Q:Can this runner be used over existing low carpet?
by|Nov 12, 2022
1 Answer
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A: Hello! Yes, you can use this rug on carpet, however, we recommend using a carpet-to-carpet rug pad such as our hold pad, you view this pad here: https://safavieh.com/rugs/padding/pad125-grid-pad. Thank you for your question.
by|Nov 14, 2022
Q:Is there rust or burgandy or red in this rug?
by|Jan 16, 2021
1 Answer
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A: Hi Jeanette. The red here is more of a dark red than burgundy. Thank you for your inquiry.
by|Feb 15, 2022
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Q:I ordered and received the 9 x 12 ft. rug. It arrived folded, not rolled. I’ve had it down on my floor a couple months now, and it still has creases where it had been folded. I’ve never had a rug arrive folded, so I never had an issue like this with previous rugs. What can I do to remove the creases?
by|Dec 20, 2018
1 Answer
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A: Hello. We suggest back-roll/reverse roll the rug where the crease is to remove them. You can also try placing a heavy object on top of the rug to flatten it out. Thank you for your inquiry!
by|Dec 21, 2018
Q:Is there any blue in this rug?
by|Feb 10, 2018
1 Answer
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A: Hi Joanne. There is no blue in this rug, there is a slight olive green on the floral accents. Thank you for your inquiry.
by|May 5, 2023
Q:Is the red more of a brick red or rust color?
by|Jan 10, 2018
1 Answer
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A: Hi Laura. The red is more of brick red and not rust. Thank you.
by|Oct 27, 2023
Q:Does the actual product appear to be a deep gold or is it more beige and ivory as described?