Q:I am confused in regards to the pile, in one area of the description of the ivory it says 1.75 inches thick and then the lower area says 3 inches thick. Can you clarify the thickness on the ivory rug? It seems the thickness and quality may differ from the gray and the ivory. Thank you in advance.
by|Oct 10, 2017
1 Answer
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A: Hi Ang. The product specifications on the lower part of the web page is correct. This rug and all rugs in this collection have a pile of 3 inches. The 1.75 inch bullet is an error that we are working to fix. Thank you for pointing out this mistake and for your inquiry.
by|May 5, 2023
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Q:When will the 4x6 be available in pink to be purchased at Home Depot??? Is it a soft light pale pink?
by|Mar 27, 2017
1 Answer
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A: Hello. Unfortunately, the 4' X 6' size is not available at the moment on Home Depot. We are looking to add this size in the future. Thank you.
by|May 4, 2023
Q:Is this rug a soft pink or more of a bubble gum pink?
by|Mar 6, 2017
1 Answer
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A: Hi. This is more of a soft pink. Thank you.
by|May 4, 2023
Q:When will this 7x7 round rug be available to order? I wanted this instead of another brand very soon
by|Feb 2, 2017
1 Answer
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A: Thank you for your recent inquiry with The Home Depot, Lyn. This rug is expected back in stock mid-April. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Feb 2, 2017
1 found this answer helpful
Q:When will the 4' x 6' pink shag be available? Also, this seems to be an extremely popular color for this particular rug, any reason why they don't order more than previous orders since so many people are waiting on this?
by|Jan 19, 2017
1 Answer
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A: Hi Jlynn14, per our vendor, this Arctic Shag Pink 7 ft. 6 in. x 9 ft. 6 in. Area Rug has an estimated arrival mid April 2017 with limited inventory, which is subject to change. If you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Jan 19, 2017
Q:Does this rug shed?
by|Jan 19, 2017
1 Answer
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A: Hello. This rug will shed, but not as excessively as a wool rugs. However, we do recommend vacuuming every week with a brush-less vacuum with beater bars until the shedding goes away. For more info on rug care, please visit our guide: http://safavieh.com/rug-care-and-cleaning. Thank you.
by|May 4, 2023
Q:Is the taupe more of a light brown or dark brown?
by|Jan 16, 2017
2 Answers
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A: It is almost exactly as the color shown in the photograph above.
by|May 4, 2023
A: Hello,
Thanks for reaching out. This rug is made with taupe (light brown) fibers. However, due to the differences in screen resolutions and natural lighting, the rug may appear to be a different shade.
Thank you for choosing The Home Depot.
by|May 4, 2023
Q:When will the pink, 3x5, scalloped rug be available? Thank you!
by|Dec 26, 2016
1 Answer
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A: Hello. This rug has an ETA restocking date of mid-late February. Please be advised that this is only an estimated date and is subject to change. Thank you.
by|May 4, 2023
Q:When will this rug be available online?
I need the 6x9 in ivory. Thank you
by|Dec 1, 2016
1 Answer
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A: Hello. The ETA for this rug to restock is early January. Please be advised that this is an estimated date and is subject to change. Thank you.
by|May 4, 2023
Q:How is this rug for vacuuming?
by|Oct 12, 2016
1 Answer
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A: Hello. We recommend vacuuming this rug with a brush-less vacuum (and without beater bars). For a more thorough clean, we recommend consulting a professional rug cleaner who specializes in cleaning rugs. For spot cleaning, please visit our website for rug care and minor cleaning: http://safavieh.com/rug-care-and-cleaning.