Questions and Answers for SAFAVIEH Milan Shag 5 ft. x 5 ft. Gray Square Solid Area Rug

A:  Thank you for your question. The Milan Shag in beige and the Hudson Shag in beige are not the same beige. The color will vary slightly.

A:  Hello, generally, new Safavieh rugs will emit an odor. This odor is likely caused by the packaging material, dyes, fiber yarns, and or backing. These are all natural odors that are sometimes heightened after the rug has been sealed for shipping and/ or storage. The odor is not toxic and will dissipate within 1 - 2 weeks, after removing from the packaging. Please view our website for more information to reduce the odor: https://safavieh.com/rug-care-and-cleaning. We hope this is helpful!

A:  Hello! Unfortunately, we do not have small sample sizes of our rugs. If you are unsure about the color or fiber of a Safavieh rug you can always purchase the smallest size and then return it to the retailer that you purchased from. It's best to return to a retailer that offers in-store returns. Thank you for your question!

A:  Hello Rachael! Safavieh rugs are not treated with any insect repellents, stain repellents, or flame retardant chemicals. Our rugs do not contain any toxins, VOC, or PDBE-emitting properties. You can read about our list of materials that go in our rugs: https://safavieh.com/rugs/materials. Thank you for your question!

A:  The Milan Shag is a cut pile rug, and footprints may be shown on this rug. Routinely vacuuming the rug or using a carpet rake/brush may help. Shags with loop piles are likely the best option, if you do not want to see the appearance of footprints. Thank you for your question.

A:  NO footprints 

A:  Hello! The Milan Shag is Oeko-Tex certified. For more information on this rug, please contact our team at https://safavieh.com/contact.

A:  Thank you for contacting Safavieh.  The California Shag and the Milan Shag  have a few differences such as the color, weave density, and the way the fibers are layered.  The Milan is more dense giving that lush, soft, cushy feel under your feet.  Both rugs have the same pile height of 2" but the Milan is much softer.  Both shags are our best sellers!

A:  Yes, it is harder to maneuver the sweeper both pushing and pulling.

A:  No problem with  vacum

A:  Yes, hard to vacuum. I dreaded when I did have to vacuum.

A:  Very soft and plush. But yes, I need to adjust my vacuum to low suction to be able to vacuum. Will not disappoint 

A:  Thank you for your question. We recommend using a canister vacuum without beater bars or disengage the beater bars when vacuuming. You can also use the vacuum cleaner attachments. Do not use a rotating brush or turbo brush but instead use a bristle brush when vacuuming. You may also use our website to view care instructions: https://safavieh.com/rug-care-and-cleaning

A:  Hi Mima. Yes, there is a bit of latex on the underside of the rug that keeps the weft from the backing on the pile. Thank you for your inquiry!