A: Hello Sharon! The pile height for the Leather Shag Collection, Design: LSG511G Leather Shag is 14mm. Thank you for your question!
by|Apr 4, 2023
Q:Is this rug cat ffriendly? How do you clean it?
by|Jan 18, 2023
1 Answer
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A: Hello! The Leather Shag Collection, Design: LSG511M is not considered to be pet friendly. Please check out our machine washable rugs https://safavieh.com/rugs?style=washable
for more pet friendly options. Thank you for your question!
by|Jan 19, 2023
Q:Hi! Is the white, actually white, or more if an off white?
by|Aug 12, 2022
1 Answer
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A: Hey Mari!
We do our best to identify the colors of every product as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones. Keeping this in mind we would say this appears to be a more off white!
by|Aug 23, 2022
Q:Is the light gold color really gold or more of a beige?
Thank you.
by|Oct 14, 2019
2 Answers
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A: Yes, it is really light gold.
by|Oct 15, 2019
A: Hello. This rug is labeled as light gold on a production level as each strand of fiber is colored as light gold. It may seem like a beige with how the pile looks collectively. Thank you for your inquiry.
by|Oct 15, 2019
Q:Does this rug get matted easily?
by|Sep 19, 2019
1 Answer
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A: Hello. This rug gets slighting matted as each strand of leather is an individual piece. Thank you for your inquiry.
by|Sep 20, 2019
Q:Is this rug truly grey or does have blue tones in it? Does anyone have an actual picture?
by|Apr 5, 2018
2 Answers
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A: The rug is grey.
by|May 5, 2023
A: Hi Kat. This rug is labeled on a production level as Grey due to the individual strands being grey. When constructed it can have a bit of a slate blue undertone due to the design and not every strand being identical. Thank you.
by|May 5, 2023
Q:How do you get ruin of the odor of the leather?
by|Nov 29, 2017
0 Answer
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Q:How would you vacuum it, to maintain the cleaning of the rug?
by|Jan 14, 2016
2 Answers
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A: Hi Chevelle,
According to the manufacturer, you may use a regular vacuum for day to day cleaning and professional carpet cleaning is recommended for heavily soiled areas.
Mike
by|May 3, 2023
A: Thank you for your question. We recommend using a canister vacuum without beater bars or disengage the beater bars when vacuuming. You can also use the vacuum cleaner attachments. Do not use a rotating brush or turbo brush but instead use a bristle brush when vacuuming.