Q:I do I clean and remove stain on my Indoor Safavieh runner rug
by|Nov 3, 2020
1 Answer
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A: Hi Denise. We advise using a non water based solution to clean the rug as large amounts of liquids will hard the rug. For a deeper clean, we advise consulting a rug care professional that uses the same methods. Thank you for your inquiry.
by|Nov 4, 2020
Q:Will an office chair easily roll on this rug?
by|Jun 8, 2020
1 Answer
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A: Hi Amanda. There might be some trouble since the pile here and material is somewhat thick. Thank you for your inquiry.
by|Jun 9, 2020
Q:This does not look charcoal on my computer, but more of a brown with a black edge...can anyone confirm that this truly is charcoal - I didn't see any comments about the color not being represented well, but I thought I'd ask.
Thanks
by|May 26, 2020
1 Answer
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A: Hi. Yes, it is charcoal since it is labeled on a factory level in which each thread is dyed in the color. Thank you for your inquiry.
by|May 28, 2020
Q:I am considering purchasing a Toro Model # 20339 $339.00 on-line and having it delivered to my home here in Edmond about 2 miles from your store on Broadway.
My question is when it arrives will it be ready to mow my yard (except for gas) or will it require assembly and oil be added? Does oil come with it?
by|Apr 9, 2020
1 Answer
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A: No, it does not come with oil.
by|Apr 17, 2020
Q:Will this rug move on wood floor . Do I need an rug pad.need and rug that my chair want slip when I get ready to seat down
by|Mar 9, 2020
1 Answer
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A: Hi Polly. Yes, unless there's something heavy that can hold the rug down or by using a rug pad to keep it in place. Thank you for your inquiry.
by|Mar 9, 2020
Q:The site lists "Color/Finish: Charcoal / Charcoal" and "Color/Finish: Charcoal". The swatches and pictures among them don't seem to show any specific differences. Are these really two different color ways or did someone mess up on the website?
by|Jul 4, 2016
1 Answer
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A: Hi. They are the same color, one is just linked to the area rug and the other the runner. It is likely an issue with the site. Thank you.
by|May 3, 2023
Q:I then ordered the 8X10 and am not pleased. It is rough on my feet, the weave is not the same as the runner and there is no padding. Was this just a fluke or are all of the 8x10s a lesser quality? If so I would like to return the 8X10.