropylene. Thank you for your inquiry.

A:  The shag portion is about 1/2” to 3/4” . It’s 100% polypropylene. I am really happy with its appearance and quality. You spot clean and it’s recommended to have it professionally cleaned, otherwise.

A:  Hi Tori. This rug is more dark gray. Thank you for your inquiry.

A:  Yes, it is a beautiful carpet and has held up very well. The higher nap is the height of a shag carpet.

A:  Hi Laurel. Yes, this can be used in a dining room but we would just suggest being careful with any liquids or stains that might affect the rug. Thank you for your inquiry.